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Customers` Favorites
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Customers` Favorites
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“I had an amazing experience with KB Smokehouse! The service is always great, and the food is absolutely delicious. Ariel, the receptionist, is the sweetest—so kind, professional, and understanding. I had ordered a catfish platter via Uber Eats, and unfortunately, the fish wasn’t fully cooked through. It was late, and since the restaurant was close to closing and I was still at work, I couldn’t go back in person.
I called the restaurant, and Ariel picked up. After I explained the situation, she handled everything with such care and made sure the issue was resolved quickly. Her customer service alone deserves a 10/10.
As for the food—it’s amazing! Their catfish platter is one of my favorites, and their prices are very reasonable. Overall, KB Smokehouse has definitely gained a loyal new customer. I absolutely love this place!“