I ordered a protein steak bowl with mushrooms, tomatoes, lettuce, and cheese. Also got honey mustard and ranch. When I got my bowl from a 10 minute wait in the drive through it looked like it was shaken and very sloppily made. Also not even half full. There were barely any mushrooms or tomatoes and no rice at all and mostly lettuce. The bowl with a side of friends was about $15. Went in to see if I could have it remade and asked why it was not even half full and was told that if I wanted rice and that I should've ordered a rice bowl. Still never even asked if I wanted rice. The gentleman behind the counter argued about the bowl. I haven't had Pepperjax in years and because of this I don't think I will be coming back. The value and service is not there.
Atmosphere: 1
Food: 1
Service: 1
Jeff
Went thru drive thru. Nobody in line. Ordered and payed at window. Sat there for 15 min. For cheessteak and fries. Its was cold and dry and not good at all. Do not order from this place save your 20 bucks and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Conrad Smith
The restaurant was absolutely disgusting. Greasy floor and countertops. Full trash cans. No trays available because they’re all stacked on the trash cans. The inch of thick slime in the basin of the soda fountain was shocking to say the least. The girl in the back had her down and it was almost touching surfaces. She also had her sleeves all the way down and they were clearly dirty. This restaurant is unfit to have guests inside.
Atmosphere: 1
Food: 1
Service: 3
ken budka
I don't quite understand how food that is supposed to be prepared in front of you can be messed up three separate times and then I get attitude for expressing a horrible service. Apparently. It is very difficult to make a chicken Philly and include the mini corn dogs in the kids meal. Nevermind the 25 minute wait. I won't be back and $12 for 2 drinks+a cookie, get real
Atmosphere: 1
Food: 1
Service: 1
Ryan Chytka
Outstanding service (Eric C and staff). Best burrito I’ve ever had - fresh ingredients cooked to order. Also noteworthy is the restaurant’s cleanliness. We will eat here every time we visit Omaha.
Atmosphere: 5
Food: 5
Service: 5
Valerie Koperski
Now that you can't see them make your food it is almost always wrong. I drive out to a different location just to get it right.
Atmosphere: 5
Service: 1
Kristine G
Just went through the drive through, which was very convenient. The worker was very nice and pleasant to work with, and the food was great as always.
Atmosphere: 5
Food: 5
Service: 5
Lisa Marie
I am not sure if I will continue to come to this location. I get the mushroom GRAVY to add to my rice bowl and it is no longer a gravy it's the consistency of a broth. wth? So disappointing.
Atmosphere: 4
Food: 4
Service: 4
KJ
Your food is so delicious, but I lowered my score because you took away individual orders on the website. Now it's only catering??? What about people on a time crunch that want their food ready to go when they get there. Not a good move!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak and Fries
John Craft
A excellent restaurant for some American Mexican food.
I love how accommodating they are here. I ask for rice without cilantro, and although they have to get it from the back, they always do without hesitation. Facility was clean, staff friendly, and quick. My only complaint is that they seem a tad expensive, but portions are huge, so it makes the price point better!
Atmosphere: 4
Food: 4
Service: 4
DJ B
Takes forever to get your food now that you can’t watch them make it in front of you.
Atmosphere: 1
Food: 1
Service: 1
Jessica Hanson
Clean , fast and friendly and food was great as always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Burrito
T McKinley
The employees were all Iin the back talking my husband had to yell for them to come up front and take our order. The bathrooms were really neglected with overflowing trash and filthy, it appears they didn't get cleaned at all. The lobby looked like it did get and attention however. Servings of fries were the smallest we have every gotten from any pepper Jax we have been to previously.
Kid-friendliness: My two picky kids did like the apple juice boxes and chicken kids meal
I ordered a protein steak bowl with mushrooms, tomatoes, lettuce, and cheese. Also got honey mustard and ranch. When I got my bowl from a 10 minute wait in the drive through it looked like it was shaken and very sloppily made. Also not even half full. There were barely any mushrooms or tomatoes and no rice at all and mostly lettuce. The bowl with a side of friends was about $15. Went in to see if I could have it remade and asked why it was not even half full and was told that if I wanted rice and that I should've ordered a rice bowl. Still never even asked if I wanted rice. The gentleman behind the counter argued about the bowl. I haven't had Pepperjax in years and because of this I don't think I will be coming back. The value and service is not there.
Atmosphere: 1
Food: 1
Service: 1
Went thru drive thru. Nobody in line. Ordered and payed at window. Sat there for 15 min. For cheessteak and fries. Its was cold and dry and not good at all. Do not order from this place save your 20 bucks and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
The restaurant was absolutely disgusting. Greasy floor and countertops. Full trash cans. No trays available because they’re all stacked on the trash cans. The inch of thick slime in the basin of the soda fountain was shocking to say the least. The girl in the back had her down and it was almost touching surfaces. She also had her sleeves all the way down and they were clearly dirty. This restaurant is unfit to have guests inside.
Atmosphere: 1
Food: 1
Service: 3
I don't quite understand how food that is supposed to be prepared in front of you can be messed up three separate times and then I get attitude for expressing a horrible service. Apparently.
It is very difficult to make a chicken Philly and include the mini corn dogs in the kids meal. Nevermind the 25 minute wait. I won't be back and $12 for 2 drinks+a cookie, get real
Atmosphere: 1
Food: 1
Service: 1
Outstanding service (Eric C and staff). Best burrito I’ve ever had - fresh ingredients cooked to order. Also noteworthy is the restaurant’s cleanliness. We will eat here every time we visit Omaha.
Atmosphere: 5
Food: 5
Service: 5
Now that you can't see them make your food it is almost always wrong. I drive out to a different location just to get it right.
Atmosphere: 5
Service: 1
Just went through the drive through, which was very convenient. The worker was very nice and pleasant to work with, and the food was great as always.
Atmosphere: 5
Food: 5
Service: 5
I am not sure if I will continue to come to this location. I get the mushroom GRAVY to add to my rice bowl and it is no longer a gravy it's the consistency of a broth. wth? So disappointing.
Atmosphere: 4
Food: 4
Service: 4
Your food is so delicious, but I lowered my score because you took away individual orders on the website. Now it's only catering??? What about people on a time crunch that want their food ready to go when they get there. Not a good move!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak and Fries
A excellent restaurant for some American Mexican food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Rice Bowl
Restaurantji Recommends
Good food and it's always fresh and well made
Atmosphere: 5
Food: 5
Service: 5
I love how accommodating they are here. I ask for rice without cilantro, and although they have to get it from the back, they always do without hesitation. Facility was clean, staff friendly, and quick. My only complaint is that they seem a tad expensive, but portions are huge, so it makes the price point better!
Atmosphere: 4
Food: 4
Service: 4
Takes forever to get your food now that you can’t watch them make it in front of you.
Atmosphere: 1
Food: 1
Service: 1
Clean , fast and friendly and food was great as always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Burrito
The employees were all Iin the back talking my husband had to yell for them to come up front and take our order. The bathrooms were really neglected with overflowing trash and filthy, it appears they didn't get cleaned at all. The lobby looked like it did get and attention however. Servings of fries were the smallest we have every gotten from any pepper Jax we have been to previously.
Kid-friendliness: My two picky kids did like the apple juice boxes and chicken kids meal
Atmosphere: 2
Food: 3
Service: 1
Loading...