We love this location!! They have really dedicated time to theming and offering tons of options from a coffee shop to quirky sausages to prepped veggies this store has all the options! The staff are always friendly and quick to make sure you have a great experience and can find everything you need! Their fresh bread is delicious and they have tons of unique sausage options that give a nice twist. My favorite part is the registers themed to streets in the local area! This place makes shopping enjoyable. From the staff to the theming it is all perfect!
Jeffrey P.
Very disconcerting interaction with manager and cashier. 06/15/2023 9:30PMPartial pay on card at card only checkout(fault to me), approached cashier to transfer cash payment to different register. Cashier proceeded to re-ring items that I had partially paid for. I stated I had already partially paid and asked if there was not a receipt printout from prior register a lá any other grocery store. This gentleman said simply 'no'. No eye contact, no care in his timbre. I was immediately disturbed by his countenance and unsure of debit card being charged. Inquired further and was asked if he minded my items being placed to the side while he informed the manager on duty(I'm here for coffee grounds and avocado, not a hulabaloo, but yes please). Loud raps on an office door and now there is a guest behind me with a quick purchase. I Let him checkout and proceeded to what seemed like plead my case to an apathetic young man and somewhat bright and capable manager on duty. Manager cleared it up instantly with an explanation of how bad terminals cancel card payments upon faulting. A little embarrassed that I was sort of a spectacle and cannot understand why the cashier couldn't explain this to me previously. Neither man had anything but clipped words at this point. Wholey embarrassed. Not very kind. I am a waiter by trade and know how to be a pain sponge for someone's misstep(approaching the wrong self checkout line). Shame on you guys? Probably.
Adriene H.
I have shopped at this location several times and never had any issues; however my visit just now was different. The employee over seeing the self check out area made me feel very uncomfortable. I was using the self check out register that was located directly in front of where the employee was standing; I paid for my items and took a bag to place under my child stroller. The employee come up behind me and point to the screen saying "you still owe $5.32" as though he was watching only me the whole time. I paid my remaining balance grab the rest of my bags and left. I forgot to grab some other items so I had to return back to the store. I picked up a lemon and sanitizing wipes and went back to the self check out register. This time the employee was behind the customer service desk but was called out by another customer using the self check out register. When he went to assist the other customer he saw me and the register I was using. After I made my purchase I went to the lottery machine to purchase a starch off card and notice I did not grab my bag. I headed back to the self check out area and the employee was standing there hold my two items out of the bag. As I was walking up to him he said "oh are these yours?" like he did not just see at the register where he picked up the items and I was not standing at the lottery machine. Again I never had any issues at this location until just now with this visit.
Gordon W.
Lots of variety great salad bar hot food bar and fresh fruit meat selection I enjoy shopping their
Loyd Sawyer
Great craft beer prices on Thursday at the bar. Had a great time there with my son celebrating his recent graduation from WF. Go Deacs!
Ben S.
This Lowe's Foods is right up Robinhood Road from a townhouse I own so I am here what seems like once a day. I make sure and go on Wednesdays for their 1/2 price sushi. I'm vegetarian so I get the veggie roll which has been running $4.99 for 12 pieces. Is it on the boring side? Sure, I would love some tempeh or tofu thrown in there. But I'll settle for fresh avocado, cucumber and carrots with wasabi, ginger & soy which comes in the package. I always spice it up with some Sriracha and /or Huy Fong Chili Garlic Sauce. My only complaint is they have started skimping on the wasabi & ginger. They've got good produce and if you'd like to have a cold beer while you shop, they have cupholders on their carts! Oh...and they are always mentoring young kids and helping some less fortunate folks learn new skills like customer service, bagging groceries, etc. See ya there!
Pete M.
This is our new favorite grocery store. It's a bit more expensive but well worth the price due to the high quality. The absolute best thing is that there is a bar where you can buy beer and wine and walk around the store with it. #nobrainer
Elizabeth Doherty
It has been amazing to work there
Jessie S.
This is my go-to Lowes Foods for wine as they have a really nice and wide selection of wines. I love the "beer" den as I can buy a glass of wine while I shop. I will tell you that it has been my experience that the folks behind the beer den counter are not very well versed in wines, selections, how long an opened bottle should last, etc. Lowes offers a 10% discount when you purchase 12 bottles. Usually, a couple of days prior to a major holiday, Lowes will have a 20% discount on 12 bottles of wine!!
Justin F.
I like the layout of Lowes, and this location in particular seems to be well stocked, with everything seeming pretty easy to find despite being a rather large supermarket. I was not impressed by the bakery items, but they've got a huge selection of beer and wine. Their draw is the sit and sip area, where you can sample a selection. Pretty unique feature for a supermarket that I've yet to do, but hey it could make for an interesting date idea!?... Speaking of which, I did notice last time I was there they held some kind of farm to table event, so it seems they do host community events! Good social opportunities at a supermarket, of all places! The store overall seems clean and tidy, and the staff are friendly and will sometimes offer to help load your car. I haven't been asked, but I'm not offended by that, either!
This store is on the expensive side and not somewhere that I do my regular shopping, but when you are seeking out deals and discounts in particular this is a good spot to stop in. They have some really good meat deals from time to time and there are very often a lot of markdowns- cheese marked half off that is near the sell by date, or buy one get one deals on baked goods. The real draw for me and what as added them to my weekly shopping trip- the bakery and grocery mark down section. Far from the bakery in the meat area (for some reason) they have two racks that are always at least half full when I stop in with baked goods marked down 50% or more. I've taken to buying my bread here for the most part- really nice quality rolls, loaves of bread and yes of course pastries, pies, sometimes cookies and cakes. In the dairy/bread aisle there is another shelf tucked into a corner where they have their grocery close outs or items nearing their sell by date and I have scored some great deals here. Everything is 50% off or better- I've gotten really expensive cereals, pastas, sauces, even some things like paper plates and napkins for a real steal. So while this isn't a store that I would recommend doing your regular grocery shopping in- it's definitely worth running in for a peek at the bargain racks!
Amy Sutphin
Food is fresh and tasty. Helpful staff.
Kelly Davis
This is one of the best grocery stores in Winston-Salem. We love Jordan and everyone in the Beer Den, Vicky in the Bakery, and Chasity over the Community Table. There are so many unique things they carry that you just can't buy in any other stores.
J D.
I love this store, but they need to realize that not everyone is tech savvy. I asked several employees how I can get this discount. Nobody knew or just didn't want to get involved. I didn't get the discount, even after going to the customer service desk. It's frustrating when it's so difficult to get the discount. Management needs to to find a way to make it easy for their aging customers. Don't discriminate. I'll give Publix a try.
Samantha T.
Horrible employees with no work ethic or customer service experience. I was just trying to buy a gift card and at one point 3 employees stood around offering no assistance to anyone and seemed to just be socializing. I asked for a manager but all I got was a sorry for the issue. There was a lane that was unmanned but light on and when I asked the 3 employees (who were in uniform) if someone is working that lane because light was on they said it doesn't look like it and offered no further assistance. I had initially asked if I could do self check out and the person standing there had no idea then someone else came over and said no you need to go to cashier, but I asked of they could just check me out since the only working cashier had a line and they said you have to get in line. Mind you, they are standing around the customer service desk with a cash register. The person that ultimately checked me out was pleasant but this experience definitely left a bad taste in my mouth and I will think twice of where I will go when I need to run in for a quick errand.
We love this location!! They have really dedicated time to theming and offering tons of options from a coffee shop to quirky sausages to prepped veggies this store has all the options! The staff are always friendly and quick to make sure you have a great experience and can find everything you need! Their fresh bread is delicious and they have tons of unique sausage options that give a nice twist. My favorite part is the registers themed to streets in the local area! This place makes shopping enjoyable. From the staff to the theming it is all perfect!
Very disconcerting interaction with manager and cashier. 06/15/2023 9:30PMPartial pay on card at card only checkout(fault to me), approached cashier to transfer cash payment to different register. Cashier proceeded to re-ring items that I had partially paid for. I stated I had already partially paid and asked if there was not a receipt printout from prior register a lá any other grocery store. This gentleman said simply 'no'. No eye contact, no care in his timbre. I was immediately disturbed by his countenance and unsure of debit card being charged. Inquired further and was asked if he minded my items being placed to the side while he informed the manager on duty(I'm here for coffee grounds and avocado, not a hulabaloo, but yes please). Loud raps on an office door and now there is a guest behind me with a quick purchase. I Let him checkout and proceeded to what seemed like plead my case to an apathetic young man and somewhat bright and capable manager on duty. Manager cleared it up instantly with an explanation of how bad terminals cancel card payments upon faulting. A little embarrassed that I was sort of a spectacle and cannot understand why the cashier couldn't explain this to me previously. Neither man had anything but clipped words at this point. Wholey embarrassed. Not very kind. I am a waiter by trade and know how to be a pain sponge for someone's misstep(approaching the wrong self checkout line). Shame on you guys? Probably.
I have shopped at this location several times and never had any issues; however my visit just now was different. The employee over seeing the self check out area made me feel very uncomfortable. I was using the self check out register that was located directly in front of where the employee was standing; I paid for my items and took a bag to place under my child stroller. The employee come up behind me and point to the screen saying "you still owe $5.32" as though he was watching only me the whole time. I paid my remaining balance grab the rest of my bags and left. I forgot to grab some other items so I had to return back to the store. I picked up a lemon and sanitizing wipes and went back to the self check out register. This time the employee was behind the customer service desk but was called out by another customer using the self check out register. When he went to assist the other customer he saw me and the register I was using. After I made my purchase I went to the lottery machine to purchase a starch off card and notice I did not grab my bag. I headed back to the self check out area and the employee was standing there hold my two items out of the bag. As I was walking up to him he said "oh are these yours?" like he did not just see at the register where he picked up the items and I was not standing at the lottery machine. Again I never had any issues at this location until just now with this visit.
Lots of variety great salad bar hot food bar and fresh fruit meat selection I enjoy shopping their
Great craft beer prices on Thursday at the bar. Had a great time there with my son celebrating his recent graduation from WF. Go Deacs!
This Lowe's Foods is right up Robinhood Road from a townhouse I own so I am here what seems like once a day. I make sure and go on Wednesdays for their 1/2 price sushi. I'm vegetarian so I get the veggie roll which has been running $4.99 for 12 pieces. Is it on the boring side? Sure, I would love some tempeh or tofu thrown in there. But I'll settle for fresh avocado, cucumber and carrots with wasabi, ginger & soy which comes in the package. I always spice it up with some Sriracha and /or Huy Fong Chili Garlic Sauce. My only complaint is they have started skimping on the wasabi & ginger. They've got good produce and if you'd like to have a cold beer while you shop, they have cupholders on their carts! Oh...and they are always mentoring young kids and helping some less fortunate folks learn new skills like customer service, bagging groceries, etc. See ya there!
This is our new favorite grocery store. It's a bit more expensive but well worth the price due to the high quality. The absolute best thing is that there is a bar where you can buy beer and wine and walk around the store with it. #nobrainer
It has been amazing to work there
This is my go-to Lowes Foods for wine as they have a really nice and wide selection of wines. I love the "beer" den as I can buy a glass of wine while I shop. I will tell you that it has been my experience that the folks behind the beer den counter are not very well versed in wines, selections, how long an opened bottle should last, etc. Lowes offers a 10% discount when you purchase 12 bottles. Usually, a couple of days prior to a major holiday, Lowes will have a 20% discount on 12 bottles of wine!!
I like the layout of Lowes, and this location in particular seems to be well stocked, with everything seeming pretty easy to find despite being a rather large supermarket. I was not impressed by the bakery items, but they've got a huge selection of beer and wine. Their draw is the sit and sip area, where you can sample a selection. Pretty unique feature for a supermarket that I've yet to do, but hey it could make for an interesting date idea!?... Speaking of which, I did notice last time I was there they held some kind of farm to table event, so it seems they do host community events! Good social opportunities at a supermarket, of all places! The store overall seems clean and tidy, and the staff are friendly and will sometimes offer to help load your car. I haven't been asked, but I'm not offended by that, either!
Restaurantji Recommends
This store is on the expensive side and not somewhere that I do my regular shopping, but when you are seeking out deals and discounts in particular this is a good spot to stop in. They have some really good meat deals from time to time and there are very often a lot of markdowns- cheese marked half off that is near the sell by date, or buy one get one deals on baked goods. The real draw for me and what as added them to my weekly shopping trip- the bakery and grocery mark down section. Far from the bakery in the meat area (for some reason) they have two racks that are always at least half full when I stop in with baked goods marked down 50% or more. I've taken to buying my bread here for the most part- really nice quality rolls, loaves of bread and yes of course pastries, pies, sometimes cookies and cakes. In the dairy/bread aisle there is another shelf tucked into a corner where they have their grocery close outs or items nearing their sell by date and I have scored some great deals here. Everything is 50% off or better- I've gotten really expensive cereals, pastas, sauces, even some things like paper plates and napkins for a real steal. So while this isn't a store that I would recommend doing your regular grocery shopping in- it's definitely worth running in for a peek at the bargain racks!
Food is fresh and tasty. Helpful staff.
This is one of the best grocery stores in Winston-Salem. We love Jordan and everyone in the Beer Den, Vicky in the Bakery, and Chasity over the Community Table. There are so many unique things they carry that you just can't buy in any other stores.
I love this store, but they need to realize that not everyone is tech savvy. I asked several employees how I can get this discount. Nobody knew or just didn't want to get involved. I didn't get the discount, even after going to the customer service desk. It's frustrating when it's so difficult to get the discount. Management needs to to find a way to make it easy for their aging customers. Don't discriminate. I'll give Publix a try.
Horrible employees with no work ethic or customer service experience. I was just trying to buy a gift card and at one point 3 employees stood around offering no assistance to anyone and seemed to just be socializing. I asked for a manager but all I got was a sorry for the issue. There was a lane that was unmanned but light on and when I asked the 3 employees (who were in uniform) if someone is working that lane because light was on they said it doesn't look like it and offered no further assistance. I had initially asked if I could do self check out and the person standing there had no idea then someone else came over and said no you need to go to cashier, but I asked of they could just check me out since the only working cashier had a line and they said you have to get in line. Mind you, they are standing around the customer service desk with a cash register. The person that ultimately checked me out was pleasant but this experience definitely left a bad taste in my mouth and I will think twice of where I will go when I need to run in for a quick errand.