Kimono Japanese Restaurant And Sushi Bar
4910 Old Country Club Rd, Winston-Salem
(336) 774-9777
Recent Reviews
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Crab Rangoon delicious
Food: 5
Great food at a reasonable price.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak Hibachi Fried Rice
Food was dry, and bland
Atmosphere: 3
Food: 2
Service: 3
Worst customer service I've ever experienced. Placed order for pick up, with scheduled ready time. Then when I arrived to pick up, was told I didn't place the order, then I had to place it in the wrong location, not until I proved I was right after being pushed to the side to handle walk ins behind me, I was then told oh sorry we don't check scheduled orders. Wait 15 more minutes.
What happened to, the customer is always right? Make the order and go on. Obviously if I have an order number, and your address, it's right. Figure out your mistake after I'm gone, or offer to make it right some way. But to just place blame on the customer and then act like it's okay. Nope. Won't be back, and sure will tell everyone to go to kanpai.
Edit** within 24hrs of review posted, the owner/manager contacted me offering to replace my meal, and apologizing for his employees. I'm updating my review to accurately share if there is any issue, reach out and I feel sure he will make it right. We've since been back twice, and not had a single issue. Glad I didn't give up on my favorite restaurant for the past 20 years!
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Steak Shrimp and Chicken Hibachi, Steak and Chicken Mixed Vegetables Fried Rice Hibachi Style, Sauce, Clear Onion Soup, Hibachi Shrimp and Vegetables with Rice, Steak Hibachi Fried Rice, Sweet Carrots
I will never go back to this Kimonos!
Service wasn't great.
The spring rolls disappointed me because they had a weird taste!
Not sure what it was but I didn't care for them at all. I got teriyaki steak which came with gelatinous teriyaki sauce the likes of which I have never seen before. I asked for spicy teriyaki instead and that was definitely better.
I was just disappointed all around...so I will NEVER GO BACK to this location as that was my 1st and last time!
Atmosphere: 2
Food: 1
Service: 2
Great food
Atmosphere: 3
Food: 3
Service: 3
We love this place! We usually have the same server, and he is excellent! The food is always delicious. This our go to Japanese restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Chicken Mixed Vegetables Fried Rice Hibachi Style
Just got take out today, I have liked this place for years but the food today was amazing! Had to call and give a shout and wanted to leave a review. Sweet staff and amazing food!
Atmosphere: 5
Food: 5
Service: 5
I love how this food is worth coming back for and the service is impeccable.
Atmosphere: 4
Food: 5
Service: 5
Highly and highly recommended! Everything is always delicious and served with the same great taste and flavor.
Parking: I would recommend parking on the west side of the restaurant as you come in just make left to find a plenty of space.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Chicken Mixed Vegetables Fried Rice Hibachi Style
Restaurantji Recommends
I just love this place! Great food, priced right! You get a lot for your money!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Sushi, Steak Hibachi Fried Rice
Tofu, rice, and mixed vegetables.
Atmosphere: 5
Food: 5
Service: 5
This is currently my favorite place to order out. Great quality food, good portions and price. Thank you so much!
Food: 5
Service: 5
Recommended dishes: Sushi, Steak Hibachi Fried Rice
Always great! And sushi is good too
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Shrimp and Chicken Hibachi, Sushi, Clear Onion Soup, Hibachi Shrimp and Vegetables with Rice, Steak Hibachi Fried Rice
I always love everything here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Shrimp and Chicken Hibachi, California Roll, Steak and Chicken Mixed Vegetables Fried Rice Hibachi Style, Sauce, Sushi, Steak Hibachi Fried Rice, Spicy California Roll
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