Olive Garden Italian Restaurant

Hello, we had the best waitress. She was amazing, way better than any waitress I have had in a long time. Her name is Yancy. She was always getting our glasses filled, checked on us a ton. Never will I go to this place without asking to sit in her section. Wow, what a treat.

Atmosphere: 5

Food: 5

Service: 5

Always quick food. It’s clean. The food was not as pictured. The manicotti was very flat and way too much topping for the amount of pasta. The calamari was over done. The lasagna frittata is good. Love the $6 take home.

Atmosphere: 3

Food: 3

Service: 3

The food is so salty here! The light fixtures above the tables are filthy and covered in dust. Mediocre service at best.

Atmosphere: 1

Food: 1

Service: 1

We are here and did not feel well afterwards. Felt bloated, salty lips.

Atmosphere: 4

Food: 1

Service: 5

They all are a bout the same

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Tour of Italy, Lasagne, Tour of Italy w Chicken Parmigiana Fettuccine Alfredo & Lasagna, Seafood Alfredo

For the price you might as well go to Carrabba's and get some real food. I honestly don't understand how this establishment is still in business. I haven't been in years and I won't go again.

Atmosphere: 1

Food: 3

Service: 5

You eat really well Carlos the waiter Excellent got everything right, we didn't wait for soup salad or bread.

Atmosphere: 3

Food: 3

Service: 5

Food and service is good. Just a note for people going with kids.. there are small tablets placed on each table.. keep them way from kids or send them back. Reason if your kid starts a game on that device you will be charged $3. I just don’t understand the reason but it is what it is….

Kid-friendliness: Onlu issue is with the chargeable games on tablets

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Seafood Alfredo

The service was great! they didnt stand around too much they only came around if we needed more drinks or food. The soup i got was bland it said creamy on the menu, but it was all i could taste was just cream i wouldn't recommend the soup i got. The salad was good as always they made sure to refill it if it was low same with the bread sticks.

Parking: Even on a packed night there were plenty of spots

Recommended dishes: Chicken Parmesan

This restaurant has gone downhill. We were there on a Friday night so it was packed. Not enough servers to handle the amount of guests. Didn't get our salad & bread sticks until after our meal came. Ordered a gluten free meal to go and had to go ask them where it was so we could leave, then got it home and it was not what we had ordered so my brother who has celiacs couldn't eat it. Disappointed.

Atmosphere: 1

Food: 3

Service: 1

The heater was way too high. It was really difficult to enjoy my time they're because it was way too hot.

Food: 5

Service: 5

Recommended dishes: Tiramisu, Stuffed Chicken Marsala

Horrible rude staff was asked if I was handicapped everyone sucks there except for Izzy he was cool

Waited 15 minutes after being seated and a table that was just seated right next to us was asked for drinks as we kept being ignored be all the wait staff walking by. Very poor customer service, we weren't even asked how everything thing was as we walked out even though we were not waited on at all by anyone, also never saw a manager walking around the entire time we sat there waiting for nothing basically but to just waste my time. I am also a US Disabled Veteran and have never had such terrible service, I am also Hispanic American and all the other table that arrived after we waited 15 minutes was white, so much for no discrimination policy at your location. I always tip very well, but this location has lost my service and that of my family for good. Don't go here if you are not white unless you want to be ignored, just the worst of all your locations period. The management should be ashamed of how this place is ran.

Service: 1

I just went to this Olive Garden to eat alone before I went to sleep and left Omaha; this was an uncharacteristically bad experience.

My server was superficially pleasant, but young and clearly disengaged or overworked. This didn’t bother me as much as the inattentiveness, though. I was never offered a drink refill, and I was never given breadsticks at all, even after asking for them. My server acknowledged my request and then vanished for at least fifteen minutes.

I ordered an appetiser through the table ordering system, and made it very clear — pleasantly — when my server arrived some ten minutes after I was seated that I wanted my main course *staggered* from my appetiser, as I hadn’t received my drink or the appetiser yet. My server acknowledged my request and insisted that I order so that she could get out my soup or salad. Thinking that she understood, I placed my order.

The appetiser arrived within minutes, and had clearly been sitting under a heat lamp. I got my soup almost immediately afterwards, at which time I asked for breadsticks and was acknowledged. My server then vanished, and my main course was brought out almost immediately after that by a table runner.

The exact thing I had specifically requested *not* happen happened anyway.

The appetiser’s sauces had firmed up a little under the heat lamp, and the cheese had settled a little, but it was good and tasted the way this appetiser normally tastes. The soup also tasted normal and was enjoyable even without breadsticks.

My main course, however, was a different story. I had ordered the seafood Alfredo, and the whole thing tasted ‘off’. I ate some more of my appetiser and picked at the seafood Alfredo (it didn’t smell off, it just tasted off according to its usual flavour; I lived until fairly recently near Darden HQ, and visited their test kitchens as well as Olive Gardens themselves all over the country because OG is *supposed* to be the exact same in every single location). Eventually my server wandered back after about 15-20 minutes to enquire about my meal. I asked if something had changed about the noodles or the Alfredo sauce, because the dish I had to have ordered hundreds of times over the decades tasted and looked a little off. She assured me that nothing had changed, and offered a box. I finally accepted that leisurely dining wasn’t something that I could access that evening, and so I accepted her offer. On the way out, I asked at the To-Go corner if I could have breadsticks to go, and the lovely young man behind that counter immediately went in back and came out with breadsticks, and even thoughtfully offered a second bag.

When I got back to my hotel, I went ahead and put the Alfredo in the mini-fridge and reheated the appetiser and finally got to eat at a leisurely pace. After resting, before I worked on some other matters before leaving, I reheated the seafood Alfredo and a couple of breadsticks, which is when I discovered why the Alfredo looked and tasted ‘off’. It was criminally undercooked.

Coming out of the microwave after a three-minute reheat (I wanted to be sure to bring it up and hold it at a high temperature to ensure food safety and had planned to smell and cautiously taste the sauce, noodles, and shrimp/scallops before fully eating it), I noticed that the noodles looked normal now; they were less spaghetti-looking and more fettuccine-looking, and the odd taste was gone.

I want to ask this Olive Garden why it is of such paramount importance that a solo guest get in and out that they are presented with their appetiser, soup, and main course at almost the exact same time — despite the guest’s having attempted to do their part to prevent this (by ordering the appetiser through the table kiosk) and clearly explained to the server that their wish was not to have everything come out at once? Moreover, why was it so vital that I leave quickly that not only was my request to s

Atmosphere: 5

Food: 2

Service: 1

Recommended dishes: Chicken and Gnocchi Soup, Seafood Alfredo

I'm just not sure why the popularity of this place? Carbonara was rather uninspiring, at $20 a plate i expected some sort of flavor. Salad was good, breadsticks were warm. I don't know, just didn't impress me.

Atmosphere: 3

Food: 3

Service: 4