Dunkin'
$ • Coffee Shops, Donuts
Hours:
8121 Kensington Dr, Waxhaw
(704) 723-1845
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
you would think after waiting 30 minutes in line that when you pull up to the window your order will be hot maybe I don't know. not only was my order cold and greasy. the young black girl with blonde braids running the drive-thru window had an attitude because she had to correct my order. maybe if she wasn't too busy cutting me off I could have finished ordering. I do not recommend this location!
Do not use their mobile ordering. They don’t know how to properly provide the service. You will still wait at the Mobile ordering area when you get to the establishment as they never have your order in the pickup area, but will keep it buried away behind the straws. Then, you will have to wait until someone actually looks at you to get assistance for your order or need to yell to them for assistance.
Today was the last straw for them with my business as my mobile order...read full review
Ratings
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 6AM - 8PM |
| Sunday | 6AM - 8PM |
Dunkin' offers a pleasant dining experience with a clean and spacious atmosphere. The staff is friendly and helpful, ensuring smooth service for both dine-in and drive-through customers. The menu features a variety of options, including warm, fresh doughnuts and the popular avocado toast, which provides a satisfying combination of warm toast and cold avocado spread. Recently, a customer praised the service from a young lady named Haley, who was very friendly and assisted with the order efficiently, even using points for part of the payment. However, some customers have experienced issues, such as long drive-through lines and cold, greasy orders. Despite these minor setbacks, the overall service remains good, with employees generally being kind and patient, even when facing challenges.