Christmas Buffet was pricey and the presentation and quality of the food disappointing. The prime rib was fatty and the turkey overcooked and dry. The pasta with chicken was so thick and tasted like paste. The only good food item on the buffet were the oysters on a half shell. We were a party of seven and not one had a good review of the event. Will look elsewhere for our family Christmas dinner 2024.
John D.
Friendly staff, great history, and housekeeping was top notch. No complaints would absolutely come back again around Christmas.
Heather T.
We had dinner with Santa and when we arrived, a few things went wrong with our reservation. We let management know expecting nothing to happen because that's typically how organizations these days are. However that was absolutely not the case with congress hall. The manager Lena completely blew us away with some of the best customer service we've ever experienced. We will tell everyone we know about our experience and will always be customers as a result.
Andy O.
My husband and I have been to this establishment many times... sadly we were due in today for an overnight that we were looking forward to... We ended up losing power and we're flooded in and obviously could not make out reservation... talked to Miranda and she was incredibly unhelpful as was her "manager " Madonna. seems they are very good at quoting their policies over and over and not considering good will to patrons who have been many times...the only way I was told by Madonna was that we could cancel my stay for tonight and IF the room rebooked TODAY...I would get a credit. Never heard of such a policy and nobody will want to travel today with downed trees and flooding...in these times when it's hard to find resolutions to a simple problem makes me very sad that we can't treat each other with a little more kindness....I wasn't asking for anything but another day to enjoy the property...sadly my business will go elsewhere from now on...
Danny M.
Amazing and wonderful service. Emma and the concierge team overheard it was our wedding anniversary during an elevator trip. Later that day we received a beautiful antipasto plate along with Prosecco. Not only are the grounds beautiful the team is fantastic. Highly recommend.
Lele H.
Horrible customer service! I am in hospital via ambulance and the hotel will not cancel my reservation or refund me!! While I am fighting for my life, I should not have to worry about this reservation!Do the right thing!
Meghan H.
This hotel was outstanding. The pool and beach setups with the lounge chair and tasseled umbrellas made you feel like you were on an island somewhere. Food was great. Service was GREAT. Staff - including concierge service - were SO helpful. They got us dinner reservations for 10 at great restaurants; they found items I left in the hotel room and shipped them back to me free of charge. The location was incredible! so close to Washington street mall, shopping and restaurants. We are already booking it again for next year. We absolutely loved Congress Hall!
Katrina V.
I didn't stay here but walked around. The building and grounds were very well taken care of. Flowers were amazing. It's a shame the carousel didn't have more hours.
Maureen H.
Very disappointed. Loved the history but the rave reviews left me a bit dumbfounded. I will be writing in detail to the management about my overnight stay . Beginning with reception and ending with being knocked into by someone dragging something off the elevator ( an employee) and knocking me into the Landry bin lined up outside the elevator. Due to one elevator I had to go up and down steps. Oh I'm old too with a handicap license. I could go on with the sour milk in my latte and the fact that there were three in my room, sister and granddaughter and given 2 hand towels and facecloth. It goes on and on.
Jeff R.
A sensational property. Wonderful amenities. There is simply a great vibe about this place. We had a wonderful day on the property. Its price heavy, but you're on the beach. The inside bar is our favorite afternoon spot. The is a crackling fire and a view of the ocean. The craft cocktails are too notch.
We had an amazing time at the 1920’s themed Glitter Ball on New Year’s Eve! The lobster tail was excellent! The band was great! We enjoyed dancing to a variety of music! What a fun night!
Zo M.
The history of Congress Hall constructed in 1816 for guests visiting Cape May.It burned to the ground in 1876 and was reconstructed in brick shortly after. Many presidents stayed here during their vacations such as Grant, Buchanon, Harrison and Pierce.Congress Hall started to fall in disrepair.In 1996 restoration began to 2002 when it was finally finished. It now stands by Cape May as a high-end resort hotel.We came to visit the grounds as a recommendation from our shuttle driver.As we entered the inside grounds by the pool, we could see why it was worth a visit.They had vendors serving hot mulled wine .* note....great way to warm up with hints of spices and cinnamon, long churros and other specialty drinks.Beautiful grounds and history.Worth a look if visiting Cape May.
Marcelo S.
We stumbled upon Congress hall with a recommendation from our driver from our hotel. Apparently Congress hall was established in 1816 by Thomas H Hughes. The hotel was renamed in honor of his election to Congress around 1828. set in downtown Cape May,they offer a nice Victorian style hotel close to the beach. It was quite cold on the day we came and they had a nice winter wonderland set up with activities throughout the hotel. Even though we weren't staying here we decided to spend some time by the pool in the evening and sip on hot mulled wine. The family thought it was delicious. My boys couldn't resist getting some hot chocolate and Mexican style Churros.It was a short walk from downtown with many nice boutiques.Parking was a big tight and limited. We were lucky that we had at a van shuttle driver that was complementary From our hotel.For over 10 years congress hall has been awarded Conde Nast traveler one of the top US hotels and in a spot on their readers choice awards. And also named 2021 travel and leisure worlds best awards.
Lor W.
It only took us three years but we finally made our way to Congress Hall! This was the perfect spot for post-dinner cocktails. We visited The Brown Room, which was aptly named given the brown decor shades ranging from butterscotch to dark chocolate. Everyone was dressed to impress and enjoying their drinks amidst live funky piano music. This was the cure for what ailed me, as I am a bit fatigued from the loud, live band scene at other shore points (read: Atlantic City). The patrons were friendly and engaging. Nice mixed crowd with a median age of around 40-50 or so. The cocktails were well balanced and served in what appeared to be Waterford crystal glasses. Ooh, la la! There are several dimensions to this property with varying options for food and drinks. Even the lobby area screams "pull up a chair and enjoy yourself". We'll return to greater explore this historic hotel!
Al Ka
Thank you for an amazing vacation stay! Staff was knowledgeable and kind. Beautiful hotel with fantastic rooms. I was super impressed with the service and hotel pool and beach. To top it off food and drinks at the Blue Pig was delicious and original! Best hotel stay I have had in the last 10 years!
Christmas Buffet was pricey and the presentation and quality of the food disappointing. The prime rib was fatty and the turkey overcooked and dry. The pasta with chicken was so thick and tasted like paste. The only good food item on the buffet were the oysters on a half shell. We were a party of seven and not one had a good review of the event. Will look elsewhere for our family Christmas dinner 2024.
Friendly staff, great history, and housekeeping was top notch. No complaints would absolutely come back again around Christmas.
We had dinner with Santa and when we arrived, a few things went wrong with our reservation. We let management know expecting nothing to happen because that's typically how organizations these days are. However that was absolutely not the case with congress hall. The manager Lena completely blew us away with some of the best customer service we've ever experienced. We will tell everyone we know about our experience and will always be customers as a result.
My husband and I have been to this establishment many times... sadly we were due in today for an overnight that we were looking forward to... We ended up losing power and we're flooded in and obviously could not make out reservation... talked to Miranda and she was incredibly unhelpful as was her "manager " Madonna. seems they are very good at quoting their policies over and over and not considering good will to patrons who have been many times...the only way I was told by Madonna was that we could cancel my stay for tonight and IF the room rebooked TODAY...I would get a credit. Never heard of such a policy and nobody will want to travel today with downed trees and flooding...in these times when it's hard to find resolutions to a simple problem makes me very sad that we can't treat each other with a little more kindness....I wasn't asking for anything but another day to enjoy the property...sadly my business will go elsewhere from now on...
Amazing and wonderful service. Emma and the concierge team overheard it was our wedding anniversary during an elevator trip. Later that day we received a beautiful antipasto plate along with Prosecco. Not only are the grounds beautiful the team is fantastic. Highly recommend.
Horrible customer service! I am in hospital via ambulance and the hotel will not cancel my reservation or refund me!! While I am fighting for my life, I should not have to worry about this reservation!Do the right thing!
This hotel was outstanding. The pool and beach setups with the lounge chair and tasseled umbrellas made you feel like you were on an island somewhere. Food was great. Service was GREAT. Staff - including concierge service - were SO helpful. They got us dinner reservations for 10 at great restaurants; they found items I left in the hotel room and shipped them back to me free of charge. The location was incredible! so close to Washington street mall, shopping and restaurants. We are already booking it again for next year. We absolutely loved Congress Hall!
I didn't stay here but walked around. The building and grounds were very well taken care of. Flowers were amazing. It's a shame the carousel didn't have more hours.
Very disappointed. Loved the history but the rave reviews left me a bit dumbfounded. I will be writing in detail to the management about my overnight stay . Beginning with reception and ending with being knocked into by someone dragging something off the elevator ( an employee) and knocking me into the Landry bin lined up outside the elevator. Due to one elevator I had to go up and down steps. Oh I'm old too with a handicap license. I could go on with the sour milk in my latte and the fact that there were three in my room, sister and granddaughter and given 2 hand towels and facecloth. It goes on and on.
A sensational property. Wonderful amenities. There is simply a great vibe about this place. We had a wonderful day on the property. Its price heavy, but you're on the beach. The inside bar is our favorite afternoon spot. The is a crackling fire and a view of the ocean. The craft cocktails are too notch.
Restaurantji Recommends
We had an amazing time at the 1920’s themed Glitter Ball on New Year’s Eve! The lobster tail was excellent! The band was great! We enjoyed dancing to a variety of music! What a fun night!
The history of Congress Hall constructed in 1816 for guests visiting Cape May.It burned to the ground in 1876 and was reconstructed in brick shortly after. Many presidents stayed here during their vacations such as Grant, Buchanon, Harrison and Pierce.Congress Hall started to fall in disrepair.In 1996 restoration began to 2002 when it was finally finished. It now stands by Cape May as a high-end resort hotel.We came to visit the grounds as a recommendation from our shuttle driver.As we entered the inside grounds by the pool, we could see why it was worth a visit.They had vendors serving hot mulled wine .* note....great way to warm up with hints of spices and cinnamon, long churros and other specialty drinks.Beautiful grounds and history.Worth a look if visiting Cape May.
We stumbled upon Congress hall with a recommendation from our driver from our hotel. Apparently Congress hall was established in 1816 by Thomas H Hughes. The hotel was renamed in honor of his election to Congress around 1828. set in downtown Cape May,they offer a nice Victorian style hotel close to the beach. It was quite cold on the day we came and they had a nice winter wonderland set up with activities throughout the hotel. Even though we weren't staying here we decided to spend some time by the pool in the evening and sip on hot mulled wine. The family thought it was delicious. My boys couldn't resist getting some hot chocolate and Mexican style Churros.It was a short walk from downtown with many nice boutiques.Parking was a big tight and limited. We were lucky that we had at a van shuttle driver that was complementary From our hotel.For over 10 years congress hall has been awarded Conde Nast traveler one of the top US hotels and in a spot on their readers choice awards. And also named 2021 travel and leisure worlds best awards.
It only took us three years but we finally made our way to Congress Hall! This was the perfect spot for post-dinner cocktails. We visited The Brown Room, which was aptly named given the brown decor shades ranging from butterscotch to dark chocolate. Everyone was dressed to impress and enjoying their drinks amidst live funky piano music. This was the cure for what ailed me, as I am a bit fatigued from the loud, live band scene at other shore points (read: Atlantic City). The patrons were friendly and engaging. Nice mixed crowd with a median age of around 40-50 or so. The cocktails were well balanced and served in what appeared to be Waterford crystal glasses. Ooh, la la! There are several dimensions to this property with varying options for food and drinks. Even the lobby area screams "pull up a chair and enjoy yourself". We'll return to greater explore this historic hotel!
Thank you for an amazing vacation stay! Staff was knowledgeable and kind. Beautiful hotel with fantastic rooms. I was super impressed with the service and hotel pool and beach. To top it off food and drinks at the Blue Pig was delicious and original! Best hotel stay I have had in the last 10 years!