Starbucks
$ • Coffee Shops
Hours:
390 Walmart Plaza, UNIT A, Sylva
(828) 979-0070
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Every time I go to this Starbucks, my drinks are messed up. The foam ratio to the cold brew is not the right consistency , and just melts right into it, 9/10 times they're out of malt powder or whatever it's called. The flavors of all the drinks are completely off. if I'm paying $7.50 for a coffee I want it made correctly. No other Starbucks has these issues. Please, get it together. I would go to a different one, if there was another close enough to choose from.
Coffee taste very weak most of the time. I have to order extra pumps so it’s not watery and I pay for them along with the coffee cost. They sometimes close early and no warning. I drive a long way to frequent this establishment and sometimes they close hour or more early. I arrive and they are closed during posted business times.
Ratings
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
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Starbucks is a popular coffee shop that offers a mixed customer experience. The staff is generally friendly and accommodating, making sure orders are accurate and serving customers until closing time, even during the COVID-19 pandemic. The location has a convenient drive-thru option, and the overall service is described as pleasant, although one employee is noted for providing poor customer service.
When the store is open, the workers are great - very nice and rarely get orders wrong. Customers are sometimes frustrated by the unpredictable lobby closures and long drive-thru lines. This can make it difficult to use the mobile ordering feature or access the rewards program.
The coffee quality can be inconsistent, with some customers finding the brews to be weak. However, one customer was impressed by the speed and efficiency of a staff member, who was able to complete three drinks in just two minutes.
Starbucks offers vegetarian options and lactose-free milk to accommodate dietary needs. There is plenty of parking, and the location is wheelchair accessible. Some customers feel the food options are limited and the prices are high, but they recognize this may not be the staff's fault.