Rude staff!! )holloween night). Clising hours. Very disrespectfu staff working! I !Stopped at this location (midtown) after getting into town and 3 workers were there While placing my order. There was a girl at the registe, that had an attitude from the very beginning she got an attitude Because they were closing and she obviously was ready to go. As I'm ordering my sandwich informing the worker of everything that I want on my sandwich. One of the girls. Stated. You just need to pay for your food because we're closing.. at that point. I informed her that I did not like her attitude and she should practice or be trained on customer service. Another worker who then became very irate. And start clapping her hands and literally foaming out the mouth. She went so far as to come-from-behind The counter calling me every name but my own. Clapping her hands and coming ing towards me aggressly. The manager came from behind the counter approaching me instead of calming her employee down, a telling me l, I needed to leave as if I was the aggressor. I am starting at this level with my complaint as it was Sooo much more to tell just not enough space to do so. I've been going to the location for 5 years and haven't had any complaints until now. . The age definitely made a difference and the manorism showed they were young showiing a lack of customer service and professionalism. My complaint doesn't stop here. If I could have rated a ZERO for staff alone on this evening then I certainly would've!
Service: 1
Ann A
This place used to be so fast at delivery but now it takes 45 minutes plus. With having a short lunch window at a corporate business, I’m going to have to take the orders we put in to another business.
Atmosphere: 2
Food: 5
Service: 1
Blade Livingston
The curly headed kid working 10/19/25 at 5 pm had the worst atitude and wouldnt let me change cheeses on my sandwich. Which I've done for 10 years of my life........ Lost a customer.
Austin Schmidt
It’s good. It’s very popular, but not my favorite place. It’s perfectly fine though. The Asiago chicken pizza was quite good, but the sandwiches don’t really stand-out to me.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Soup
BRANDON BROWNING
I recently ordered delivery through their website and go hit with a whirlwind of poor customer service.
I got a message from the delivery driver saying “I’ve arrived. When I checked, nobody was at my door. I responded asking where they were at. They sent another message saying “I’ve arrived”. I once again asked where but got no response.
I called the store and the person I spoke with didn’t really seem to care. She kept saying I live close and could just come get a new one. I explained that I paid for delivery and tipped so that doesn’t fully solve the issue.
She then stated that their orders go through a 3rd party, UberEats. I said, ok so do we need to contact them to get it handled. She said “sure” and hung up.
I attempted to contact UberEats but couldn’t because I didn’t have an active or past order with them due to ordering through Pickleman’s website.
I called back again explaining I couldn’t personally handle the issue because I didn’t technically order through UberEats and they did. She stated she couldn’t find the order on her systems. I eventually said can I just get a refund for the order somehow. She said “yeah, sure” and hung up on me again.
We called back a 3rd time that night asking about the refund and if it was started because she stated earlier she couldn’t even find my order. She said yes and she said it would be up to 10 days to receive it.
This didn’t track well so we waited until the next morning and called to speak with a manager. The person stated he also couldn’t find the order and couldn’t do anything but offer a free pizza if we came in to pick it up.
So now, even if I go in to get one, I am out the money for delivery and the tip. $30, no food, and an hour on the phone.
Atmosphere: 5
Food: 5
Service: 1
Billy Livingston
The young ladies and men are so polite . It's always clean and the atmosphere is nice . The food is great and the service is wonderful . I'll go back before I have to leave Omaha .
Atmosphere: 5
Food: 5
Service: 5
J A
Took the crew (2yrs old to 56) to Picklemans on Farnam in Omaha and was very pleasantly surprised. They had a little something for all of us. The staff was patient and very helpful. The restaurant was clean, the food was great and everyone working there was super friendly. Can't ask for more than that! I will definitely be back when I'm back in town.
I'm pretty disappointed in my most recent visit, I come often that's why it's not less stars... Service was not the usual, and my salad was awful, I was on my lunch break so I could not go back once I got to the office when I saw what was in my bowl - I work way too hard for my money to be wasted like this Pickleman's!
I definitely get being busy during lunch hours but to literally have hardly anyone there yet and move so fast you neglect to ask customer what additional toppings they’d like on their food is sad. The lady working today was just on autopilot no customer service what so ever just speed racing and asked “lettuce?” Hears me say yes and immediately wrapped my sandwich without bothering to ask if I wanted anything else. Please realize the lunch rush is going to be a lunch rush regardless, ask people if they want anything else besides just lettuce. There was 1 person behind me
Atmosphere: 1
Food: 3
Service: 1
Jane-Marie Everett
Always a good bet.
Atmosphere: 5
Food: 5
Service: 5
Scott Parkham
Phenomenal pizza. Great people. Excellent service.
Atmosphere: 5
Food: 5
Service: 5
Chris White
First time at this Pickleman’s and I ordered a veggie sandwich, but because I am not a fan of the avocado spread I ask for a sliced avocado. This is the first time I have been charged for it. Every other store just substituted it out.
Atmosphere: 3
Food: 5
Service: 2
Darion Paone
Got a delivery of buffalo chicken pizza (had bleu cheese on it!) with a side of ranch, some garlic cheese bread, and 2 pickles. We paid through the nose for the pickles, and they were just okay. All other food was alright too and the price was OK.
Rude staff!! )holloween night). Clising hours. Very disrespectfu staff working! I !Stopped at this location (midtown) after getting into town and 3 workers were there While placing my order.
There was a girl at the registe, that had an attitude from the very beginning she got an attitude Because they were closing and she obviously was ready to go.
As I'm ordering my sandwich informing the worker of everything that I want on my sandwich.
One of the girls.
Stated.
You just need to pay for your food because we're closing.. at that point.
I informed her that I did not like her attitude and she should practice or be trained on customer service. Another worker who then became very irate. And start clapping her hands and literally foaming out the mouth. She went so far as to come-from-behind The counter calling me every name but my own. Clapping her hands and coming ing towards me aggressly. The manager came from behind the counter approaching me instead of calming her employee down, a telling me l, I needed to leave as if I was the aggressor. I am starting at this level with my complaint as it was Sooo much more to tell just not enough space to do so. I've been going to the location for 5 years and haven't had any complaints until now. . The age definitely made a difference and the manorism showed they were young showiing a lack of customer service and professionalism. My complaint doesn't stop here. If I could have rated a ZERO for staff alone on this evening then I certainly would've!
Service: 1
This place used to be so fast at delivery but now it takes 45 minutes plus. With having a short lunch window at a corporate business, I’m going to have to take the orders we put in to another business.
Atmosphere: 2
Food: 5
Service: 1
The curly headed kid working 10/19/25 at 5 pm had the worst atitude and wouldnt let me change cheeses on my sandwich. Which I've done for 10 years of my life........ Lost a customer.
It’s good. It’s very popular, but not my favorite place. It’s perfectly fine though. The Asiago chicken pizza was quite good, but the sandwiches don’t really stand-out to me.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Soup
I recently ordered delivery through their website and go hit with a whirlwind of poor customer service.
I got a message from the delivery driver saying “I’ve arrived. When I checked, nobody was at my door. I responded asking where they were at. They sent another message saying “I’ve arrived”. I once again asked where but got no response.
I called the store and the person I spoke with didn’t really seem to care. She kept saying I live close and could just come get a new one. I explained that I paid for delivery and tipped so that doesn’t fully solve the issue.
She then stated that their orders go through a 3rd party, UberEats. I said, ok so do we need to contact them to get it handled. She said “sure” and hung up.
I attempted to contact UberEats but couldn’t because I didn’t have an active or past order with them due to ordering through Pickleman’s website.
I called back again explaining I couldn’t personally handle the issue because I didn’t technically order through UberEats and they did. She stated she couldn’t find the order on her systems. I eventually said can I just get a refund for the order somehow. She said “yeah, sure” and hung up on me again.
We called back a 3rd time that night asking about the refund and if it was started because she stated earlier she couldn’t even find my order. She said yes and she said it would be up to 10 days to receive it.
This didn’t track well so we waited until the next morning and called to speak with a manager. The person stated he also couldn’t find the order and couldn’t do anything but offer a free pizza if we came in to pick it up.
So now, even if I go in to get one, I am out the money for delivery and the tip. $30, no food, and an hour on the phone.
Atmosphere: 5
Food: 5
Service: 1
The young ladies and men are so polite . It's always clean and the atmosphere is nice . The food is great and the service is wonderful . I'll go back before I have to leave Omaha .
Atmosphere: 5
Food: 5
Service: 5
Took the crew (2yrs old to 56) to Picklemans on Farnam in Omaha and was very pleasantly surprised. They had a little something for all of us. The staff was patient and very helpful. The restaurant was clean, the food was great and everyone working there was super friendly. Can't ask for more than that! I will definitely be back when I'm back in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Chips, Pepperoni Pizza
Love the number 11 sandwich
Atmosphere: 5
Food: 5
Service: 5
I'm pretty disappointed in my most recent visit, I come often that's why it's not less stars... Service was not the usual, and my salad was awful, I was on my lunch break so I could not go back once I got to the office when I saw what was in my bowl - I work way too hard for my money to be wasted like this Pickleman's!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cookies
Great food and nice people
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I definitely get being busy during lunch hours but to literally have hardly anyone there yet and move so fast you neglect to ask customer what additional toppings they’d like on their food is sad. The lady working today was just on autopilot no customer service what so ever just speed racing and asked “lettuce?” Hears me say yes and immediately wrapped my sandwich without bothering to ask if I wanted anything else. Please realize the lunch rush is going to be a lunch rush regardless, ask people if they want anything else besides just lettuce. There was 1 person behind me
Atmosphere: 1
Food: 3
Service: 1
Always a good bet.
Atmosphere: 5
Food: 5
Service: 5
Phenomenal pizza. Great people. Excellent service.
Atmosphere: 5
Food: 5
Service: 5
First time at this Pickleman’s and I ordered a veggie sandwich, but because I am not a fan of the avocado spread I ask for a sliced avocado. This is the first time I have been charged for it. Every other store just substituted it out.
Atmosphere: 3
Food: 5
Service: 2
Got a delivery of buffalo chicken pizza (had bleu cheese on it!) with a side of ranch, some garlic cheese bread, and 2 pickles. We paid through the nose for the pickles, and they were just okay. All other food was alright too and the price was OK.
Food: 3
Service: 4
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