McDonald's

17805 Welch Plaza, Omaha
(402) 932-2882

Recent Reviews

Greg Goll

Total self order/checkout, but not a bad experience, easy to customize

Atmosphere: 2

Food: 4

Service: 3

Suds

Went through the drive-thru and the crew didn't say a word. Closed the windows on me the second I had my hands on my food & they handed the food out aggressively.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Burgers

Mary Rosenthal

Why can't this location actually fill the fries? I get that nothing actually looks like what it does on their marketing photos but come on already... And No, I didn't eat any on the way home. And No, there aren't a bunch of fries in the bottom of the bag...

lbaron139

If it was possible to give this place 0 stars I would. I went through the drive thru and ordered a Big Mac Combo and an Oreo McFlurry. They gave me the wrong flurry and NO DRINK. Also my fries were COLD on the inside. When I went in to ask for my drink I got one but my Oreo McFlurry they brought to me had a LONG BLACK hair in it. This is really disappointing since I used to love going to McDonald's as a kid. The WORST FOOD SERVICE EVER. If I were you I would recommend to eat somewhere else.

Atmosphere: 1

Service: 1

Trevor Bartling

Items from online orders are routinely forgotten.

Atmosphere: 3

Food: 3

Service: 1

Thijs Dewey

Me and my friend went into this McDonald’s, and were harassed by a random lady who we don’t know, and she was telling us not to mess with her kid me and my friend we’re sitting there quietly talking to ourselves we don’t know who this lady is, and why she said this, but she recorded me I talked to management they said they Couldn’t really do anything and told me to talk to my school

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Burgers

Mark R.

Today's visit to McDonald's left me anything but lovin' it. Imagine my frustration when the Grinko monster, fueled by fart gas, decided to devour every chair in sight. It was like a scene from a surreal nightmare where comfort was on the menu, but the monster had other plans.The staff's attempts to control the situation were commendable, but the lack of seating left me with a side order of annoyance. I came for a meal, not a comedy show featuring a chair-eating gas monster. If you're looking for a peaceful dining experience, you might want to check McDonald's seating availability before venturing in. The Grinko monster has an appetite for chairs, and it seems there's no stopping its unconventional cravings.

Mitch M

Mr. D, the Manger was very nice to explain the app & kiosk during the lunch hour. Just goes to show how much he values the customer's!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burgers

Louise Berthiaume

I've never had an issue at this restaurant. Always great service in the drive thru. They did put onions on my cheeseburgers and I always order NO ONIONS. Orange Hi-C made me feel better.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: French Fries

Sarah Davis

Horrible service at any given day so many employees but they never know what they are doing. Only one person gets 5 stars this was a younger tall kid taking food out. Other then that I keep having bad service each visit! My neighbors all stopped eating there do to the service come on guys figure it

Atmosphere: 1

Food: 4

Service: 1

Luka Bug

On November 13th, I visited the drive-thru and, unfortunately, encountered an unexpected delay of 30 minutes in receiving my McFlurry. While I understand that unforeseen circumstances can cause delays, this wait time seemed excessive for a fast-food establishment. To add to my disappointment, when attempting to place an additional order beyond the McFlurry, I was met with an unprofessional and discourteous response from the drive-thru attendant, who instructed me to “shut up.” Such a response is not in line with the level of customer service I have come to expect from McDonald’s. This is seriously UNACCEPTABLE behavior, McDonald’s!

Atmosphere: 1

Service: 1

Recommended dishes: More Big Mac Hair

Donna Lessig

I ordered a breakfast sandwich, it was cold, bun was hard and cheese was not melted.

Atmosphere: 3

Food: 1

Service: 3

Michael Loomis

Really had me waiting 13 minutes for a mcchicken I was late for

Atmosphere: 1

Food: 3

Service: 1

Adrian Nigrila

Stopped by McDonald's to grab a late night to go meal. When we got home over half of our meal was incorrect and the Big Mac had a bunch of hairs in it. Unfortunately, I didn't realize it until I was chewing on the food. It's been almost 2 weeks and McDonald's still has not responded to the message sent about the incident. I'd stay away from this location if you value your health!!!

Atmosphere: 1

Food: 1

Service: 1

Tom Dawdy

Registers were shut down, and menu board was shut off. Was told that the management wanted customers to order from the Kiosk.My response was to leave and eat elsewhere.

Service: 1

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