Starbucks

9600 Falls of Neuse Rd, Raleigh
(919) 676-6614

Recent Reviews

Google user

The mocha Frappuccino is my go to drink here, i love it .

JFloyd105

The mocha Frappuccino is my go to drink here, i love it .

Atmosphere: 5

Food: 5

Service: 5

Ian Foley

The best people work here.

Atmosphere: 5

Food: 5

Service: 5

Jaquita Jones

After standing at the register for several minutes while the server wiped off tables, she refused to serve me stating she was closing. The time was 5:55 and the website states they close at 7:00, but even if closing time is 6:00 she still had time to service me. I will not be going back!!!

Jason ..

Stale donuts. my wife and kids got different donuts and all of them were stale. What we thought was gonna be a treat made us feel like cavemen biting in the rocks.

Sarah J.

top tier starbucks!! staff is always really friendly and my order is always finished fast and correctly

Mari H.

Very disappointed at this location, I made a mobile order and my mom went to pick it up she had the mobile receipt and showed it to employee and he didn't want to provide the order stating he didn't understand. Location accepts mobile orders why are they refusing to give it? It was clearly already made and ready to be picked up and I had to speak to him on the phone and kept saying that he didn't know about my order that I probably placed it elsewhere, come on with full receipt showing location for pick up and the order sitting there for pick up. Please train staff so this type of issues can be avoided. This is not the first time I place orders for pick up and never had an issue before, I paid for a product I shouldn't be questioned when picking it up so ridiculous.

Julie M.

I walked into this Starbucks after leaving dunkin on capital and Durant corner with the upmost worst customer service and attitude from that place beyond livid since I had my coffee messed up nasty tasting I trashed the Dunkin' so I was just expecting to waste more money I don't have at Starbucks to make me alive and awake. The entire staff asked how I was and I said I'm livid Dunkin' screwed me over and I'm beyond so angry and broker because I trashed my Dunkin' coffee and they actually listened to me venting like a crazy person they made my drink and food correctly and gave it to me on the house I denied it said I am willing to pay for it and they said no if this will make your day better it's on them! I was thankful to them they comforted me when I was suffering in my health and wellness and coffee perks me up daily Dunkin sucks I will never go there again! So the superstars that helped me from store 8495 were ANA ,DOC , COLLIN, AND MORGAN! YOU ROCK YOU NEED A RAISE OR SOMETHING! I will go back soon and tell all the managers how amazing they made my day Thanks to them they made me alive awake and my day just a tad better there are still awesome amazing ppl in this world! I made new friends I will go there since there's no good people at Dunkin

Laura Rodriguez

Tried the toasted vanilla shaken latte with oat milk.my new favorite! The barista made it super quick and it was perfect?

Tim G.

This Starbucks f****** sucks! They are ALWAYS out of stuff. Whether it's chai tea, coffee tops (they started using Frap domes instead of regular tops), drink caddies or even coffee stoppers. Who does the ordering here?! Get your s*** together. This is the WORST SBUX in the country!!

Pham Susie

Griffin and Courtney always make the drink perfectly . Nice and friendly service , clean shop.

Rebecca R.

The employees are so nice. There was a line but everyone had their drinks or food within 5 minutes. They spoke and joked with us! Atmosphere was very good!

Jessica Navin

It's a little slow because there's only two people working there but the employees are nice and the coffee is good.

Melanie B.

I went to this Starbucks for the first time. I found it very appalling that with this pandemic they are allowing people in their shop without wearing mask. As I'm waiting for my drink to be made I watched several women come in, 1 had her face mask on as her friend had hers in her hand then she finally decided to put it on, then they proceeded to have conversations with 2 other ladies and took their mask off, so now there are 4 ladies standing in the middle of the coffee shop laughing and talking without having a mask on while people are coming in and out ordering their drinks and pastries. I also saw a young man come in without a mask and place an order without a mask. When will people take this virus seriously? As NC numbers are steadily rising people are walking around going into places like nothing is going on.

Debra Tatters

The coffee is the best

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