KFC

5715 University Pkwy, Winston-Salem
(336) 767-0060

Recent Reviews

Author Dia

Okay so I did not cook today, just wanted to grab something with most of the restaurants being crowded on Easter Sunday!I ordered a 2 piece Breast and Wing, and when I tell you they were Hard! They tasted like they were at least 5 days old! Normally their chicken is moist, succulent, not today!And those fries were incredibly hard, and I was trying to alert the cashier that I needed some ketchup, to try and at least eat the fries, she acted as though she did not hear me! And I know that she did!For once, KFC has truly let me Down!Well, time to find another go to chicken spot.This occurred on March 31st @ 3:30 pm!I am a Food Critic!

Adonis Music LLC

Michelle was really nice and really cares about her customers, and I will definitely eat there again! I ordered a lot of ketchup but returned it because I didn't use it. Thanks, Michelle!

Cynthia B

The chicken and fries were old and nasty.I stopped eating fast food because they will hire anyone to cook. Never ever will I eat kfc again.

Food: 1

Kenneth Neal

Very friendly staff and fast service. Always smiling faces and a great experience thank you so much. Steven is an awesome employee ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Colonel Sandwich Combo, Fried Chicken, Chicken Wings, Chicken Sandwich

anthony hairston

Went to the drive thru at about 130 pm on 12/29/23. The employee was rude,they didn't ask me did I want original or crispy,I didn't receive my cole slaw and potatoes. Didnot thank me or greet me. Drive thru employees need more training on customer service.thank you Tony

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken

subi legaci

really really bad customer service the cashier had attitude and food took a long time to come out customers were upset there was no update on times for food nut service here is

Atmosphere: 1

Food: 2

Service: 1

Athena Penn

I visited the restaurant on 9-27-2023 in the drive-thru...when I got home I looked at the chicken and it very dark and it looks old on the edge of burnt...I called back on 9-28-2023 and spoke with one of the managers, she was extremely courteous and apologetic…she advised me to bring the chicken back which I did and she exchanged the food I ordered with fresh chicken....the replacement food was better...the experience on the second time was great

Atmosphere: 5

Food: 5

Service: 5

Pyro Fancy

Super friendly staff, super fast service and great food.

Atmosphere: 5

Food: 5

Service: 5

roger hauenstein

Waited 16 minutes for 2 pieces of fish. This place is an absolute

Atmosphere: 1

Food: 1

Service: 1

Jugz

After several minutes of just standing there while workers walked around in the back looking at us and Not acknowledging our presence we decided to go next door to Wendy's so we could have our order taken to actually get some food. Is 0 customer service at this location.

Renee Blackburn

Ordered the 12 piece nugget combo with fries got home and had the wrong meal. Tried calling 5 times with no answer.

carla

I placed an order they came back and said it's gonna be 15min I agreed. I went out to my to get something I noticed 3 of the guys was outside working on a car. So when I went back in they told me that would be 5 more minutes. I asked for a refund

Eric Moore

Quickly served at noon even with a line. Wow. Plus they brought it to me.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Deadpool 0186

The chicken is always a hit or miss,sometimes good,sometimes it feels and tastes reheated,last time they made my wait a whole hour for 8 piece bucket,went inside and got a refund and today half an hour for 2 double downs,Never ever am I coming back to this

Atmosphere: 1

Food: 2

Service: 1

Paul Tenny

Good customer service, food looks good, the place looked very clean. It was my first time at this location but it looks like a good restaurant.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

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