Domino's Pizza

825 N Brightleaf Blvd, Smithfield
(919) 934-1221

Recent Reviews

Sort by
Estervettie Hunter

Horrible dry pizza which seemed as if had been sitting a long time. I’ve never had pizza this bad. When I called, the guy he stated that he had to ask his manager if he could replace it. They are being very rude about replacing it & hung up after saying we had to show him the pizza. I’m going to do just that in this post.

Food: 1

Service: 1

Katherine Stancil

I would give zero if I could. Will not be back k to this location. Worst pizza and service. First for a dominos

Atmosphere: 1

Food: 1

Service: 1

Gwendolyn Wilson

Went to this estslishment to get $19.99 combo and the little girl tried to patronize me. Explaining that I possibly made a mistake with my ordering. So I called where I placed the order and the guy on the phone did the same thing. What it comes to is THIS IS FALSE ADVERTISEMENT. You advertise saying you have $19.99 combo and in all actuality you don't have it. I think it's a lure to get you to order only to find out instead $19.99 it's $35.00. FALSE ADVERTISEMENT SHAME ON YOU. But I did go to pizza hut and got 2 medium pizzas for $17 plus I gave the attendant a $10 tip because he was nice and patient and didn't try to make feel like I don't know what I'm talking about. I'm also contacting Better Business Bureau.

Service: 1

Angela Maggard

Jake was extremely polite and helpful with making sure I had enough pizza to feed everyone

Atmosphere: 5

Food: 5

Service: 5

D A

Friendly people

Atmosphere: 5

Food: 5

Service: 5

Jamie Bryant

Terrible store. We gave up in this location months ago because of the constant quality issues. Well, we decided to give them another shot tonight and they have not changed at all. One of our pizzas was so thin (ordered hand tossed) that it looked like cardboard. The same pizza also had almost no toppings or sauce on it and they managed to make one slice so tiny that even a toddler wasnt happy with it. Not even sure how you can cut a pizza to have such a tiny slice without making another slice huge....but they found a way. Definitely done with this location. Maybe Rosewood will better.

Atmosphere: 1

Food: 1

Service: 1

Jerry Price

Food was great and ready when I arrived

Atmosphere: 5

Food: 5

Service: 5

Evette Evette

I was beyond disappointed! I honestly thought I was being pranked when I opened my box. NEVER have I ever experience something like this. Me nor my family didn't eat it we trashed it. Looked like leftover pizza. The picture posted is what was delivered to my home by their driver. Just unacceptable!! Look on door dash for the photo.

Atmosphere: 1

Food: 1

Service: 1

Karen E

Order cancelled again, when ordered well before closing. Last time I called it was due to staffing. They shouldn’t accept the orders then cancel 10 min later.

Alisha Lindt

The ONLY reason I am giving a 5star is due to the fact the girl behind the counter helped me out big time. I placed my order at 715pm. I came back to pick it up about 745pm because they were busy. My order turned up lost and she remade it with no issues. Also, she SHOULD be a MANAGER if she is going to close by herself. There is NO REASON SHE NEEDS TO USE ANOTHER MANAGERS NUMBER! In other words this girl has to clock her manager in so she can use the code to close down the store. In my opinion that's messed up.

Atmosphere: 5

Food: 5

Service: 5

Mansoura Elymbitaleb

Baaaaad service with delivery sooooo bad 👎👎👎👎👎👎👎

Atmosphere: 1

Food: 1

Service: 1

Geronimo Santos

Food and service is sec to none. I wish I could get coupons??

Atmosphere: 5

Food: 5

Service: 5

Lachrista Williams

I went here last night around 10 o’clock and me and my husband well mainly my husband notice that the guy that was cooking/prepping the food was touching the pepperonis, the sausages, the cheese with his bare hands ; then rubbing his nose, and touching the food again.. as my husband ran it by another employee, they stated that they aren’t allowed to use gloves , now I work in a nursing field, so I understand the part about the gloves being unsanitary , but there got to be something they can do. I rather take my chances with gloves than somebody bare hands all over my food. But besides all that the wings were pretty good. The pizza with the pepperoni was dried out, but my cheese pizza was OK. I only kept with the order because I didn’t see him fixing my order and rubbing his nose, but I saw him fix another person order doing all that, but I don’t think I will be going back.

Donte Wiggins

Quite literally the worst dominos on the planet

Brooke Reiner

I am so angry. The app isn’t working on mine or my husbands phone, the website isn’t working. We call the phone number, can’t get with anyone at the store and we finally speak with customer service, they said they are having “connectivity issues” and can’t place the order and they have to transfer us and we got hung up on twice.
I love the new stuffed crust pizza and now my husband has to drive there and wait because their online system is horrible!
In person customer service is great though.

Loading...