Dairy Queen Grill & Chill

802 S Dewey St, North Platte
(308) 532-8360

Recent Reviews

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Maye

Dairy Queen Grill & Chill is a great spot for both delicious food and iconic treats. The menu offers a perfect mix of classic grill items and sweet favorites, all prepared fresh and served hot.

The burgers, fries, and chicken are consistently tasty, and the Blizzards and ice cream treats are always a highlight—creamy, generous, and made just the way you order them.
The staff is friendly, efficient, and welcoming, making the experience quick and enjoyable. The restaurant is clean and comfortable, whether you’re dining in or grabbing food to go.

Atmosphere: 5

Food: 5

Service: 4

Cheyenne Spike

We went through drive thru and the food was good and it was decently fast but our order taker was so rude and impatient, didn't even try to act polite and didn't even say you're welcome or anything.

Atmosphere: 5

Food: 5

Service: 2

Sarah Roney

Why is lobby no longer available. Some people enjoy going out and being able to eat hot food. Not delivery or drive thru. This is awful on DQ to not allow to dine in!!!! Very very disappointed. This was my favorite place to eat. It's a shame really

Atmosphere: 1

Food: 5

Service: 1

Kristopher

Lobby is closed so employees can have breaks even though enough staff was there to handle the inside order. This location has been a continuous let down for a year now. Best bet is to go any where else for service.

Service: 1

David Jacobs

Friendly staff very nice and kept clean inside the staff did a great job getting everything done. I would definitely go back again

Warren Caudle

We stopped in for dinner and blizzards on OCT 8, 2025. We were told that the lobby was closed. I inquired why (we had driven all day to get to our hotel that day and wanted to eat) and was very rudely told it was none of my business why. I have been stopping here once or twice a year for 25+ years now. Ridiculous attitude.

Atmosphere: 1

Food: 1

Service: 1

Isaiah Hidalgo

Holy L it took 2 hours for everything 🤦‍♂️ took way to long and got most of it wrong L

Atmosphere: 1

Food: 1

Service: 1

Alissa Plentychief (Sissy)

Always great

Atmosphere: 5

Food: 5

Service: 5

Jim Young

Service & food was excellent.

Atmosphere: 5

Food: 5

Service: 5

Makayla Kelsey

Had to wait for so long just for chicken strips and a chicken sandwhich

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Chicken Strips

The Gribnits

Rolled up to the drive-thru 30 minutes before closing—huge rookie error! Ordered a burger, only to hear the kitchen was already scrubbed down and tucked in for the night, but they’d grudgingly fire up the grill like they were granting us a royal decree from The Dairy Queen herself. At the window, the staff dodged eye contact like we were Medusa’s cousins, irritated and aloof, acting like we’d crashed their sacred fry-fortress. Their behavior was so petulant we tossed the food—cold, soggy fries and all—afraid they might've added an “extra ingredient.” Didn’t trust it, didn’t eat it. Second time this happened here—fool me twice, shame on me!

Service: 1

Josh Wakefield

Service was so slow we waited for 15 at the drive thur window to get our food

Atmosphere: 2

Food: 4

Service: 2

Eric Schoenfelder

We were refused service in the drive through because we didn't drive through their parking lot correctly. Apparently due to one arrow coming off the backstreet it is suppose to be obvious we were supposed to driver around the entire building to get in line. Due to a power tripping burger flipper on a smoke break they lost a sale.

Nicole Barnum

Don’t go through the drive thru around 8:30 pm on a Sunday night. The girl at the window acted like she didn’t want to be there and that you coming there is an inconvenience to her. Our food was $34, got home to eat it and it’s cold. I guess our blizzards are the only thing we can eat tonight. You suck Diary Queen and if you don’t like working there, then quit.

Atmosphere: 1

Food: 1

Service: 1

Brandon Odle

Ordered online and they had their dining room closed so the staff could get breaks (I work fast food myself and we just send those who need them on breaks just fine without closing). I went through the drive-thru. It took 15 minutes for me to finally get my mobile order. In that time I probably could've just placed my order at the restaurant and got it faster. Taking that long defeats the entire point of placing a mobile order in the first place. All I got was 1 Blizzard. Nothing complicated.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Fries, Double Cheeseburger Combo, Hamburger, Small Sundae

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