This was my first order for cups from Big Cat Coffees and I am so impressed!! I do a lot of online shopping, and Big Cat's one of the best!! The order was followed up via e-mail because I was a first time buyer and then they shipped VERY quickly so that I had the order (with FREE SHIPPING) in a couple of days. I will be back again and again to shop from them. Kudos to all their staff and Big Cat, you are doing a great job in an efficient and admirable manner.
Liz M.
Love that by I can order in bulk all different coffees. Much cheaper and faster than going to store
Dorothea Giberson
I have been a BC customer for several years. They are doing a fantastic job. My orders are filled accurately and delivered quickly. When I call them, they are very helpful, patient and very courteous. I buy only from Big Cat.
Betty Ervin
I've been a customer since 2009, and I haven't been let down by them! My last order I received one bad batch bc some pods were broken, but I called and talked to PATTY who helped me out and gave me good customer service! They are a great company to buy and MAKE your own variety from as well as reasonable!! Its also supporting a mom and pops company!! Thanks BIG CAT!! You'll always have business!! ?❤
Google user
I've been a customer since 2009, and I haven't been let down by them! My last order I received one bad batch bc some pods were broken, but I called and talked to PATTY who helped me out and gave me good customer service! They are a great company to buy and MAKE your own variety from as well as reasonable!! Its also supporting a mom and pops company!! Thanks BIG CAT!! You'll always have business!! ?❤
Robert Sandle
A big thank you to everyone at Big Cat Coffees! When placing my order this week I put the wrong coffee in my cart and subsequently placed the order. I sent a note to Big Cat about my mistake and to my delight when I received my order they corrected my mistake and sent the correct coffee.. Thank you for the GREAT customer service.
Bill Karas
The last time I ordered was in 2021, simply because of Big Cat's continued price increases and free shipping parameters. Before I took my business to another company (Amazon), I decided to try their discounted out of date coffees, and they were tasteless. Not worth the few pennies you save. Also, when asking for a promo code, I was rudely told no. The same happened today. Why couldn't a customer rep say let me see and try to find something? What would it hurt to try and be positive and nice and try to help a customer? It would have created customer satisfaction and brought back a customer. So I did not order. Seems like the owners or General Manager of Big Cat would review their customer service efforts.
Connie Y
I have always been happy with the service. Except when my favorite flavor K cup was "discontinued by the manufacturer". I went with out for weeks. This week someone told me that the coffee was available from Kurig website. There it was and I had to order. Any chance we can get it back to Big Cat?
Rita Haynes
My last order (placed last month) cost $129.00...this order for the exact same items is $157.00---We like your service but this is more than we're willing to pay...
Randy
Some of us still prefer ground coffee and am disappointed that Big Cat discontinued everything but KCups.
Been a customer for years now. Always pick up my own because I live in the area. My order is always ready and the people have a smile on their face when I arrive. Great business and great people.
Shiloh Wrench
Not Big Cats fault but UPS Ground is getting real slow in my area. Package arrived here in my town on 6/11 and won't be delivered until 6/14.
Janet Champagne
Wonderful company! Service is amazing-some days I even get same day delivery in they happen to be in my neck of the woods. I wouldn't order from anyone else.
Flora Piterak
Love the choices, the prompt delivery, ease of use to find what I want. Could not be happier - what more could you ask for!
This was my first order for cups from Big Cat Coffees and I am so impressed!! I do a lot of online shopping, and Big Cat's one of the best!! The order was followed up via e-mail because I was a first time buyer and then they shipped VERY quickly so that I had the order (with FREE SHIPPING) in a couple of days. I will be back again and again to shop from them. Kudos to all their staff and Big Cat, you are doing a great job in an efficient and admirable manner.
Love that by I can order in bulk all different coffees. Much cheaper and faster than going to store
I have been a BC customer for several years. They are doing a fantastic job. My orders are filled accurately and delivered quickly. When I call them, they are very helpful, patient and very courteous. I buy only from Big Cat.
I've been a customer since 2009, and I haven't been let down by them! My last order I received one bad batch bc some pods were broken, but I called and talked to PATTY who helped me out and gave me good customer service! They are a great company to buy and MAKE your own variety from as well as reasonable!! Its also supporting a mom and pops company!! Thanks BIG CAT!! You'll always have business!! ?❤
I've been a customer since 2009, and I haven't been let down by them! My last order I received one bad batch bc some pods were broken, but I called and talked to PATTY who helped me out and gave me good customer service! They are a great company to buy and MAKE your own variety from as well as reasonable!! Its also supporting a mom and pops company!! Thanks BIG CAT!! You'll always have business!! ?❤
A big thank you to everyone at Big Cat Coffees! When placing my order this week I put the wrong coffee in my cart and subsequently placed the order. I sent a note to Big Cat about my mistake and to my delight when I received my order they corrected my mistake and sent the correct coffee.. Thank you for the GREAT customer service.
The last time I ordered was in 2021, simply because of Big Cat's continued price increases and free shipping parameters. Before I took my business to another company (Amazon), I decided to try their discounted out of date coffees, and they were tasteless. Not worth the few pennies you save. Also, when asking for a promo code, I was rudely told no. The same happened today. Why couldn't a customer rep say let me see and try to find something? What would it hurt to try and be positive and nice and try to help a customer? It would have created customer satisfaction and brought back a customer. So I did not order. Seems like the owners or General Manager of Big Cat would review their customer service efforts.
I have always been happy with the service. Except when my favorite flavor K cup was "discontinued by the manufacturer". I went with out for weeks. This week someone told me that the coffee was available from Kurig website. There it was and I had to order. Any chance we can get it back to Big Cat?
My last order (placed last month) cost $129.00...this order for the exact same items is $157.00---We like your service but this is more than we're willing to pay...
Some of us still prefer ground coffee and am disappointed that Big Cat discontinued everything but KCups.
Restaurantji Recommends
Been a customer for years now. Always pick up my own because I live in the area. My order is always ready and the people have a smile on their face when I arrive. Great business and great people.
Not Big Cats fault but UPS Ground is getting real slow in my area. Package arrived here in my town on 6/11 and won't be delivered until 6/14.
Wonderful company! Service is amazing-some days I even get same day delivery in they happen to be in my neck of the woods. I wouldn't order from anyone else.
Love the choices, the prompt delivery, ease of use to find what I want. Could not be happier - what more could you ask for!
Great selection; speedy and accurate deliveries!