Starbucks

Name: Starbucks
Address: 390 Walmart Plaza, UNIT A, Sylva, North Carolina, 28779, US
Telephone: (828) 979-0070
Price range: $
Rating: 3.4

$ • Coffee Shops

Hours:
390 Walmart Plaza, UNIT A, Sylva
(828) 979-0070

Menu Order Online

About Starbucks

Starbucks is a popular coffee shop that offers a mixed customer experience. The staff is generally friendly and accommodating, making sure orders are accurate and serving customers until closing time, even during the COVID-19 pandemic. The location has a convenient drive-thru option, and the overall service is described as pleasant, although one employee is noted for providing poor customer service.

When the store is open, the workers are great - very nice and rarely get orders wrong. Customers are sometimes frustrated by the unpredictable lobby closures and long drive-thru lines. This can make it difficult to use the mobile ordering feature or access the rewards program.

The coffee quality can be inconsistent, with some customers finding the brews to be weak. However, one customer was impressed by the speed and efficiency of a staff member, who was able to complete three drinks in just two minutes.

Starbucks offers vegetarian options and lactose-free milk to accommodate dietary needs. There is plenty of parking, and the location is wheelchair accessible. Some customers feel the food options are limited and the prices are high, but they recognize this may not be the staff's fault.