They’re always scrambling pulling people forward. Order is always completely wrong or just wrong in any small way.
Atmosphere: 1
Food: 1
Service: 1
James Mccarthy
I haven’t had a food quality issue here. But closing the lobby an hour early while I’m walking up to the door is pretty shady. I guess the parking lot will always be empty. Sad day
Atmosphere: 1
Service: 1
Matt McDaniel
Order was wrong, received wrong sides, wrong pieces of chicken. They did get the chicken tenders right
Atmosphere: 3
Food: 3
Service: 2
M C
This was the most disappointing experience I’ve ever had at KFC. The food was terrible and soggy the African American was hitting on my 12 year old daughter through the drive through and the Caucasian gal did nothing. The vile sick behavior is unacceptable in a workplace. Spending $70 here for foul individuals to sexually harass my daughter along with soggy food is Intolerable.
Atmosphere: 1
Food: 1
Service: 1
Senpai Sweg
I ordered the 20 wings for $20 promotion through the KFC app. After paying, my DoorDasher calls me to say the store has no wings at all. There was no option in the app to cancel, so DoorDash tells me to call KFC. KFC points the finger back at DoorDash. Meanwhile, I tried calling the store THREE times and nobody ever answered.
So, I paid for food that didn’t even exist, got the runaround from both companies, and wasted my time. Absolutely unacceptable. If you can’t honor your own promotions, at least answer the phone and help customers fix the problem.
Save yourself the headache and go literally anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Erin Zimmerman
Waited 15+ minutes at 6pm for 8 piece chicken meal. This has to be the worst KFC in Omaha..if it's not a wait then they are out of something always!! Millard deserves better.
Atmosphere: 2
Food: 4
Service: 1
Bob Duhan
Ordered chicken pot pies. None. And told maybe 1 hour wait. Said I should call a few hours before. Than asked for original chicken instead. Told all they has was extra crispy. 15 minute wait. The q street Millard kfc is absolutely the worst I been to .
Atmosphere: 1
Food: 1
Service: 1
Chris Reusch
The food was terrible. The chicken was dry and didn’t taste like normal KFC. My mashed potatoes didn’t have any gravy. I will not come back to that KFC again!
Atmosphere: 1
Food: 1
Service: 2
Sandy Gordon
I went the day before and they were out of chicken. They said one of the fryers was out and that DoorDash had completely wiped them out of all their food. All they had were tenders I went the next day as I had been craving KFC All they had was extra crispy so sure I had to wait about five minutes I asked for them to make sure that there were biscuits as the last time my husband and I had come by they didn’t give us biscuits, but they did give us the butter and honey. She assured me that there were biscuits. Well, I got a biscuit but no butter, honey. I will say for certain that he’ll be a very, very long time before I have KFC again specifically from this location
Food: 2
Service: 1
P R
Too much waiting time, terrible service, they should hire more people!
Amazing place great manager clean store and the food was great
Atmosphere: 5
Food: 5
Service: 5
CH
Fake mashpotaoes now famous bowls are horrible
Atmosphere: 3
Food: 1
Service: 5
Jerry Mattea
Tenders and 2 piece dark meat dry. Biscuits hard as a rock. Pot pie was very good.
Atmosphere: 4
Food: 2
Service: 5
Myron DK
The on line app was horrible. It allowed me to check the box for the free 8 piece tenders but never added it to my order. Thank heavens for Jennifer the store manager she truly saved the birthday party - She was amazing.
Atmosphere: 5
Food: 5
Service: 5
Danyelle Kaye “Dani” Dominguez-Trautman-Hallgren
I love this KFC, they are friendly and have wonderful service! They have amazing food and always get your order correct! I would recommend them to anyone!
They’re always scrambling pulling people forward. Order is always completely wrong or just wrong in any small way.
Atmosphere: 1
Food: 1
Service: 1
I haven’t had a food quality issue here. But closing the lobby an hour early while I’m walking up to the door is pretty shady. I guess the parking lot will always be empty. Sad day
Atmosphere: 1
Service: 1
Order was wrong, received wrong sides, wrong pieces of chicken. They did get the chicken tenders right
Atmosphere: 3
Food: 3
Service: 2
This was the most disappointing experience I’ve ever had at KFC. The food was terrible and soggy the African American was hitting on my 12 year old daughter through the drive through and the Caucasian gal did nothing. The vile sick behavior is unacceptable in a workplace. Spending $70 here for foul individuals to sexually harass my daughter along with soggy food is Intolerable.
Atmosphere: 1
Food: 1
Service: 1
I ordered the 20 wings for $20 promotion through the KFC app. After paying, my DoorDasher calls me to say the store has no wings at all. There was no option in the app to cancel, so DoorDash tells me to call KFC. KFC points the finger back at DoorDash. Meanwhile, I tried calling the store THREE times and nobody ever answered.
So, I paid for food that didn’t even exist, got the runaround from both companies, and wasted my time. Absolutely unacceptable. If you can’t honor your own promotions, at least answer the phone and help customers fix the problem.
Save yourself the headache and go literally anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Waited 15+ minutes at 6pm for 8 piece chicken meal. This has to be the worst KFC in Omaha..if it's not a wait then they are out of something always!! Millard deserves better.
Atmosphere: 2
Food: 4
Service: 1
Ordered chicken pot pies. None. And told maybe 1 hour wait. Said I should call a few hours before. Than asked for original chicken instead. Told all they has was extra crispy. 15 minute wait. The q street Millard kfc is absolutely the worst I been to .
Atmosphere: 1
Food: 1
Service: 1
The food was terrible. The chicken was dry and didn’t taste like normal KFC. My mashed potatoes didn’t have any gravy. I will not come back to that KFC again!
Atmosphere: 1
Food: 1
Service: 2
I went the day before and they were out of chicken. They said one of the fryers was out and that DoorDash had completely wiped them out of all their food. All they had were tenders
I went the next day as I had been craving KFC
All they had was extra crispy so sure
I had to wait about five minutes
I asked for them to make sure that there were biscuits as the last time my husband and I had come by they didn’t give us biscuits, but they did give us the butter and honey. She assured me that there were biscuits. Well, I got a biscuit but no butter, honey.
I will say for certain that he’ll be a very, very long time before I have KFC again specifically from this location
Food: 2
Service: 1
Too much waiting time, terrible service, they should hire more people!
Service: 1
Restaurantji Recommends
Amazing place great manager clean store and the food was great
Atmosphere: 5
Food: 5
Service: 5
Fake mashpotaoes now
famous bowls are horrible
Atmosphere: 3
Food: 1
Service: 5
Tenders and 2 piece dark meat dry. Biscuits hard as a rock. Pot pie was very good.
Atmosphere: 4
Food: 2
Service: 5
The on line app was horrible. It allowed me to check the box for the free 8 piece tenders but never added it to my order. Thank heavens for Jennifer the store manager she truly saved the birthday party - She was amazing.
Atmosphere: 5
Food: 5
Service: 5
I love this KFC, they are friendly and have wonderful service! They have amazing food and always get your order correct! I would recommend them to anyone!
Atmosphere: 5
Food: 5
Service: 5
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