Miss ordering when dining in with a person. When you have little kids sometimes its very inconvenient to order from the self service.
Atmosphere: 4
Food: 5
Service: 1
M Lopez
Took 25 minutes for me to get my steak egg and cheese bagel meal. And thats only when I went up to the front to ask if they were still working on my order. Turns out one of the workers gave my sandwich to an employee who was eating breakfast there. Said that no one picked up their sandwich 🙄 I dont understand why they serve off orders when they dont have everything. I get they want to reduce their times but id think the special drink i had and the modified sandwich would have made them at least have the bag out and waiting for them to slide it down. I sas offered a rushed apology from the employee who had to put in my order again so the line could redo it. Disappointing honestly, especially since I was the only one ordering take out inside at the time
Food: 2
Service: 1
Patty Kelley
I pulled in and said, I was in spot number six, and they forgot about me. I had to go in after ten minutes and get my food.
Atmosphere: 2
Food: 3
Service: 2
Jullee Johnson
We really liked this McDonald's! It was clean & the employees were all very nice. It was comfortable with cushioned seats. The food came out just as I had ordered with customizations. I would definitely recommend this location at 13708 Q St in Omaha.
Atmosphere: 5
Food: 5
Service: 5
Junk Account
3 parked cars and no one at window, wasting my time to fake your ticket time, i wont be back to this location, nothing worse, if they forget my sauce of a burger i gotta go back thru drive thru or hope i catch em, i order small just to avoid being parked
Ella Hoskins
There's a sign that says no loitering 30 min time limit but it takes almost 20 to get your food
Atmosphere: 3
Food: 3
Service: 1
Ga
Paid for large drink and they gave me a small with no ice that i threw away immediately. Also quarter pounder was almost cold so cold in fact i could taste the food bourne illness developing. Please review who was working and fire them bc they wasting ur customers money
Atmosphere: 1
Food: 1
Service: 1
Keisha Burkman
Fast, friendly, and the food was hot! Good experience!
Food: 5
Service: 5
Emily Heywood
Just about every time we go here (which is rare) food or drink is always wrong. I try checking but never really realize until it’s too late. This last time I ordered a Diet Coke - like one of the only reasons I still go to mcds and I get a Dr Pepper.👺 I hate Dr Pepper …but I’m also not driving back to complain about a drink that’s doing to much. Just a MAJOR disappointment. Never going to this location again it’s always wrong some how. So inconvenient.
Atmosphere: 1
Food: 1
Service: 1
Lori Hegarty
Got a cup of coffee. Not as good as I wished for but it was hot.
Genuinely one of the worst locations. I don’t think I’ve ever ordered something and got home with everything I ordered and or the food is incorrect. When I order a happy meal, it’s ALWAYS missing the apples and the sauce. Ordered 2 DOUBLE cheeseburgers the other day and had paid to add a third patty to the burger. Got home, both were single burgers. I genuinely don’t understand the issue with this location but drive the extra couple miles and go to the one on 107th and Q… it’s worth the 5 min drive.
Atmosphere: 1
Food: 2
Service: 2
Brandy Feighner
Went for breakfast. Ordered hotcakes and sausage platter. Got home and no sausage. Go back. They take my hotcakes (which are no longer hot at this point). Give me the same back plus a cold sausage. Food had to go in the trash.
Rogelio Valdovinos
Come on guys, slow down and pay attention. The other day I got home with my order and didn't get my large fries, I just got home 5 minutes ago and would you believe I didn't again!
Atmosphere: 4
Food: 4
Service: 2
Hannah Pospisal
It's McDonald's. Pretty much speaks for itself.
Atmosphere: 5
Food: 5
Service: 5
Aster
Bo power aid for over a month. No monopoly prices, money frappe. Its a McDonald's with nothin
Miss ordering when dining in with a person. When you have little kids sometimes its very inconvenient to order from the self service.
Atmosphere: 4
Food: 5
Service: 1
Took 25 minutes for me to get my steak egg and cheese bagel meal. And thats only when I went up to the front to ask if they were still working on my order. Turns out one of the workers gave my sandwich to an employee who was eating breakfast there. Said that no one picked up their sandwich 🙄 I dont understand why they serve off orders when they dont have everything. I get they want to reduce their times but id think the special drink i had and the modified sandwich would have made them at least have the bag out and waiting for them to slide it down. I sas offered a rushed apology from the employee who had to put in my order again so the line could redo it. Disappointing honestly, especially since I was the only one ordering take out inside at the time
Food: 2
Service: 1
I pulled in and said, I was in spot number six, and they forgot about me. I had to go in after ten minutes and get my food.
Atmosphere: 2
Food: 3
Service: 2
We really liked this McDonald's! It was clean & the employees were all very nice. It was comfortable with cushioned seats. The food came out just as I had ordered with customizations. I would definitely recommend this location at 13708 Q St in Omaha.
Atmosphere: 5
Food: 5
Service: 5
3 parked cars and no one at window, wasting my time to fake your ticket time, i wont be back to this location, nothing worse, if they forget my sauce of a burger i gotta go back thru drive thru or hope i catch em, i order small just to avoid being parked
There's a sign that says no loitering 30 min time limit but it takes almost 20 to get your food
Atmosphere: 3
Food: 3
Service: 1
Paid for large drink and they gave me a small with no ice that i threw away immediately. Also quarter pounder was almost cold so cold in fact i could taste the food bourne illness developing. Please review who was working and fire them bc they wasting ur customers money
Atmosphere: 1
Food: 1
Service: 1
Fast, friendly, and the food was hot! Good experience!
Food: 5
Service: 5
Just about every time we go here (which is rare) food or drink is always wrong. I try checking but never really realize until it’s too late. This last time I ordered a Diet Coke - like one of the only reasons I still go to mcds and I get a Dr Pepper.👺 I hate Dr Pepper …but I’m also not driving back to complain about a drink that’s doing to much. Just a MAJOR disappointment. Never going to this location again it’s always wrong some how. So inconvenient.
Atmosphere: 1
Food: 1
Service: 1
Got a cup of coffee. Not as good as I wished for but it was hot.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Genuinely one of the worst locations. I don’t think I’ve ever ordered something and got home with everything I ordered and or the food is incorrect. When I order a happy meal, it’s ALWAYS missing the apples and the sauce. Ordered 2 DOUBLE cheeseburgers the other day and had paid to add a third patty to the burger. Got home, both were single burgers. I genuinely don’t understand the issue with this location but drive the extra couple miles and go to the one on 107th and Q… it’s worth the 5 min drive.
Atmosphere: 1
Food: 2
Service: 2
Went for breakfast. Ordered hotcakes and sausage platter. Got home and no sausage. Go back. They take my hotcakes (which are no longer hot at this point). Give me the same back plus a cold sausage. Food had to go in the trash.
Come on guys, slow down and pay attention. The other day I got home with my order and didn't get my large fries, I just got home 5 minutes ago and would you believe I didn't again!
Atmosphere: 4
Food: 4
Service: 2
It's McDonald's. Pretty much speaks for itself.
Atmosphere: 5
Food: 5
Service: 5
Bo power aid for over a month. No monopoly prices, money frappe. Its a McDonald's with nothin
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