Applebee's Grill + Bar

433 Earl Rd, Shelby
(704) 484-9222

Recent Reviews

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insufficient sleep

I wish I could post a photo but I ordered a hot honey chicken and fries and it's literally a handful of fries and a precooked small chicken cutlet covered in sauce. It's pathetic. I know shrinkflation is the norm now but this is insulting.

Atmosphere: 1

Food: 1

Service: 1

Lori Lindsey

I cant find my original post but I thought I would leave a update. On March 3rrd I went to this location and everything about my experience was HORRIBLE. I was finally able to get ahold of the manager Alex and he made things right. The only complaint that I have about my experience yesterday is when I walked in and asked to see Alex the witress said that there was nobody there by that name and that nobody worked there by that name. I then said I spoke the the manager Alex and that he was waitng on me. She still acted like she didnt know who he was. Finally someone else come out there and said that she would go get him. OTher than that Alex was wonderful and made everything else wonderful!! If we could service like we did yesterday with Alex I would eat there more often. Thanks Alex for being WONDERFUL yesterday!!

Atmosphere: 3

Food: 5

Service: 5

LPS Lover

Their mozzarella sticks are awesome but their burgers a little greasy. They had arctic monkeys playing yippee 🪺🪺🪺

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Mozzarella Sticks, Burger, Chicken Tenders

Fernando Rivera

It's Applebee's

Atmosphere: 1

Food: 1

Service: 4

Recommended dishes: Burger

JT's Adventures

The service was terrible. We were not waited on consistently. The food was okay but not cooked the way we had wanted it cooked. The steaks were dried out and had no moisture to them. The atmosphere was okay. The music was turned up way too loud considering that there were not that many people dining in at the time we were there.

Atmosphere: 3

Food: 3

Service: 1

J Noel

Very dirty. Walls, lights, seats, bathroom all gross. My silverware was unclean. Slow service. Was there over an hour for chicken tenders. Had to ask for sugar, napkins and sauce. Food was frozen and microwaved. Tea was old and disgusting.

Atmosphere: 1

Food: 1

Service: 1

Eugenia Mitchell

I waited over 10 minutes after being seated was not acknowledged so I got up and left and told them why I was leaving and the response was ok. It is not allowing me to copy the link and I typed it in and it doesn't work.

Service: 1

Dion Cole

If I could give a 0 I would we are new to the area and went in there today and waited and waited for our server to come over to take our drink orders and then waited and waited for our drinks and finally my wife addressed the issue with waitress and the waitress was really rude so we ended up leaving and went to get bbq.will never go back the customers service and wait times are terrible.thats probably have of the reason there wasn't alot of cars in the parking lot on a Sunday after church

Service: 1

Recommended dishes: House Salad, Steak

Sylvia Dean

I went here to eat for my birthday expecting a great meal and service. Only for it to be the worst I've ever experienced from a restaurant. Our waitress came to our table and we ordered an appetizer, she asked if we were ready to order our meals and I said yes and she was literally about to just walk away. Like she didn't even want to serve or wait our table at all. The appetizer was really good but the other food on the other hand was not at all. We did not once receive any napkins or even get a chance to ask for napkins because she would only wait on her other tables or she was constantly in the back of the house (kitchen). My tea was not sweet at all and barely drinkable but I could never find her or catch her just to get a new drink. I never received a new drink I had to DRINK BITTER TEA with a MEDIOCRE MEAL. We waited 20 minutes just for a refill on my husband's drink. She never came around to ask if we needed anything or if everything was OK with the food . She sat our food down and walked away fast. The chicken sandwich literally would not stay together everything kept falling out of the bun it tasted like someone poured water on it it was SOGGY and the chicken patty was COLD when I received my food not to mention the chicken was TOUGH I couldn't even take a bite off of it I had to cut it in little pieces just to eat my sandwich. The loaded macaroni was literally penne noodles with watery white sauce and bacon. WHERE WAS THE CHEESE? IT'S CALLED MACARONI AND CHEESE FOR A REASON. I took one bite of it and felt DISGUSTED whatever watery "cheese" was on it smelled ROTTEN. Once again having all of these problems with our meal our waitress was nowhere in sight or waiting other tables constantly refilling their drinks being extra nice to them ect. I ate half of my sandwich and some of my husband's mashed potatoes. I left there barely full and disgusted. Then to top it off we finally get her attention to ask for the check we received the check and it was almost $60. Are you kidding me for sloppy food that didn't even fill me up and disgusted me to the point I didn't even really want to eat it was that much money. what really ticked me off was the fact we asked for the check and we waited for 15 to another 20 minutes waiting on her to take our payment. We were finished eating just sitting there waiting. Any other restaurant immediately takes your payment so they can get you in and out. We haven't been to Applebee's in a while so we decided to go up front to see if we could pay instead because we were tired of waiting a nice person said they would let the waitress know so we stood there waiting for her just to swipe our card and have us sign it how hard was that to do. Then when my husband was signing the paper she stood extra close I guess to see if we would leave a tip and then she noticed that I was very angry shown on my face and smiled in my face and told me to basically relax when i didnt even say a word the whole time i was standing there. Thats what pissed me off the most. I didn't say not a word i just watched my husband sign the recipt and i look up and she tells me that out of nowhere smiling really big. Im sorry but if I'm very aggravated and it's my birthday and you're randomly telling me to relax when not a word was said to you thats how you get hit in the face if I'm just being honest. You are a waitress you are supposed to actually wait tables and make your guests feel welcomed and satisfy them. THATS HOW YOU RECEIVE YOUR TIPS THAT YOU OBVIOUSLY WANT SO BAD. I used to work in the food industry for six years. I could've waited these few tables she had better than she did. She should not be a waitress at all. SHE WAS SHORT WITH RED HAIR IN A "CLAW CLIP" WITH FAKE BLACK EYELASH CLUSTERS WITH A MEDIUMSIZED BUILD" . if it helps you even more how sorry the service was there was no name tag or her introducing herself at all the WHOLE experience. So I do not even know her name. I LEFT THEIR HUNGRY, DISGUSTED, AND

Atmosphere: 1

Food: 2

Service: 1

Trisha Schwartz

Do not order to go from this restaurant. Our Door Dash delivery was missing many things! My husbands dinner, salad dressing and sauce for our blonde. Extremely disappointed in the manager Alex who could have handled the situation much better. Just confirms my thought of Applebee's, never again. So disappointed.

Stephanie Mayberry

This place is terrible. Service was very very very slow. 1:00 on a Monday. No one was there. Our cups were emptied before we got a refill. My cousin and I ordered a burger that was supposed to come with garlic mayo on it…which was why I ordered that burger. No garlic mayo anywhere and they brought out mayo and mustard packs. If it lists it on the menu it shouldn’t have to be put on yourself. My husband orders a pasta with chicken tenders and the sauce was watered down and nasty.

Atmosphere: 2

Food: 1

Service: 1

Donald Tullis

Used to be a good place. Low staff, not busy and still had to wait for table. Soda wasn't mixed right, didn't taste right. Never got any silverware. Burgers were pitiful for amount they charged and even worse if you want double patties, host claimed extra patty was an additional $7. Almost $16 for 7oz burger? Money would be better spent at Hardee's for a burger unless traveling to Bad Daddys Burger Bar or Bubba's 33. Customers close to us smelled like their food was burned. Never got any return visits from server, no refills nor asked if everything was OK. Last visit prior to this, they not once but twice couldn't get a steak done right. Don't think we return

Atmosphere: 2

Food: 2

Service: 1

Dana Dutcher

I don’t know why I keep going back here hoping for a better experience. This place is absolutely horrible, food gets worse and worse, service is awful and slow. Won’t be going back.

Atmosphere: 1

Food: 1

Service: 1

Ben Jeffries

The quality of the food has declined. I will not eat here anymore.

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Wings

DJ

Waste of my life. Do NOT visit this "establishment". Disgusting. Slow. Inconsiderate.

Atmosphere: 1

Food: 1

Service: 1

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