{{ group }}
-
{{ item.name }}
- {{ item.properties.formatted }}
“Picture this: New Year’s Day. I’m surrounded by hungover individuals at my friend’s house (I was the DD all night). I must brave the cold walk to my car if I want to take a shower. As I am driving down the road, I see the sparkling oasis of THE Amherst Dunkin' Donuts. I am greeted at the microphone with arguably the best experience I have EVER had:
“SALUTATIONS! YOUR DUNKIN EXPERIENCE AWAITS!”
Now- I’ve been told to wait before. I’ve worked in customer service, so I get it. But this guy knows show business. He had that sparkle, that passion for customer service you only see once in a blue moon.
“THANK YOU FOR BEING PATIENT. IT IS TIME TO BEGIN THE ORDERING ADVENTURE!”
We are off to a fantastic start. I order a refresher and an old fashioned donut. Side note, my refresher is PERFECT. I am aware my donut choice is not for everyone, but this guy knew how to commit to the bit,
“ AH! A donut from the 1800’s for you.”
Listen, I’m already cracking up. I can barely hold it together. I drive up to the window, expecting to meet some sort of riddle master who wants to bargain for my first born. Get this guy a freaking award! In fact, make him audition for SNL.
I am greeted with the sweetest man who takes my card and gives me my food. It was not the same guy who took my order, as he was a bit more subdued in nature, but it is clear this crew works seamlessly together. I am pleased as punch to start the new year off so whimsically!
Thank you to the Dunkin’ crew that made my food this morning. You guys ROCK! Happy New Year!“
“This is the Best Dunks I've have been to.. daily I go there 3 times a week on my way to Work and Carol,Ashley,and the best breakfast sandwich maker start the commute off right!! So freindly,fast and remember what I like to order.. My other family in area all agree this is the best..“