Dunkin' Donuts in Manchester

“I frequent this location often, typically through the drive-through, but today we decided to go inside for whatever reason. We got a pound of coffee and a cold brew and waited when this aggressive guy comes in cursing at some other man who had just left in the parking lot. This set everyone on high alert. No one knew what was wrong and this guy was big mad, very aggressive and at no one in the store. I just mainly want to commend these women who handled this clearly unstable man and did not escalate the situation. They didn’t know what to do but they stayed calm. The cashier kindly took his order and the poor barista was having a very hard time but she made his order and got him out of there. All I could think was stand there ready to throw our drink in his face if I needed to. You guys did amazingly. Thank you for keeping us safe this morning. I hope everyone is feeling ok now. Thank you sincerely. 🫂🫶🏻💐 April and Dave“

“Colin is the best! He really went the distance to complete my order. Everything was great. He deserves a raise: he's very polite, competent, efficient, and seems to have great time management and prioritization skills. Please let him know that he's doing a great job in his next review/supervision session! Pay him well so you can retain him on your staff, please!“

“Friendly little Dunkin' that is working on developing a connection to the community. The clientele and associates make me think 🤔 of the "Golden Girls" visiting "🥂 Cheers". Customers were actually addressed by their name 📛 and one associate was talking to a group of ladys who were crocheting.
There are outlets where you can charge your device. I would recommend a plug that will prevent your device from being hacked or prevent the download of malware.
I ordered a Dunkin's refresher online and it was ready when I arrived. My second 🥈 visit, I just had a coffee ☕ with five Munchkins. It was Dunkin' but I liked both.
If you like Dunkin', or Dunkin, or Dunkin Donuts, then I recommend this one.

Vegetarian options: Dunkin's food is not known for vegetarian options. You can have almond or oat milk with your coffee ☕.

Dietary restrictions: It is recommended on the app to let your server know about your dietary limitations ahead of time before you order.

Parking: This Dunkin' has a small parking 🅿️ lot and drive thru.

Kid-friendliness: Kids are welcomed.

Wheelchair accessibility: Wheelchair ♿ accessible.“

“Just off the interstate and swift with drive thru orders. You get your Dunkin per usual, however the people at the window are kind, delightful people who greet you and have a smile on their face (@Chris and Tamara).
This goes for the Eddy Street Dunkin location as well! They’re slaying and slinging coffees and breakfast all morning and are simply pleasant faces to hand it to you as you’re on your way.“

“This is my favorite Dunkin and I specifically go out of my way to go to this one. I pass several more on my way to work but none of them make my coffee as good and as accurately as they do. Sandwiches are always hot and on point. They do seem to be understaffed often, but the staff on shift are delightful. I love them all but the assistant manager and the woman at the window at the drive through are stand outs.“

“5 ? Always the Best tasting Coffee in town. So many Coffee & Creamer, and Shot Flavor's. Delicious. Great Drive threw Service experience. No problems. Associates very nice, Friendly Helpful. Great listeners. We like there Online ordering. With drive thru pick up. How can you say No to Bacon, Egg and cheese. On Croissant. LoL.Or Bagel with Cream Cheese. So good. There's so many Delicious Donuts and snacks. All so Yummy ?? Thanks to all the Associates for being there for Us. We appreciate You ?☕? ??“

“I think they are mostly all the same, except for the Customer Service reps,I dont think that any of them would be extreamly happy to be there for the money they make, and its a hard job...yet at some stores I feel like asking if I am bothering them buy coming in to make a purchase..others extreaml glad to have some one come in a get a tip .“

“I definitely still love my Cumberland farm coffee but until they get up and running coffee again on Hanover Street I am going to Dunkin' donuts and their coffee is always good it's just every person makes it different so you have to get used to “

“Angelina was super awesome! We made a mistake with our order and she was cheerfully helpful in reversing the payment and reprocessing our order for us. We really appreciate her positive attitude and willingness to help without seeming put off. She's a great customer-facing representative and a valuable asset to Dunkin' Donuts. She truly seemed to enjoy and love her job.“

“Awesome staff - special shout out to Ashley, heather and Shay - these ladies work so hard even when the drive through line is never ending. These ladies are true assets and hope they are recognized that they make my mornings so much easier (and my wife’s bc she’s a coffee addict and won’t go anywhere else)“

“Always something missing. Some of the employees don't even acknowledge you. Trash area is always mess. I find myself cleaning it while waiting.

Parking: Heavy FedEx and Amazon location. Trucks coming and going and it's hard to get in in the morning.

Kid-friendliness: Hit or miss if they even look at you.

Wheelchair accessibility: Yes“

“The costumer service was absolutely spectacular! This Dunkin’s is the best Dunkin’s I’ve ever been to and the food was great! Costumer service at the front desk was super nice and they made my day. She was super quick and made my drinks delicious 😋“

“Good vibes
If you come with good intentions they will respect you and help you
Staff is awesome
Words can’t describe how much this is a SAFE PLACE FOR ALLLLLLL
!!!!!!
Shout out to my homie J“

“These employees are the poster child for how a Dunkin’ should be run. The flow, the customer service, the management, and the overall vibe are truly the best in the state. I can order my coffee while I’m walking in, and it’s ready by the time I step through the door. They absolutely blow the 2nd Street location out of the water!

Dear owner: if you happen to own both locations, please consider having the staff from this store train the team over there—because that location is seriously struggling with cohesiveness.

Nonetheless, the employees at this location take the crown for being the absolute best Dunkin’ in the entire state!“

“Young ladies were awesome.Their names are triana reached they were awesome compared to the other Dunkin.Don't worth 2 very unprofessional at the other doctor though I was surprised shocked, I go to dangerous every morning.With this place was awesome by give them a 100 starrs“

“Highly interactive with each other and the customers. Super patient with some of the more difficult customers.. they make everyone feel welcome and seen. Especially most of the morning crew. They refer to most customers on a first name basis and make small talk so people feel seen and cared about. The manager remembers most of the regular customers orders to the point that it is usually already made or very close to finished by the time the order gets placed.. they usually are very fast efficient and accurate. Even when they are slammed busy.“

“Fast service and friendly people. Easy access and plenty of parking. Well lighted and comfortable. Tasty food and Drinks with a Large assortment of Hot And cold Drinks to choose from. Great breakfast Burritos. Coffee Bean's to purchase and cool mugs to buy. Great for families and friends.“

“Had the worst day ever when my car battery umexpextedly died in the drive through line. Thankfully the person behind me helped by pushing my car with hers so I was out of the line but still not in the best spot. The staff brought my order to my car which I wasn't even thinking about any longer. I waited almost 2 hours for a tow and some other customers were absolutely awful. Yelling and making rude gestures and giving me the finger. I was crying and sweating my butt off trying to keep it together. The manager brought me out a cup of iced water and was so kind. As were the rest of the staff. And my frozen coffee was made perfectly. They were amazing on a really bad day for me.“