Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: Oleander Place Pad, 1525 Fordham Rd, Wilmington, North Carolina, 28403, US
Telephone: (910) 794-4906
Price range: $
Rating: 2.3

$ • Mexican, Fast Food

Hours:
Oleander Place Pad, 1525 Fordham Rd, Wilmington
(910) 794-4906

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill is a restaurant where customers can experience varying service levels. When ordering in person, portions may be small, and the staff might seem unenthusiastic, and the restaurant can be very dirty and unorganized, especially at times. The help-yourself station is often disgusting, and the overall cleanliness has been a concern. However, online orders through the app provide a more positive experience, with accurate ETAs and customized meals ready for pick-up. The carnitas meat remains a popular choice, while other options might appear dry. The quantity of food can be overwhelming, leading to a messy eating experience. Employee engagement may vary during pick-up, and some customers have experienced issues with charges not matching their orders. The restaurant is small, so if children are not well-behaved, it might not be ideal. Despite these issues, the building is wheelchair accessible with plenty of handicap parking, and vegetarian options are available. The restaurant has had moments of positive service, especially during opening days when the staff was friendly, the store was clean, and the food was delicious.