I came in to get a twist cone with crunchy peanuts on a beautiful evening. I thought what a nice late afternoon treat while we can sit outside to enjoy the weather. The register person did not ring up my order correctly. My total was $3.07–I gave him a five and .07 cents. He gave me the .07 back and then change even though I told him oh I don’t like having a bunch of change let me get you the .07. I had my service dog with me as well who had her vest on. The older blonde with her hair in a pony tail and half bun appeared to not be pleased with my service dog being with me and rolled her eyes at me when it was our turn to order. Appears staff do not know/understand ADA law. If they weren’t sure my service dog was a service dog, they could have asked me the two allowable question, instead of being annoyed my service animal was with me b/c I have a disability. I was not impressed. Lots of people working and lots of standing around. We ate outside on such a beautiful night. Poor poor service. Most likely will not return. Do better.
Atmosphere: 1
Food: 1
Rich Mai
Food sat in the warmer for a few minutes before being bagged and handed to you.
Atmosphere: 5
Food: 4
Service: 2
Jennie Maier
The lady at the drive thu was one of the rudest people I've ever met. She's really putting Dairy Queen in a bad light.
Service: 1
Chris Christiansen
The lady at the register lied about the availability of the menu items, specifically a blizzard that I've had multiple times at that location. When I questioned her about it, she doubled down and said the ingredients weren't available. When I mentioned I've had it multiple times, she told me it was a different location. It wasn't, and I told her that. It didn't matter, she wasn't making it. Apparently, some menu items are unavailable if they require too much effort
Chad Brocker
Food prices look good on menu, but our burgers were tiny and not very good. Our fries tasted oily.
Atmosphere: 3
Food: 2
Service: 5
Chad H
Went here for a couple of medium chocolate chip Cookie dough blizzards, they were mixed like 2 inches deep. If I wanted a cup of vanilla ice cream with cookie dough on top, I'd just go to Walmart and make it myself and have 5X as much for the same cost. Very disappointed.
Atmosphere: 3
Food: 1
Service: 1
Der Merkley
Definitely not like it use to be. Not very clean. Ordered a milk shake and not a typical lid. What happened to employees caring and prices are crazy. Mini blizzard, med blizzard, med milk shake was almost $17
Atmosphere: 3
Food: 4
Service: 4
1 John 5:13
The service was fast and the staff was friendly. I love their ice cream.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge
Trinity Sossong
My order was sadly messed up, which is alright, stuff happens. Though, Amber did an amazing job with customer service and was very friendly and quick to fix that mistake! Thank you Amber. ?❤️
Atmosphere: 5
Food: 4
Service: 5
Mariah Vasilijević
I ordered a blizzard with extra pie pieces; but they were out of the pie pieces completely. My husband got a banana split, and they dropped 1/2 of the banana at the window and had to give me a whole banana. I ordered chicken strips with onions rings and didn't get the onion rings. My husband ordered a burger meal, and they forgot his fries. (This is all from the same trip) If I didn't stop in the parking lot to check my bag, I would have had to drive 4 miles to get the rest of my order.
They have messed up my order every single time I’ve been here. And then when I go inside to fix it, it takes 20-30 min just for them to talk to me.
Atmosphere: 1
Food: 5
Service: 1
Frances Shelton
A favorite for weekend visits. Our 10 y/ o loves the Choco-Strawberry Concrete.
Atmosphere: 5
Food: 5
Service: 5
Lynn Smith
They were very understaffed but did a really good job. When I handed the staff person my credit card at the drive through, we managed to drop it. Since I couldn't see it from my car, she offered to come out and get it for me. I thought this was very kind and extremely good service.
Atmosphere: 3
Food: 5
Service: 5
RaNDOM PeRSOn
Really bad experience, they put too much vanilla in everything and instead of having the ketchup and mustard pouches by the soda fountain they keep to themselves and you have to ask to get some, and they only give 2 pouches and when you ask for more they get sort of mad and give you like 3 pouches. Worst experience at DQ. is last experience
Atmosphere: 1
Food: 1
Service: 1
Robyn S.
worst experience i've ever had at a dairy queen. Went for twist cones, out of chocolate ice cream, so I ordered a hot fudge sundae and the fudge must of been scraped at the bottom of the pot cause it was hard and not edible. Also the lady at the drive thru was very rude.
I came in to get a twist cone with crunchy peanuts on a beautiful evening. I thought what a nice late afternoon treat while we can sit outside to enjoy the weather. The register person did not ring up my order correctly. My total was $3.07–I gave him a five and .07 cents. He gave me the .07 back and then change even though I told him oh I don’t like having a bunch of change let me get you the .07. I had my service dog with me as well who had her vest on. The older blonde with her hair in a pony tail and half bun appeared to not be pleased with my service dog being with me and rolled her eyes at me when it was our turn to order. Appears staff do not know/understand ADA law. If they weren’t sure my service dog was a service dog, they could have asked me the two allowable question, instead of being annoyed my service animal was with me b/c I have a disability. I was not impressed. Lots of people working and lots of standing around. We ate outside on such a beautiful night. Poor poor service. Most likely will not return. Do better.
Atmosphere: 1
Food: 1
Food sat in the warmer for a few minutes before being bagged and handed to you.
Atmosphere: 5
Food: 4
Service: 2
The lady at the drive thu was one of the rudest people I've ever met. She's really putting Dairy Queen in a bad light.
Service: 1
The lady at the register lied about the availability of the menu items, specifically a blizzard that I've had multiple times at that location. When I questioned her about it, she doubled down and said the ingredients weren't available. When I mentioned I've had it multiple times, she told me it was a different location. It wasn't, and I told her that. It didn't matter, she wasn't making it. Apparently, some menu items are unavailable if they require too much effort
Food prices look good on menu, but our burgers were tiny and not very good. Our fries tasted oily.
Atmosphere: 3
Food: 2
Service: 5
Went here for a couple of medium chocolate chip Cookie dough blizzards, they were mixed like 2 inches deep. If I wanted a cup of vanilla ice cream with cookie dough on top, I'd just go to Walmart and make it myself and have 5X as much for the same cost. Very disappointed.
Atmosphere: 3
Food: 1
Service: 1
Definitely not like it use to be. Not very clean. Ordered a milk shake and not a typical lid. What happened to employees caring and prices are crazy. Mini blizzard, med blizzard, med milk shake was almost $17
Atmosphere: 3
Food: 4
Service: 4
The service was fast and the staff was friendly. I love their ice cream.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge
My order was sadly messed up, which is alright, stuff happens. Though, Amber did an amazing job with customer service and was very friendly and quick to fix that mistake! Thank you Amber. ?❤️
Atmosphere: 5
Food: 4
Service: 5
I ordered a blizzard with extra pie pieces; but they were out of the pie pieces completely. My husband got a banana split, and they dropped 1/2 of the banana at the window and had to give me a whole banana. I ordered chicken strips with onions rings and didn't get the onion rings. My husband ordered a burger meal, and they forgot his fries. (This is all from the same trip) If I didn't stop in the parking lot to check my bag, I would have had to drive 4 miles to get the rest of my order.
Atmosphere: 2
Food: 2
Service: 3
Restaurantji Recommends
They have messed up my order every single time I’ve been here. And then when I go inside to fix it, it takes 20-30 min just for them to talk to me.
Atmosphere: 1
Food: 5
Service: 1
A favorite for weekend visits. Our 10 y/ o loves the Choco-Strawberry Concrete.
Atmosphere: 5
Food: 5
Service: 5
They were very understaffed but did a really good job. When I handed the staff person my credit card at the drive through, we managed to drop it. Since I couldn't see it from my car, she offered to come out and get it for me. I thought this was very kind and extremely good service.
Atmosphere: 3
Food: 5
Service: 5
Really bad experience, they put too much vanilla in everything and instead of having the ketchup and mustard pouches by the soda fountain they keep to themselves and you have to ask to get some, and they only give 2 pouches and when you ask for more they get sort of mad and give you like 3 pouches. Worst experience at DQ. is last experience
Atmosphere: 1
Food: 1
Service: 1
worst experience i've ever had at a dairy queen. Went for twist cones, out of chocolate ice cream, so I ordered a hot fudge sundae and the fudge must of been scraped at the bottom of the pot cause it was hard and not edible. Also the lady at the drive thru was very rude.