Bojangles
8510 Richlands Hwy, Richlands
(910) 430-0322
Recent Reviews
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The food was great went to the drive-in didn't go in service was okay but I didn't get any napkins I was upset about that.
Food: 5
Service: 3
Went by today to grab my daughter some food. It was still early so I ask “are y'all serving boneless chicken?” Cashier says they are so I proceed to ask “can I have the 3 piece tenders, please” rudely the cashier proceeds to ask for choice of side and drink to which I answer. She reads my total and tells me to move forward. I realize she overcharged me so when I get to the window I ask “ I’m sorry what did you charge me for? Your price was less on the menu”
She grabs my card and says “you ordered the 3 piece dinner” again annoyed. I then tell her that was incorrect and repeat what I had asked for. She sighs and says “you didn’t say that!” The manager steps in and immediately corrects it and starts making the correct order. The cashier is highly annoyed, slammed the drive thru window and talking under her breath.
I understand the stress that comes with working in a fast pace environment but this type of service is why so many patrons stop visiting local restaurants and places shut down.
I tend to extent grace because you never know what someone is going through But I know what I ordered and had 2 other people in the car who vouched but a simple “we will get that food out in a minute” would have sufficed and made it a much better experience for all.
I know I’m not the first to have a bad experience at this exact location and it’s unfortunate.
Atmosphere: 3
Food: 4
Service: 1
Came through this morning via drive thru ordered large sweet tea and picnic seasoned fry and ended up with a unseasoned picnic fry upon calling i got hung up on and no resolution or offer to replace it nothing highly highly disappointed.
Atmosphere: 5
Food: 1
Service: 5
Fast food
Atmosphere: 5
Food: 5
Service: 5
Always pretty good...customer service was good as well
Atmosphere: 4
Food: 4
Service: 4
Great food and great customer service.
Atmosphere: 5
Food: 5
Service: 5
The fried chicken is good to me it a mix of Popeyes and Brown's chicken the mild spicy of Popeyes. peppery flavor of Brown's chicken
Food: 5
Fantastic service on a very busy Saturday morning with lots of beach traffic.
They did me dirty on my meal, I ordered a 3 piece and they gave me 1 full tender and crumbs, didn’t even give me my fries. Cashier in drive through is rude
Atmosphere: 1
Food: 2
Service: 1
Food and service terrible
Restaurantji Recommends
Food was good
Atmosphere: 5
Food: 5
Service: 5
Great staff & food!
Atmosphere: 5
Food: 5
Service: 5
The young man working mopping the dinning room was so nice we left him a tip and he came to the door went we were leaving and gave a thumbs up maded his day happy to do
Atmosphere: 3
Food: 5
Service: 5
They never take care of walk in customers! Numerous times I have been in there waited 10-15 min in line of 2-3 people. Never again!
Atmosphere: 4
Food: 4
Service: 1
As usual Bojangles nailed it! Thank you for the great food and service while just being consistent!!!
Atmosphere: 5
Food: 5
Service: 5
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