Gigi's Cupcakes of Winston Salem

The frosting is just like a cement, glob of sugar. After letting it sit out for hours, the cupcake was still dense and thick. I’ve come here 3 different times, and it has been disappointing each time. Flavorless, overpriced, and too sugary. It’s honestly disgusting, which is sad, because I would love to support this small business.

Atmosphere: 1

Food: 1

Service: 2

Frosting was hard like it just came out the freezer. Way too much frosting for one cupcake. They put 1 tier then add sugar crystals and then add another tier! I’m all for satisfying a sweet tooth but this is too much! I got diabetes just looking at the goop I scraped off. Sad I couldn’t enjoy eating this. How are these people still in business selling these dressed up globs of sugar!

The only reason they get a star is because the actual cake was moist.

$10.00 down the drain.

My first and LAST time there! Never again!

Atmosphere: 3

Food: 1

Service: 2

Great place, friendly staff

Atmosphere: 5

Food: 5

Service: 5

Beautiful food and great taste!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday

These cupcakes are so good. Moist rich and flavorful. I ordered the strawberry shortcake, wedding cake, birthday cake, and yellow with chocolate frosting. They all were good. (I only took one bite of each lol). My favorite yellow cake with chocolate frosting. I have a new bakery for my guilty pleasure of cupcakes. Thank you I’ll be seeing you.

Atmosphere: 5

Food: 5

Service: 5

Yesterday on a whim I ordered a dozen cupcakes and when I tell you they are to die for, I mean it!! They were so so good. Everyone who had one at the party said they were delicious! My husband and I both said we never want grocery store cupcakes again!! Gigi’s is where it’s at! I know some think the price may be a little high, but the cupcakes are bigger than any cupcake you’re getting at the store plus as good as it is I definitely think they are worth the price.

Atmosphere: 5

Food: 5

Service: 5

I ordered cupcakes and cheesecakes for my daughter's wedding. They were decorated so beautiful and they all were so fresh and delicious. The staff were so friendly and easy to work with. I highly reccomend Gi Gi's bakery and I will be ordering from them again.

Atmosphere: 5

Food: 5

Service: 5

Super friendly place, counter service guy was very sweet. Cupcake was delicious! The icing isn’t too sweet like other places can be. I got chocolate chip cupcake.

Dietary restrictions: There are gluten free options

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie Dough

The icing is gritty.The cupcakes tasted like they had been taken straight from the freezer. We left them for a couple of hours and tried again, and they were better tasting. But the icing was still gritty.I've tried them twice, and both times, the icing had the texture of unmelted sugar.Service was fantastic, everyone is super kind and the shop is adorable.

Atmosphere: 5

Food: 3

Service: 5

Had the red velvet cupcake and it was delicious.

Food: 5

Recommended dishes: Red Velvet

Not only did they have an amazing and delicious selection, but the staff member was so helpful in assisting us with some dietary restrictions and allergies. I can't say enough nice things! She was simply delightful! We will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

I live in VA and my brother in Winston-Salem NC so I am not familiar with bakeries in the area. I googled cupcake bakery specifically with buttercream frosting and specific flavors for a surprise 60th birthday lunch for my brother.. Gigi Bakery indicated it had both, so I took a chance. I am very much a snob on my buttercream. When I arrived, the staff was amazing and friendly and I am sorry I dont remember their name to give them a shout out. My order was ready when I requested. The cupcakes were beautiful and tasted heavenly. The cake part was moist and flavorful. The buttercream was creamy and not to sweet. Some people thought it was too much frosting, but I am a frosting person, so not for me. I can wait to have them again. !!! Wish I had taken better pics of them, but I was too busy eating them.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Midnight Magic

So disapppointed, i look forward to going there and had not been in a few months. Today i went for myself and husband, it was ok i felt bit rushed by clerk but the cup cakes were stale and the fristing very crusty.... such a change and not good.

Atmosphere: 2

Food: 1

Service: 2

Last week I ordered a dozen cupcakes for my gender reveal. At first it was such an amazing experience the staff was very nice. When picking up the cupcakes I doubled checked to make sure that ALL of the cupcakes had filling to display the gender of our baby. The staff member immediately said yes. When paying for the cupcakes over the phone I was informed that my total was 53.85 AFTER tax. I check my bank account and they charged me 59.86.. Sunday comes and we have our gender reveal when we all bit down on the cupcakes NONE of the cupcakes had any filling. I completely destroyed the cupcake looking for a sign of filling (we have a video that I’m not able to post, that shows everyone asking where the color is at, they are also taking double bites) I was super disappointed because this was suppose to be such a special and emotional moment for my family. I thought that if I called I would get an answer. A very nice employee answered and was very apologetic she informed me that she would talk to the owner and that the OWNER WOULD CALL ME BACK. The owner NEVER called me back to apologize but instead made that young lady call me back and tell me that they knew for a fact that the cupcakes had the filling and that maybe the amount they added just wasn’t enough for me… why would I lie about something like this. I then informed them of the price difference they told me over the phone and she said that it was because of the taxes. I would never recommend this place to anyone. They really don’t care about their customers, and I really hate that I choice them for such a special moment and they took this from us!! Please avoid them!!!!

Atmosphere: 1

Food: 1

Service: 1

Gigi's came in clutch for my pregnancy cravings for frosting. Kind people work here and I can't appreciate them enough! Frosting 10/10!