The girl working was nice, but she can't make coffee for nothing. Worst Dunkin I've ever gotten.
linds (raddesthooks)
Worst experience ever at a Dunkin. Received a plain donut that looked like it had coffee spilled all over it and was soggy and dripping. Ordered a BEC croissant, received an English muffin with just a burnt piece of egg. The coffee cup looked like someone had dropped it and was only half full. I don’t know what is going on at this location but it made me nauseous and I definitely will never be back
Atmosphere: 1
Food: 1
Service: 1
Sophie Vorderburg
The girls working at the cashier were incredibly sweet, the service was amazing, and the drink and donuts were perfect 💗
Atmosphere: 5
Food: 5
Service: 5
Nedra Spry
We used the drive through. Need to improve freshness of coffee. I was disappointed because it was still before noon. Wraps and sweet tea were good.
Food: 4
Service: 4
Jon
Just consistently awful service at this location. Workers don’t pay attention or care. Bathrooms never have soap or TP. Wouldn’t recommend.
Atmosphere: 2
Food: 2
Service: 1
Matt S
Wife got me a Boston cream doughnut and I think I could of found a better one in a dumpster behind a gas station. Had the hole for cream but none in there and had to be at least a few days old. Never have I had to spit a doughnut out because it was beyond stale. Hopefully people stop paying these companies for garbage and they go out of business.
Food: 1
Matt Samaco
Best coffee for on the go
Atmosphere: 5
Food: 5
Service: 5
alejandra flores
Literally the worst Dunkin location. Food is fine but the people that work here is 0 stars. So rude and unhelpful.
Atmosphere: 1
Food: 3
Service: 1
Gladys Styons
This had to have been the worst donut I have ever had. It was stale, bordering on being crisp. It had very little filling, about the size of my thumb nail. Had I not been traveling, if I were inside, I would have returned it. Of course, I went thru the drive thru, because I was traveling.
Atmosphere: 3
Food: 1
Service: 4
Michelle N
Kicked out as soon as I walked in, maybe don’t bother having a lobby if you are gonna (not even politely) kick people out at prime coffee hours. Manager must have no enjoyment in life.
Went to get a coffee and some breakfast before I went into work and I don’t normally go to this dunkin but its the closest to my work. Pulled up to the speaker and sat there for about 10 minutes and no one was there. There were cars behind me so i decided to drive up to the window and there was no one there, lights were off and it was dark. Drove around to the front and same thing. I assumed they were closed but there were no signs or anything saying they were closed and online said they were open. Very disappointed.
Alexus Hardison
I had a great experience at Dunkin' thanks to the manager, Anna. She was incredibly sweet and patient with me while I placed my order, making sure everything was just right. Her customer service skills were top-notch, and even though I had a few questions, she handled them with a smile. On top of that, my order was prepared quickly and perfectly. I really appreciate the excellent service, and I’ll definitely be back! Thanks, Anna!
Atmosphere: 5
Food: 5
Service: 5
Amy Vincent
This location has THE WORST sevice Ive ever come across. Someone plz retrain this team on their customer service skills. I work very local to the area and will often get a coffee on my lunch break, but I would much rather go up market Street to the location on Hays Ln…….
Eryn Johnson
So slow. I sat in line for 10 minutes not moving
Atmosphere: 2
Food: 3
Service: 2
Alexandra Healey
Let me start by saying looking at the past reviews I couldn’t agree more ( terrible terrible customer service) but after May 2024 with the new management and wonderful new manger there now I can say is amazing and the service outstanding.. customer service satisfaction 100%
The girl working was nice, but she can't make coffee for nothing. Worst Dunkin I've ever gotten.
Worst experience ever at a Dunkin. Received a plain donut that looked like it had coffee spilled all over it and was soggy and dripping. Ordered a BEC croissant, received an English muffin with just a burnt piece of egg. The coffee cup looked like someone had dropped it and was only half full. I don’t know what is going on at this location but it made me nauseous and I definitely will never be back
Atmosphere: 1
Food: 1
Service: 1
The girls working at the cashier were incredibly sweet, the service was amazing, and the drink and donuts were perfect 💗
Atmosphere: 5
Food: 5
Service: 5
We used the drive through. Need to improve freshness of coffee. I was disappointed because it was still before noon. Wraps and sweet tea were good.
Food: 4
Service: 4
Just consistently awful service at this location. Workers don’t pay attention or care. Bathrooms never have soap or TP. Wouldn’t recommend.
Atmosphere: 2
Food: 2
Service: 1
Wife got me a Boston cream doughnut and I think I could of found a better one in a dumpster behind a gas station. Had the hole for cream but none in there and had to be at least a few days old. Never have I had to spit a doughnut out because it was beyond stale. Hopefully people stop paying these companies for garbage and they go out of business.
Food: 1
Best coffee for on the go
Atmosphere: 5
Food: 5
Service: 5
Literally the worst Dunkin location. Food is fine but the people that work here is 0 stars. So rude and unhelpful.
Atmosphere: 1
Food: 3
Service: 1
This had to have been the worst donut I have ever had. It was stale, bordering on being crisp. It had very little filling, about the size of my thumb nail. Had I not been traveling, if I were inside, I would have returned it. Of course, I went thru the drive thru, because I was traveling.
Atmosphere: 3
Food: 1
Service: 4
Kicked out as soon as I walked in, maybe don’t bother having a lobby if you are gonna (not even politely) kick people out at prime coffee hours. Manager must have no enjoyment in life.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Went to get a coffee and some breakfast before I went into work and I don’t normally go to this dunkin but its the closest to my work. Pulled up to the speaker and sat there for about 10 minutes and no one was there. There were cars behind me so i decided to drive up to the window and there was no one there, lights were off and it was dark. Drove around to the front and same thing. I assumed they were closed but there were no signs or anything saying they were closed and online said they were open. Very disappointed.
I had a great experience at Dunkin' thanks to the manager, Anna. She was incredibly sweet and patient with me while I placed my order, making sure everything was just right. Her customer service skills were top-notch, and even though I had a few questions, she handled them with a smile. On top of that, my order was prepared quickly and perfectly. I really appreciate the excellent service, and I’ll definitely be back! Thanks, Anna!
Atmosphere: 5
Food: 5
Service: 5
This location has THE WORST sevice Ive ever come across. Someone plz retrain this team on their customer service skills. I work very local to the area and will often get a coffee on my lunch break, but I would much rather go up market Street to the location on Hays Ln…….
So slow. I sat in line for 10 minutes not moving
Atmosphere: 2
Food: 3
Service: 2
Let me start by saying looking at the past reviews I couldn’t agree more ( terrible terrible customer service) but after May 2024 with the new management and wonderful new manger there now I can say is amazing and the service outstanding.. customer service satisfaction 100%
Atmosphere: 5
Food: 5
Service: 5
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