McDonald's

13708 Q St, Omaha
(402) 896-0400

Recent Reviews

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Ivy Alexander

National campaign, buy one McRib, get one for $1. Not only is it advertised in commercials, but on billboards and at local restaurants. So why is it that it doesn't pull in the app or kiosk and employees are oblivious to it despite an actual printout taped to the cash register? I literally had three employees including one who claimed to be a manager tell me that deal doesn't exist. The "manager" then said that's only if I order a combo meal. So irritated, I left. Second customer service issue with McDonald's in 6 weeks. Never again. Better food at better prices (not to mention service) can be found at any local pub/bar

Service: 1

Dorina Mahler

My kids love McDonald's! I look forward to their soft serve cones!

Atmosphere: 5

Food: 5

Service: 5

johnny davis

This McDonald's sucks might be the worst McDonald's I've ever been to couldn't get help from anybody and the manager the most difficult person I've ever went with dealt with what a jerk

Atmosphere: 1

Food: 1

Service: 1

S gmail

This "all digital" system inside the restaurant is a circus act. Try paying with cash, I dare you. 🤦‍♀️

Atmosphere: 1

Food: 2

Service: 1

Annika Lewis

Netta is so friendly and helpful every time I bring my kids here for breakfast! She makes this McDonald's feel like a sit-down restaurant rather than a fast food place.

Atmosphere: 5

Food: 5

Service: 5

Susan Nee

I eat at McDonald's most mornings. I have been trying to get McDonald's to fix their app for almost a year so I can order a Bacon, egg, & cheese bagel sub Canadian Bacon. I have found a way around the issue but I have to pay more for my sandwich. I find it worth it because ordering it is usually a hassle and is wrong some of the time. The wonderful woman at the window handed me my bag, frowned, and said, "Are you not able to sub Canadian Bacon in the app? You were way overcharged ordering it that way " I smiled and said. "Thank you for noticing." She promised she would bring it up with her management. She had no idea that she made my day just recognizing the issue because everyone else (including McDonald's corporate) has ignored my issue. (I filled out a survey every day for two months) So they made it that you can only fill out 5 surveys. LOL! Thank you for brightening one morning.

Atmosphere: 5

Food: 5

Service: 5

Judith Wood

They didn't get our order right 3 times in the whole process. When we did get it. It was incomplete and it took 2 trips to our car and they still didn't get it right!!!

Atmosphere: 2

Service: 2

Kira Silvers

I visit this location the most because of the staff. I appreciate the staff. Netta is my absolute favorite staff person there.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: World Famous Fries, Big Mac

Michelle Bammer

Haven't been in for 15 years. It will be a few more years till I go again.

Parking: Tight spaces close. Parked back row. Lots of space in front for food to be brought to you

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: World Famous Fries, Big Mac

Stan Hampton

I don’t understand why I use the mobile app if I have to get pull down and wait. It’s quicker to just go inside.

Atmosphere: 1

Food: 1

Service: 1

Christy Baker

Check your cameras 1040pm. What is everyone doing because it's taking 10-15 minutes PER order

Jacob Heinzman

Fast service. Quick to order as well from app.

Parking: Designated spots for pickup and regular parking.

Wheelchair accessibility: Up front.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Clearly That's a Chicken Mcnugget, World Famous Fries

Bruce Hagy

Great Service today!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Filet-O-Fish

4 Seasons BBQ

I don't know much about McDonald's. I won't go there.

Atmosphere: 2

Food: 1

Service: 2

Monica “Moni” López

Every single time, my food is fresh and warm whenever i stop by here. Never have to wait that long for my order. The only issue I had was that the kiosk didn't let me make any changes to my drink. I would've loved to get a large OJ, but otherwise, the employees were very nice, and the food was great!

Atmosphere: 5

Food: 5

Service: 4

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