PepperJax Grill
$ • Cheesesteaks, American, Vegan
Hours:
1221 Howard St, Omaha
(402) 315-1196
About PepperJax Grill
Customers' Favorites
PepperJax Grill Reviews
Night manager has no idea what they’re doing. Calls it’s customers liars
Ordered thru Uber, pepperjacks neglected to include the fries and au jus that we ordered. I called them “old Market” and was told to come get it. The whole idea of Uber is to have food delivered, I spent 50 bucks just to get shorted and have terrible customer service.
Every time we eat at the PepperJax downtown, we get excellent food and service. The employees ALWAYS go out of their way to make things accommodating for our family. The food is cooked right, the place is pretty clean and the staff (although you can see that they are hot due to the humidity by the grill) have a smile on their face and take pride in what they do.
It is our PepperJax of choice in the Omaha area!
Ratings
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10PM |
PepperJax Grill offers a variety of pleasing meals in a nice atmosphere. The staff is friendly and attentive, often providing extra sauces, add-ons, forks, and napkins without being asked. Customers have noted that even simple things can be impressive, and the overall experience is enjoyable. Kenan, one of the workers, received praise for making the visit incredible with his kindness, good time management, and attention to toppings. The food generally tastes good, and the staff appears to care about customer satisfaction. However, some reviews mentioned a tense moment between employees and a less friendly attitude from a cashier, indicating that a bit more training in customer service could improve the experience. Overall, PepperJax Grill is recommended for a satisfying dining experience in Omaha.