“Ordered thru Door Dash. Asked for the pad Thai to be mild spice & the shrimp salad to be medium spice. My daughter’s Pad Thai was so spicy even I couldn’t even eat it while mine had zero spice. I called to complain & heard the cook say I was wrong. An argument continued since he was calling me a liar. Her resolution was 1. Come & get a new dish (they didn’t offer to have for Door Dash to deliver for free) or 2. call Door Dash to get the money back from them. No apologies at all. Really poor service & plus telling me I was lying.“
“Ordered thru Door Dash. Asked for the pad Thai to be mild spice & the shrimp salad to be medium spice. My daughter’s Pad Thai was so spicy even I couldn’t even eat it while mine had zero spice. I called to complain & heard the cook say I was wrong. An argument continued since he was calling me a liar. Her resolution was 1. Come & get a new dish (they didn’t offer to have for Door Dash to deliver for free) or 2. call Door Dash to get the money back from them. No apologies at all. Really poor service & plus telling me I was lying.“