Bojangles

$ • Fast Food

Hours:
2933 Providence Rd S, Waxhaw
(980) 300-0185

About Bojangles'

Bojangles has mixed reviews from customers. Some praise the restaurant for fresh food, attentive staff, and wheelchair accessibility, while others are disappointed with food quality, portion sizes, and staffing issues. The quality and service can vary greatly between different locations. At the Waxhaw location, the staff, including associate Matt, provides friendly and attentive service, often going the extra mile to ensure orders are correct. The manager Stephanie maintains a clean and organized store, making visits more enjoyable. However, some customers have experienced issues with order accuracy, such as receiving the wrong items or overcooked chicken. Despite these problems, recent feedback highlights improvements in the service staff, who have become more personable and caring. Parking can be tight, especially for larger vehicles like trucks or trailers, so visitors should plan accordingly. Overall, Bojangles offers a variety of experiences, with some locations providing excellent service and quality, while others may face challenges.

Customers' Favorites

Bojangles' Reviews

2
223 ratings
Restaurantji Rating
5
16%
4
1%
3
7%
2
9%
1
67%
Food
2.6
Atmosphere
2.3
Service
2.0

Share your opinion about Bojangles

Restaurantji Rating

An absolute Sh*t show. Terrible customer service, got the wrong food, called 8 times, they let it ring all the way the first couple then they started hanging up on me

Super disappointing. I would not recommend going to this location. Employees are rude and just stare at you instead of trying to help. People working there must be hating life because that is the vibe they give off. They look upset that you walked in.
Spent $53 and of course my order was not correct, we didn’t get food we ordered and then we were given multiple items we didn’t order.
Be prepared if you do go inside to order, you will have to use a self check out kiosk...read full review

The employees here are SO rude. When asked for help they seemed annoyed and bothered. I have been to this location and have always had problems with not only the employees being rude and disrespectful, but with my food being burnt, dry and missing from my order. I have been avoiding making a review because everyone has bad days of course, but after this 4th interaction with rude employees and bad food, this location is just pretty bad in general. Do NOT come here if you are wanting...read full review

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Hours

Monday 5AM - 10PM
Tuesday 5AM - 10PM
Wednesday 5AM - 10PM
Thursday 5AM - 10PM
Friday 5AM - 11PM
Saturday 5AM - 11PM
Sunday 6AM - 10PM
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