Taco Bell in Omaha

“We placed a mobile order then went to wait in line around 7pm and the line was super super long. But even after waiting like 20 min the food was AMAZING. The staff was so kind and everything tasted fresh and hot. Not the staffs fault they’re short but they’re really cookin up some fire in the kitchen🔥“

“Nathan and Darla were the names I got from the workers working at the window. They were so kind and went above and beyond to make sure my order was right and that I left satisfied. I’m delighted to know sweet people like them are working in the food industry. 10/10 way to go!!“

“We went in to order and the person at the counter told us that we had to use the kiosk to order; he would not take our order. He claimed to be very busy, but we were the only people inside the restaurant. We left without ordering and on the way out, we noticed that there was only one car in the drive through lane, so his claim to be so busy falls flat.“

“I popped in here for a quick bite recently and it was exactly what I needed. Everything was prepared fresh and it came out hot and delicious. The service was super fast, which is perfect when you are on the go. The dining area was tidy, and the staff seemed to have a good system going to keep things moving. It is a solid choice when you want something familiar and tasty without a long wait.“

“These folks almost never mess up my order and always get my strange requests right the first time. And always get out my food to me before I have the chance to put my card away. Awesome service, and a really amazing team. Thank you guys for the work you do!“

“I waited 30 mins in drive thru for my food for 3rd time after I got off work taco bell on 108 maple is way faster I was pissed
When I get to the drive-thru the guy at the window had an attitude problem not to mention just through my bag at me I asked him if I l had saucein there yep and you slam the window I work for a restaurant and he has poor customer service skills“

“Ratings based on assuming you know Taco Bell is a quick service restaurant.

This Taco Bell was excellent. We had a very large order, late at night, on a Sunday early AM. Placed the order in the Taco Bell app. They prepared the order quickly and accurately and were courteous and professional.
All items from the order were present, accurately made and tasted great!
Thank you Taco Bell early AM crew!“

“thank you to whoever crafted my beefy potato grillers. stunning and scrumptious.. pure artistry. very thank you to whoever accidentally poured an extra dr p in the drive thru. it was a dream come true. honorable mention to the quesadilla queen or king. saucy and perfect. 💯“

“I just want to say Taco Bell 72nd L bailed us out of a real pickle. Had a event and the caterer cancelled on us. We were doing walking Tacos. I went to this location and asked if they could help us out. The shift manager called the store manager and got us taken care of in 30 minutes! Great job everyone! I really appreciate what you all did!“

“I want to give five stars to Chris he told me he was a manager and didn't give me any lip about wanting my money back on me and my familys order shout out to you Chris you ROCK!!! That's what you call good customer service people!!¡!!“

“I consider myself a Taco Bell aficionado. I’ve been to them all over the US. I live walking distance to this one. I think it’s top notch. People there are always super nice, the drive thru hardly ever takes more than a few minutes despite being relatively busy, and the food is generally really good for Taco Bell standards. Happy that it’s my “home” Taco Bell“

“These guys/gals crank it. Don't mess up custom orders like next door. Always friendly and fresh. Seriously anyone going to MCD should just go to the beautiful taco.

Better deal and better food. Service is sooo much better late a night as well. Competitors which will remain nameless keep screwing up custom orders. These and specifically this Branch is top notch. Nod to the GM and everyone working there. Great job!“

“One of these days I want to walk into this place and demand to see their manager, just so I can shake their hand. This is consistently the best Taco Bell you can find in Omaha and has the nicest staff. The food and service keep me coming back even though I don't regularly eat fast food.“

“Whenever Rose is working, the food is always fresh and her customer service is amazing. On the days she’s not there, the food is often cold or something is missing or messed up. This review is really to recognize Rose—she’s a great worker and makes a big difference.“

“Service was good. The drive thru was quick and the guy inside was super cool and hooked it up with the sauce on request. The food was standard taco bell quality. So yeah, it's a good one lol. Not fancy. Not crappy. Go get you some whenever you are close by....“

“Placed a mobile order through the Taco Bell app and arrived to pick it up, only to find a sign saying the store was closed for a couple of hours. The app still accepted the order and charged us, so we were understandably confused.

The doors were locked and the drive-thru wasn’t answering, but when someone came to the door I explained the situation and asked for a manager. The manager listened, asked me to hang tight, and a few minutes later personally brought out our order.

I really appreciate how he handled it — calm, professional, and solution-oriented. The situation itself was caused by the app allowing orders during a closure, but the staff made it right without drama.

Because of that, what could have been a frustrating experience ended on a positive note. Credit where it’s due.“

“I go here often, recently had a good visit that made me wanna rate it. I had ordered the chicken nuggets things, but it turns out they had discontinued them but the website still showed them as an option. So when I go their they gave me the rest of my order and refunded the nuggets, unfortunately the wind took the cash from the refund, and the attendant help look for it for a good while before we admitted we couldn't find it. I went in and they got me the money I had lost. To the manager working the morning today, im sorry I got heated with you, I misunderstood what you were telling me. I love your store<3“