Arby's
625 Jonestown Rd, Winston-Salem
(336) 760-1553
Recent Reviews
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It's shut down.
My wife and I both ordered the Italian grinder and they were terrible. When they had the steak and cheese they were really good.
Atmosphere: 5
Food: 3
Service: 5
Went to Arby's day and ordered three rows beef sandwiches for me and my wife and asked for 6 arby's sauces. When I got the order I asked him did you give me the six Arby's sauces and he said yes. I even asked him if he was sure and he said yes. Of course when I got home there were no Arby's sauce. I actually went back and asked him about it and he knew he didn't give me any. This wasn't the first time I don't understand how this can happen. They weren't busy on either of my trips
Food: 4
Service: 1
Pretty good Arby's. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
I had a great experience at this Arby's. Katrina took my order and she was extremely nice and friendly, the customer service was outstanding.
Atmosphere: 5
Food: 5
Service: 5
Food always fresh
Atmosphere: 5
Food: 5
Service: 5
Decent place
Atmosphere: 3
Food: 4
Service: 3
All of our sandwiches, fries an mozzarella sticks were hot all the condiments were in the dispenser really great experience an excellent food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben, Beef and Cheddar Sandwiches with Curly Fries
Horrific service, rude, extremely slow, and more times than not something will be left out of the order. The manager clearly gets no respect from employees. Steer clear of this Arbys.
Atmosphere: 1
Food: 1
Service: 1
So I ordered from the Arbys app 100% no issues from that and pretty on point for pick up time and no issues with orders after several uses. I left with my wife and dog to go pick it up at the drive through. order was done perfectly. what makes me add this review is I asked if I could get a slider or a slice of roast beef for the dog. some places do have things for animals. the person at the window was a nice young girl who said she will talk to her manager and see. she comes back with a box and I have my card out ready to pay. after being handed the box and her taking the card we check the inside of the Arbys regular box u get from any of the roast beef sandwiches and its literally a slice. no issue there at all its the slice I ask for and I don't mind paying for a slice. personally I'm thinking ok they have something for dogs or they can price it by weight. nope, I get the receipt for $5.03 for their price of 1 classic roast beef. but I get a slice of roast beef. now I don't blame the girl at the front window for doing what she was told by her boss. but that was scummy if that was exactly what she was told to do and shameful on the higher ups to tell their employee to do that. at this point I was slightly pulled forward and about to drive and reversed back to the window. (thankfully no one behind me.) opened the box and said its kind of messed up that I'm being charged like this for a slice and would rather just get the sandwich that I paid for. (going back I said a slider or a slice of roast beef would be fine.) they took the box back and put the normal amount of meet a classic would have in the box and handed it to me. the boss gave zero feeling of caring about this situation like ehhhh its just another customer here some more meat move on vibe. zero customer service score for her but 7/10 for the young girl for trying. sadly lack of communication on hey we don't do anything special for dogs you have to buy something. we could do A a slider or we could do B a classic roast beef. not charge a full classic and give a slice of roast beef. this happened at 6:30pm 2/28/25 order id AABBHMS6AJCB . I don't crazy out of this world service but I expect fair and none scummy things like this.
Atmosphere: 2
Food: 5
Service: 2
Restaurantji Recommends
Great,love the Arby's roast beef sandwich with Arby's sauce and 50cent drinks!also love the fish sandwich and theJomaka Shake!
Atmosphere: 5
Food: 5
Service: 5
Love the sliders
Wheelchair accessibility: Yed
Atmosphere: 5
Food: 5
Service: 5
Forgot to give my drink
Atmosphere: 3
Food: 3
Service: 3
I SO LOVE ME A TURKEY BACON RANCH SANDWICH. BUT I ABSOLUTELY HATE WHEN MY CURLY FRIED AREN'T HOT
Better than average. Really consistent food. Always fresh.
Atmosphere: 4
Food: 5
Service: 5
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