Caribbean Express Grill & Ice Cream

Went there for Ice cream roll with Nutella Banana and strawberries which I had before and it was delicious. But this was my first time actually entering and ordering it and the place looks a little dirty. While there I even seen a roach on the wall. Won’t be going back there.

Atmosphere: 1

Food: 2

Service: 2

I order from door dash twice and twice my order was wrong! Horrible experience. Never again

Food: 1

Service: 1

I didn't like the food, it tastes like old oil, and the old coffee too, and the rest is friendly staff, quiet atmosphere

Atmosphere: 4

Food: 1

Service: 4

My mother and I ordered the mango smoothies, however when I tried to add to my order for my daughter the employee refused to add it and said I should have ordered all at once. Very rude and unprofessional, he was the same way with someone else. His excuse was “at Wawa you order all at once” well we’re not at Wawa sir. We told him not to add anything spicy yet he did. Just terrible customer service!

Atmosphere: 3

Food: 4

Service: 1

I just bought a fruit salad bowl but will be trying there cooking

Great

Atmosphere: 5

Food: 5

Service: 5

Is a nice spot for some quick comfort food!!!! Ice-cream and smoothies are REALLY GOOOD!!!! the service here is nice. Employees are very nice and happy!

Atmosphere: 5

Food: 5

Service: 5

The floor had trash on it. I heard two people complaining because they saw the chef eating and serving without gloves. My food was cold and they put it in the microwave, I expected the food to be warm without microwave. We also ordered some nachos and the meat inside it was cold. Next time order mexican food like nachos,tacos and burrito at a mexican restaurant.The price was good and the milkshakes are delicious. The lady had good customer service. The white rice and beans tasted good.

Kid-friendliness: Good ice cream and shakes

Atmosphere: 2

Food: 3

Service: 4

Good ice

Atmosphere: 4

Food: 3

Service: 4

This place needs a below 0 rate. All I wanted was some rice & chicken. I sat inside the restaurant while eating. I had 2 spoons of rice and lifted my chicken and seen a roach. A dead marinated in my chicken roach ? this is unacceptable. Do not eat from here . I wouldn’t even get ice cream anymore ?

Atmosphere: 1

Food: 1

Service: 3

very good service recommended?

We ordered through door dash and the food is horrible. We ordered a carnitas mofongo, chicharron mofongo, empanadas and pork chops. The 2 mofongos came exactly identical even though it was 2 different menu items. Even though we put “add caldo” inthe preferences, they came completely dry. The empanadas were hard as a rock. We called the restaurant and they refused to assume any accountability. I have a video of banging the empanadas on a table but it wont upload.

Atmosphere: 1

Food: 1

Service: 1

I tried this place for the first time today. The online pictures to what the actual place looks like is misleading. The man behind the ice cream counter needs to work on his social and customer service skills. Rolled his eyes when reminded I ordered a medium size water ice. The Diabilito (mangonada) was made with Italian water ice, instead it should be made with real mangos! It was gross and disgusting. The burrito was okay but was told the sour cream was bad. Red flag there. The food on the display looked dried, lost my appetite. I will never come back here. Rate is a “1”

I went today to the (03/13/23) the other guy that was cooking knew how to make a burrito this new one does not. I’m very disappointed I have been wanting to eat a burrito for a long time and now that I get the chance is not even a burrito. And the price was too his for the disappointment.

I loved it but I don't know what happened to those who cook, especially those who make breakfast. A raw fresh toast and I asked them to make it well and they gave it to me raw again. For my part, I'm not coming back.