McDonald's

$ • Fast Food, Burgers, Coffee Shops

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About McDonald's

McDonald's in Sylva, NC has received mixed reviews. Some customers were not happy with the service, mentioning unprofessional behavior and delays in receiving their orders. One customer had a frustrating experience with a mobile order, feeling like their order was not a priority. However, another customer visiting from out of state had a pleasant surprise with excellent service and good food. Overall, the restaurant seems to have both positive and negative aspects, with friendly staff and good quality food being highlighted by some customers, while others faced issues with service efficiency and order prioritization. Customers also appreciate the helpful staff, especially when mistakes are made, and enjoy the good food like the bacon, egg, and cheese biscuit. Some found the service to be fair, with staff sometimes unfamiliar with the menu or unable to blend a McFlurry properly, which was disappointing. A few reviews mentioned uncomfortable interactions, such as a staff member at the window who glares silently while handing out food, suggesting a need for better hospitality training. Despite these issues, the restaurant continues to serve popular items and aims to improve customer experience.

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McDonald's Menu
McDonald's Menu

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McDonald's Reviews

3
318 ratings
5
33%
4
9%
3
13%
2
14%
1
31%
Food
3.1
Atmosphere
3.0
Service
3.0

Share your opinion about McDonald's

Don't bother using the app to order. I still had to wait 20 minutes upon arriving to get my food. Meanwhile, orders are going out and people come back in because items are missing. Too few employees and they're an unorganized, sloppy lot.
Good service good food
Scared they was going to make someone food good!

Read All Reviews(318)

Hours

Monday 5AM - 12AM
Tuesday 5AM - 12AM
Wednesday 5AM - 12AM
Thursday 5AM - 12AM
Friday 5AM - 1AM
Saturday 5AM - 1AM
Sunday 5AM - 12AM
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