Do you love large chunks of onions? What about jalapeño's? Uneven slices? Dices? If so, definitely go to this location. And if you love quesadillas, definitely go anywhere else, because quesadillas at this location frequently seem to be unavailable. —Is this like the McDonald’s ice cream machine being “broken”? Or “cleaned”? Where they just turn it off and don’t want to make quesadillas? Or, hey, I’m reasonable & understanding…I’ve absolutely been understaffed where I work—many times. If it’s a staffing issue, maybe leadership should listen to the employees. All 3 chipotle locations in Wilmington I’ve been to over the years always seem to be struggling, there’s a common denominator somewhere, and someone should be paying attention.
Atmosphere: 3
Food: 3
Service: 3
Jodi Wilson
Giving 2 stars because i’m disappointed in the amount of Protein they give you if you go inside and order they give you more as if you DoorDashed…. Got a bowl yesterday with DoorDash pickup ordered Carne, Asada and half chicken I got three pieces of meat and two pieces of chicken in my whole bowl…. Do better I only come to this one because it’s cleaner Than the one by the mall and Mayfair….
Atmosphere: 4
Food: 2
Service: 4
Sarah Jamieson
I keep trying to eat from the location in Porters Neck and am disappointed almost every time. The employees are very clearly instructed to give tiny portions of meat and Guacamole. I’m not a big eater so I’m honestly not even expecting that much but this place is ridiculous. My burrito tonight had so little meat that I had the majority of my bites without it. The guacamole is scooped back out of the cup to remove the well over the top quarter of the cup, almost half. This isn’t a one time issue, it is every time I come to this location.
Tonight was worse the normal, even at peak time with a long line of people, both rices and the pinto beans were disgustingly dry.
I’ve attempted to give private feedback before posting publicly, but no one seems to care. I’ll just eat at the Wilmington location instead from now on.
Atmosphere: 3
Food: 1
Service: 1
Ruth Carr
Steak was so very fatty.
Atmosphere: 5
Food: 3
Service: 4
Summer Morgan
I don’t always eat chipotle. But when I do, I eat at this chipotle.
Atmosphere: 5
Food: 5
Service: 5
Andrea Moralez
Such a great experience at this Chipotle. Came in to grab lunch for me and my husband 7/19. The restaurant was super clean, service was great and the food tasted so good. I feel like Chipotle has been hit or miss the last few years but this experience was definitely a hit. Will be returning to this location for sure
Atmosphere: 5
Food: 5
Service: 5
Jessica Layman
Things didn't seem very fresh. Chicken wasn't good. Prob won't be back.
Atmosphere: 2
Food: 2
Service: 3
Kristin Haney
I come here all the time , and the rudeness I was received tonight was crazy. I came in around 9-9:15 almost an hour before they close and the attitude I was getting from the staff was unreal. I’m usually the type not to complain because I work in the food industry and get how it feels, but it was to the point of where idk why this one person should be working there. Do better with your attitude plz and you shouldn’t look up and down with disgust at a customer that’s putting in money to the business!!!!!
Atmosphere: 1
Service: 1
Ricky M (Crooshtoost)
One of the best Chipotles I've been to in town.. if not the best
Atmosphere: 5
Food: 5
Service: 5
Charlie Cabanas
Hard to get in and out of for parking. Bad location.
The portions are on the smaller side, and while the food is decent, it may not fully justify the price point. However, the staff is quite friendly and accommodating. As for the atmosphere, it might be more enjoyable to consider take-out since the seating options are limited, with only a few booths available.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Chips, Kid's Build Your Own
Connie Maready
Loved this establishment. Very clean and professional. The Honey Chipotle Chicken Bowl I had was phenomenal. Best one I've had at any Chipotles I've ate at. I hope they keep that Honey Chipotle Chicken as a regular menu item. It was a game changer for me.
Atmosphere: 5
Food: 5
Service: 5
Patrick Dickerson
Moldy orange
Atmosphere: 5
Food: 3
Service: 2
Amanda Lowes
This chipotle is about 20 minutes out of the way for me and there are two other locations closer, however, I will always make the drive to this one. This one is 100% better than any other location. Service is fast and the food is fresh. The employees are also friendly and always get my order correct. By far the best chipotle in Wilmington!
Atmosphere: 5
Food: 5
Service: 5
Vishal Jani
Ohhh Loved it, So nice people who are behind the counter specifically Miss Dallas is very helpful and kind. Thank you
Do you love large chunks of onions? What about jalapeño's? Uneven slices? Dices? If so, definitely go to this location. And if you love quesadillas, definitely go anywhere else, because quesadillas at this location frequently seem to be unavailable.
—Is this like the McDonald’s ice cream machine being “broken”? Or “cleaned”? Where they just turn it off and don’t want to make quesadillas? Or, hey, I’m reasonable & understanding…I’ve absolutely been understaffed where I work—many times. If it’s a staffing issue, maybe leadership should listen to the employees. All 3 chipotle locations in Wilmington I’ve been to over the years always seem to be struggling, there’s a common denominator somewhere, and someone should be paying attention.
Atmosphere: 3
Food: 3
Service: 3
Giving 2 stars because i’m disappointed in the amount of Protein they give you if you go inside and order they give you more as if you DoorDashed…. Got a bowl yesterday with DoorDash pickup ordered Carne, Asada and half chicken I got three pieces of meat and two pieces of chicken in my whole bowl…. Do better I only come to this one because it’s cleaner Than the one by the mall and Mayfair….
Atmosphere: 4
Food: 2
Service: 4
I keep trying to eat from the location in Porters Neck and am disappointed almost every time. The employees are very clearly instructed to give tiny portions of meat and Guacamole. I’m not a big eater so I’m honestly not even expecting that much but this place is ridiculous. My burrito tonight had so little meat that I had the majority of my bites without it. The guacamole is scooped back out of the cup to remove the well over the top quarter of the cup, almost half. This isn’t a one time issue, it is every time I come to this location.
Tonight was worse the normal, even at peak time with a long line of people, both rices and the pinto beans were disgustingly dry.
I’ve attempted to give private feedback before posting publicly, but no one seems to care. I’ll just eat at the Wilmington location instead from now on.
Atmosphere: 3
Food: 1
Service: 1
Steak was so very fatty.
Atmosphere: 5
Food: 3
Service: 4
I don’t always eat chipotle. But when I do, I eat at this chipotle.
Atmosphere: 5
Food: 5
Service: 5
Such a great experience at this Chipotle. Came in to grab lunch for me and my husband 7/19.
The restaurant was super clean, service was great and the food tasted so good.
I feel like Chipotle has been hit or miss the last few years but this experience was definitely a hit.
Will be returning to this location for sure
Atmosphere: 5
Food: 5
Service: 5
Things didn't seem very fresh. Chicken wasn't good. Prob won't be back.
Atmosphere: 2
Food: 2
Service: 3
I come here all the time , and the rudeness I was received tonight was crazy. I came in around 9-9:15 almost an hour before they close and the attitude I was getting from the staff was unreal. I’m usually the type not to complain because I work in the food industry and get how it feels, but it was to the point of where idk why this one person should be working there. Do better with your attitude plz and you shouldn’t look up and down with disgust at a customer that’s putting in money to the business!!!!!
Atmosphere: 1
Service: 1
One of the best Chipotles I've been to in town.. if not the best
Atmosphere: 5
Food: 5
Service: 5
Hard to get in and out of for parking. Bad location.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
The portions are on the smaller side, and while the food is decent, it may not fully justify the price point. However, the staff is quite friendly and accommodating. As for the atmosphere, it might be more enjoyable to consider take-out since the seating options are limited, with only a few booths available.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Chips, Kid's Build Your Own
Loved this establishment. Very clean and professional. The Honey Chipotle Chicken Bowl I had was phenomenal. Best one I've had at any Chipotles I've ate at. I hope they keep that Honey Chipotle Chicken as a regular menu item. It was a game changer for me.
Atmosphere: 5
Food: 5
Service: 5
Moldy orange
Atmosphere: 5
Food: 3
Service: 2
This chipotle is about 20 minutes out of the way for me and there are two other locations closer, however, I will always make the drive to this one. This one is 100% better than any other location. Service is fast and the food is fresh. The employees are also friendly and always get my order correct. By far the best chipotle in Wilmington!
Atmosphere: 5
Food: 5
Service: 5
Ohhh Loved it, So nice people who are behind the counter specifically Miss Dallas is very helpful and kind.
Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Salad
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