I ordered 2 fudge sundaes with extra fudge, which I paid for but didn't receive. The young lady seemed really stressed at the drive through.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Fries, Big Mac
Ricky Brackett
Typical Mcdonalds! Clean and quick!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac
Donna Fuqua
Regular McD experience.
John Ginther
McDonald's in Sylva N.C has the worst service..3 different occasions they have gotten my orders wrong..they don't listen at the menu board..they need people who can understand what's being ordered and stop trying to promote the sausage, egg and cheese biscuit . McDonald's of Sylva N.C has one more chance. If my order is wrong again..i will never buy anything from any McDonald's in this country..PAY ATTENTION PEOPLE..THE PUBLIC IS TIRED OF POOR SERVICE.
Atmosphere: 1
Food: 1
Service: 1
Michael Colegrove
Lovely place. Always the same thing lol
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Fries
Erik Colliander
Horrible customer service and there was never any employees present in the dining area except for the one employee who kept going to the bathroom during our 20+ minute wait for only chicken nuggets.
Atmosphere: 2
Food: 2
Service: 1
jcjkbjr
I stoped an placed a mobile order at our McDonald's in Sylva, NC. I arrived approx 10 minutes, after I placed the order. When I arrived there were 3 cars at the drive through 1 in the inside lane an 2 in the outside lane so I pulled up behind the 1 car which pulled forward to the first window of 2 windows. So I pulled around the 1 car at the first window to the next window because My order was already placed and paid for 10 minutes ago before any of these 3 vehicles had even arrived to place their orders.The young black man at that window opened his window and I told him mine was a mobile order and I also told him my p/u code was QQ 65, I think he then politely ask me to pull down to the 3rd window which is not there. Only an entrance door.I stopped there to help him not have to go to far to bring me my order . All I ordered was a Big Mack an a 1/4 #er but the the 1st car that I had pulled around drove off withe their orders. Then in the next 10-15 minutes e more cars came and apparently got their orders an left.Now there was a lull so I backed back to the p/u window. The young man giving people their food was again nice and polite even when I said, "Did you forget me?"He said oh ok an reached way back in his area an grabbed a bag. An said here is your order.Bottom Line if using the Mobile App doesn't save any time why use it ??They should be Priority orders.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Cheeseburger, Sausage, Fries, Big Mac
Bob Maschin
Food was good, but coffee tasted like sewer water. What ever happened to McD's coffee??
Atmosphere: 4
Food: 2
Service: 5
Lesel m Hord
Hmmmm something changed the last month or two-for the better. Not sure what they changed staff or inventory wise but keep it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fruit and Oatmeal, Filet-O-Fish, Cheeseburger, Small Fries, Double Quarter Pounder with Cheese, Fries, Chicken Mcnuggets, Strawberry & Crème Pie
The lady taking the order in the drive-through seemed to be on fentanyl (twenty minutes to get to the drive-through when there are five cars). The sandwiches seem to be slapped together by chimps. When I confronted the manager I was told "Oh, well, prove it."These airheads want more money than the local teachers to do this? Get bent Mcdonalds!
Atmosphere: 3
Food: 2
Service: 1
Adam Conner
It was better this time around!!!!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger
Wolf Warrior
ba ba ba ba cold fries wrong
Atmosphere: 1
Food: 1
Service: 1
Makeit Stop
The worker was quite pleasant, but McDonald's food has declined greatly in recent years. The burger was swimming in grease. The place was clean, but there were two homeless people causing a disturbance.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Sausage Biscuit
Amber McCarter
This location, Sylva, keeps getting worse over time. I waited 30 minutes for an ice cream cone. Went inside after some time and was ignored. When I order food it’s smothered in their rehydrated onions which I’ll ask not to be on my food. It’s better in the mornings but there’s still a long wait especially if you do curbside. I’ll gladly travel to Franklins Georgia road location which is the best and fastest location around or even waynesville which isn’t that good but at least I don’t have to wait too long.
Diet coke clean restrooms
Atmosphere: 3
Food: 3
Service: 3
I ordered 2 fudge sundaes with extra fudge, which I paid for but didn't receive. The young lady seemed really stressed at the drive through.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Fries, Big Mac
Typical Mcdonalds! Clean and quick!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac
Regular McD experience.
McDonald's in Sylva N.C has the worst service..3 different occasions they have gotten my orders wrong..they don't listen at the menu board..they need people who can understand what's being ordered and stop trying to promote the sausage, egg and cheese biscuit . McDonald's of Sylva N.C has one more chance. If my order is wrong again..i will never buy anything from any McDonald's in this country..PAY ATTENTION PEOPLE..THE PUBLIC IS TIRED OF POOR SERVICE.
Atmosphere: 1
Food: 1
Service: 1
Lovely place. Always the same thing lol
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Fries
Horrible customer service and there was never any employees present in the dining area except for the one employee who kept going to the bathroom during our 20+ minute wait for only chicken nuggets.
Atmosphere: 2
Food: 2
Service: 1
I stoped an placed a mobile order at our McDonald's in Sylva, NC. I arrived approx 10 minutes, after I placed the order. When I arrived there were 3 cars at the drive through 1 in the inside lane an 2 in the outside lane so I pulled up behind the 1 car which pulled forward to the first window of 2 windows. So I pulled around the 1 car at the first window to the next window because My order was already placed and paid for 10 minutes ago before any of these 3 vehicles had even arrived to place their orders.The young black man at that window opened his window and I told him mine was a mobile order and I also told him my p/u code was QQ 65, I think he then politely ask me to pull down to the 3rd window which is not there. Only an entrance door.I stopped there to help him not have to go to far to bring me my order . All I ordered was a Big Mack an a 1/4 #er but the the 1st car that I had pulled around drove off withe their orders. Then in the next 10-15 minutes e more cars came and apparently got their orders an left.Now there was a lull so I backed back to the p/u window. The young man giving people their food was again nice and polite even when I said, "Did you forget me?"He said oh ok an reached way back in his area an grabbed a bag. An said here is your order.Bottom Line if using the Mobile App doesn't save any time why use it ??They should be Priority orders.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Cheeseburger, Sausage, Fries, Big Mac
Food was good, but coffee tasted like sewer water. What ever happened to McD's coffee??
Atmosphere: 4
Food: 2
Service: 5
Hmmmm something changed the last month or two-for the better. Not sure what they changed staff or inventory wise but keep it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fruit and Oatmeal, Filet-O-Fish, Cheeseburger, Small Fries, Double Quarter Pounder with Cheese, Fries, Chicken Mcnuggets, Strawberry & Crème Pie
Restaurantji Recommends
The lady taking the order in the drive-through seemed to be on fentanyl (twenty minutes to get to the drive-through when there are five cars). The sandwiches seem to be slapped together by chimps. When I confronted the manager I was told "Oh, well, prove it."These airheads want more money than the local teachers to do this? Get bent Mcdonalds!
Atmosphere: 3
Food: 2
Service: 1
It was better this time around!!!!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger
ba ba ba ba cold fries wrong
Atmosphere: 1
Food: 1
Service: 1
The worker was quite pleasant, but McDonald's food has declined greatly in recent years. The burger was swimming in grease. The place was clean, but there were two homeless people causing a disturbance.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Sausage Biscuit
This location, Sylva, keeps getting worse over time. I waited 30 minutes for an ice cream cone. Went inside after some time and was ignored. When I order food it’s smothered in their rehydrated onions which I’ll ask not to be on my food. It’s better in the mornings but there’s still a long wait especially if you do curbside. I’ll gladly travel to Franklins Georgia road location which is the best and fastest location around or even waynesville which isn’t that good but at least I don’t have to wait too long.
Atmosphere: 1
Food: 3
Service: 1