Pizza Hut

725 N Brightleaf Blvd, Smithfield
(919) 934-5926

Recent Reviews

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Dee Dee

Pizza Hut has really changed from in the past, I didn't like Pizza Hut I didn't like the pizza I didn't like the way the food tastes but recently I've tried them again and the food is much better, they have cupped pepperoni which is great because I'm from New York

Atmosphere: 4

Food: 4

Service: 5

Mystery

I had a pick up order, and the lady becka was on point and made sure not only did we had everything in abundance. She was a friendly face with a friendly personality to match. Thanks for your hard work lady. Unfortunately in today's society hard workers like Becca are over like but she doesn't let that stop her! You go girl!!

Angelica Staggers

This pizza hut is awful I've never seen so much bad customer service and staff lies intentionally about the smallest things( lied about the prices of food) over charging for food and this is the second time I've been there. The girl that always takes the orders is clueless and the rest of the staff. They dont take the initiative to help the customers. My goodness i know it's food service but act like you care at least 🙄 😒.. want be going back to this location anytime soon ...

Atmosphere: 1

Food: 1

Service: 1

Mary Marchi Orellana

It's always dead in Pizza Hut when I go, if they would bring back the family nights and make it more fun I believe they would be striving more durning the day and nights. Food amazing as always.

Atmosphere: 3

Food: 5

Service: 5

JoAnn Norris

We went to dine in and waited and waited to be seat. No one to be seen so we went to pizza inn instead! 🙄

April Ludwig

Staff was great. Pizza Hut is Pizza Hut… 😂

Atmosphere: 3

Food: 4

Service: 5

Sjabreiah Blyther

Horrible my pizza was old hard and cold

Atmosphere: 1

Food: 1

Service: 1

James Taylor

Terrible customer service nasty attitude!

Army Veteran

The employee had to call for the supervisor too many times. Seemed unprofessional. The food was good. The pepperoni were a bit crispy for my liking. But you can’t go wrong with the stuffed crust. I’d go back to this location.

Atmosphere: 5

Food: 4

Service: 4

Tiffany TippyLocs Hill

I called and nobody never answered the phone to place my order... I was on hold for over 40 minutes. I eventually drove to the restaurant still on hold. I showed the manager my phone and I was told they have a call center and doesn't know why they're not answering.

Service: 1

Jeanette Turner

WARNING... STAY SWAY FROM THIS PLACE,!! Waitress came to take order, had to ask for menu. Took 40 minutes to get food when only one other table had customers. I don't think they ever answer the phone because it just kept ringing. When food came it was completely wrong. There was not one thing that was made as we ordered. Manager offered to change bill to charge us for what they delivered. I said no, I am not eating this and not paying for it.There were 4 tables with dirty dishes from the time we walked on that were never cleaned up but they seemed to have at least 5 employees there with 2 or three just standing around. Went to restroom before walking out.... OMG. I don't think the floor has been swept or mopped in month. 2 dead cockroaches on the floor near garbage. Walked out without using the bathroom. Will never return there again.

Atmosphere: 1

Food: 1

Service: 1

Adriana walker

The pizza was dry, no sauce and I ask for extra sauce, hard and cold. I ordered delivery. I couldn't even eat it. Terrible

Atmosphere: 1

Food: 1

Service: 1

Awarecow

Yummy service was alright stuffed crust was great just a little slow

Phillip Best

Ladies are racist and don't care about no customers.. They accepted a white man order and cause I'm black man they made me wait at the counter and ignored me over 20 mins didn't even greet me.. Another man went inside to complain about me waiting and they told him I have to wait.. They kept walking by me even one on the phone with her bf like she's on break and walked off from me

Atmosphere: 1

Food: 4

Service: 1

John Massengill

Slow as hell

Food: 4

Service: 2

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