Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
112 Monticello Rd, Weaverville
(828) 645-7700
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Terrible service Rude employees ! Owner/Management doesn’t care about how the employees disrespect their customers ! Will never return
I live nearby and this place has decline drastically. It is dirty, hardly open during hours that are posted, and if they are open they are slower than turtles and rude. I do not recommend. I wish they could make a come back because I do enjoy their Blizzards.
Terrible customer service. Says that sonic is open until 10 but the guy says they close at 9! If you are closed at 9 pm then fix your sign! Even if it’s temporary with the worker shortage!!!!
Ratings
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
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Dairy Queen Grill & Chill offers a mix of edible but not great fast food options, including the single cheeseburger at $3.41. The cashiers are acceptable but not friendly, and the seating area is limited. The food is made with care, and the employees are happy and smile. The ice cream is, of course, a highlight. However, the service, particularly in the drive-thru, can be improved, with employees needing training in customer interaction, courtesy, and respect. The restaurant has a B health rating, and most of the staff are young people who sometimes appear more concerned with their phones than cleaning. Customers have experienced long waits in the drive-thru, sometimes over 30 minutes, with delays caused by staff talking inside or not noticing customers promptly. Some meals, like the burger, can be burnt, though fries are often hot and fresh. The lobby closes early, and sometimes customers find teenagers still inside when the lobby is declared closed, which can be frustrating.