Literally so slow.. Shouldn’t take this long when there’s not even a line?
Ann Fryda
Only waited a few minutes for someone to take our order (which was good to give us time to look at the menu). Charlie was very pleasant and attentive and was efficient and getting our order. Nini (sp?) the manager was also very attentive and engaged ensuring all customers were being taken care of in a timely manner. The food was hot and delicious (we ordered the chicken tenders basket). Charlie even asked if we wanted our ice cream later, which we did! Fabulous service which I don't usually experience at this DQ so I was pleasantly surprised and appreciate those working there today.
Atmosphere: 5
Food: 5
Service: 5
Seth Koch
Service was great, even got a free item because of a menu change. Solid W. But then I was served my ice cream and parked for my burger... ice cream melted in the car because of the 15min wait after i had sat at the window for a few min... and then the burger was barley warm and old fries.. what was I waiting on?...
Atmosphere: 4
Food: 2
Service: 5
Jaime Foster
Cursing loudly in front of customers (including children) my father is 80 and felt uncomfortable. He even spoke to a young kid about it behind the counter and the kid working told my father he was “over reacting”. No adults in sight it seemed to only be young kids “working” more like dicking around behind the counter, cursing, messing around, being rude, and making customers feel uncomfortable. This is not the first time this has occurred at this location and without proper adult management it will continue to happen. Do better.
Atmosphere: 1
Food: 3
Service: 1
DJ REVO
Really slow people for a fast food restaurant. 30 minutes wait for a cone!
Atmosphere: 2
Food: 3
Service: 1
Devin Draper
We had to get refunds. Our food was wrong, the staff were arguing with each other regarding how to make food, their soda machine was empty and it took 20+ minutes to get that working only to see that our food was incorrect and inedible. There were only 3 customers already eating and we were trying to get food. One of the worst restaurant experiences we've ever had.
Atmosphere: 1
Food: 1
Service: 1
Karen Eckstrom
I ordered a birthday cake and called to check my order. The manager was very polite and made sure my order was ready and perfect. I picked it up and it was the best cake we have ordered. The cashier who waited on me was very nice. It was a great experience. They even had vegan options for the Dilly bars.
Atmosphere: 5
Food: 5
Service: 5
Jason Johnson
Used to have the best chicken strips. Still not bad but legit a quarter of the size they used to be
Customer service was very rude! I walked into the store and there was one other person in line waiting but he was a door dash. They gave him the order and then went into the back to do something else. There were a lot of workers and not one of them acknowledged me. Then two other door dashers walked in & one cut in front of me which I let go because I didn’t want to cause a scene and the manager acknowledged him & went to make the order. Gave him is order and then went back to doing other orders again not acknowledging me. I waited over 20 minutes and no one took my order so I just decided to leave. Very disappointed with the customer service especially from the manager. I do not recommend this DQ at all.
Atmosphere: 1
Service: 1
Christina Palmer
I Came to get food for my kids and the young guy at the register was rude and kept asking me to repeat my order it was very frustrating cause I only order two seven dollar meals with two mini blizzards and a sundae he probably couldn’t hear me because he was on his phone and the manager was right there and didn’t say anything very unprofessional
Service: 1
Ava Sera
Really good
Atmosphere: 5
Food: 5
Service: 5
Ramona Hernandez
Worst lunch ever! Ordered Door Dash. I live one block away with no transportation. Malt was milk. Fish was not fully cooked and neither were the cheese curds. No time to write more. Have to go hurl.
Literally so slow.. Shouldn’t take this long when there’s not even a line?
Only waited a few minutes for someone to take our order (which was good to give us time to look at the menu). Charlie was very pleasant and attentive and was efficient and getting our order. Nini (sp?) the manager was also very attentive and engaged ensuring all customers were being taken care of in a timely manner. The food was hot and delicious (we ordered the chicken tenders basket). Charlie even asked if we wanted our ice cream later, which we did! Fabulous service which I don't usually experience at this DQ so I was pleasantly surprised and appreciate those working there today.
Atmosphere: 5
Food: 5
Service: 5
Service was great, even got a free item because of a menu change. Solid W. But then I was served my ice cream and parked for my burger... ice cream melted in the car because of the 15min wait after i had sat at the window for a few min... and then the burger was barley warm and old fries.. what was I waiting on?...
Atmosphere: 4
Food: 2
Service: 5
Cursing loudly in front of customers (including children) my father is 80 and felt uncomfortable. He even spoke to a young kid about it behind the counter and the kid working told my father he was “over reacting”. No adults in sight it seemed to only be young kids “working” more like dicking around behind the counter, cursing, messing around, being rude, and making customers feel uncomfortable. This is not the first time this has occurred at this location and without proper adult management it will continue to happen. Do better.
Atmosphere: 1
Food: 3
Service: 1
Really slow people for a fast food restaurant. 30 minutes wait for a cone!
Atmosphere: 2
Food: 3
Service: 1
We had to get refunds. Our food was wrong, the staff were arguing with each other regarding how to make food, their soda machine was empty and it took 20+ minutes to get that working only to see that our food was incorrect and inedible. There were only 3 customers already eating and we were trying to get food. One of the worst restaurant experiences we've ever had.
Atmosphere: 1
Food: 1
Service: 1
I ordered a birthday cake and called to check my order. The manager was very polite and made sure my order was ready and perfect. I picked it up and it was the best cake we have ordered. The cashier who waited on me was very nice. It was a great experience. They even had vegan options for the Dilly bars.
Atmosphere: 5
Food: 5
Service: 5
Used to have the best chicken strips. Still not bad but legit a quarter of the size they used to be
Atmosphere: 2
Food: 2
Service: 4
Fast and friendly service ! Food was delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Great ice cream!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Customer service was very rude! I walked into the store and there was one other person in line waiting but he was a door dash. They gave him the order and then went into the back to do something else. There were a lot of workers and not one of them acknowledged me. Then two other door dashers walked in & one cut in front of me which I let go because I didn’t want to cause a scene and the manager acknowledged him & went to make the order. Gave him is order and then went back to doing other orders again not acknowledging me. I waited over 20 minutes and no one took my order so I just decided to leave. Very disappointed with the customer service especially from the manager. I do not recommend this DQ at all.
Atmosphere: 1
Service: 1
I Came to get food for my kids and the young guy at the register was rude and kept asking me to repeat my order it was very frustrating cause I only order two seven dollar meals with two mini blizzards and a sundae he probably couldn’t hear me because he was on his phone and the manager was right there and didn’t say anything very unprofessional
Service: 1
Really good
Atmosphere: 5
Food: 5
Service: 5
Worst lunch ever! Ordered Door Dash. I live one block away with no transportation. Malt was milk. Fish was not fully cooked and neither were the cheese curds. No time to write more. Have to go hurl.
Food: 1
Sunday bite to eate after church
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Strips, Cheeseburger
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