Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
1527 E Innes St, Salisbury
(704) 636-0181
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
Thursday night I came and got two bowls and as I was getting my food made a woman employee was yelling loud at one of the other employees that she needed to go and telling him to hurry up then they both started yelling at each other it was very unprofessional and made me very uncomfortable she keep going and yelling on for a few minutes there was two other employees with colored hair that was very respectful and kind but the other two was just horrible I love coming to this restaurant...read full review
This review is for the Salisbury, NC Chipotle on Innes St. Went around dinner time. Three Staff members didn’t greet me. I stood there about two minutes while they all three worked on different things. I finally ordered veggie hard shell tacos. The beans, meat and grilled vegetables all looked as if they had been hanging out in a desert. I asked for fresh beans, the guy brought out a new container and while I was glancing at my phone, waiting for him to make the switch, he...read full review
Didn’t get any salsa with my chips and a drink....😢
Other than that food is great as always, staff is nice and upbeat.
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill is a popular spot known for its friendly staff and a manager who is dedicated to running the restaurant smoothly. While some employees may seem less engaged, the overall customer service can be great, with many finding the staff to be super friendly. The menu offers delicious options, such as the chicken al pastor, and the atmosphere is welcoming. However, the cleanliness of the serving area and kitchen needs improvement, as customers have noted that tables can be dirty and trash barrels often overflowing. Although the restaurant is usually well prepped and clean, there are times when ingredients like pico, corn salsa, and sofritas may be missing. Some orders might be missing beans or have utensils like spoons and forks unavailable. The staff is mostly young, and their level of engagement can vary; when the team is more active, service is better. Customers have enjoyed their visits, especially when the quality is good, but there are occasional disappointments, such as unappealing queso or a less tidy environment. Despite these issues, many appreciate the food and the overall experience.