Smiling Moose
TEMPORARILY CLOSED$$ •
1005 Main St Suite A, Watford City
(701) 444-3354
About Smiling Moose
Smiling Moose Reviews
all new staff! if you had a bad experience come give it another try!
Went to the Watford City ND Smiling Moose and had a horrible experience. Walked in 20 minutes before closing and waited better than 5 minutes to make our order in an empty deli. Was asked if we were eating in or take out. We were going to dine in. The guy taking our order was decidedly unwelcoming and tried to make it seem they were doing us a favor. So we order and wait another 10 minutes for a chicken sandwich, a salad and 2 bowls of soup. While waiting in a booth one of their...read full review
Horrible customer service. Ordered a burger that was delivered to me at my work... burger missing ingredients. all American without the dog. Called the manager and she said she would replace the burger. I came in an hour later to redeem my burger. Bought a drink and sat down.
Manager comes out to tell me that she would only replace my burger if I brought the incorrectly made sandwich with me?
She did offer a voucher worth less than the cost of the burger though......read full review
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Smiling Moose is a popular spot for lunch or dinner, offering a variety of sandwiches, soups, and Mac n cheese. The tomato basil soup has a spicy kick, and there are good vegetarian options. The restaurant has a big parking lot, is wheelchair accessible, and offers options for fussy kids. Customers praise the friendly and attentive service, with staff being helpful and pleasant. The atmosphere is casual and relaxed, making it easy to have a conversation without too much noise. Many enjoy the sandwiches, especially the Reuben and Steakhouse Mo, which are considered some of the best in town. Prices are reasonable, similar to other local sandwich shops. The staff is accommodating, and the restaurant is suitable for families, with high-quality ingredients and a welcoming environment.