Chick-fil-A

The person who served me spoke very fast and was kind of sarcastic.

Atmosphere: 4

Food: 5

Service: 4

Great tasted food

Atmosphere: 5

Food: 5

Service: 5

I’m writing to share a disappointing experience I had at one of your locations this morning that did not align with the customer service standards Chick-fil-A is known for.

I placed a takeout breakfast order at 10:25 a.m. While there was a long line of cars and only one drive-thru lane open—with no employees outside assisting—by the time I reached the intercom it was approximately 10:32 a.m. At that point, I was told my order had not been fulfilled and that breakfast was no longer being served because breakfast was over.

I proceeded to the window to clarify the situation and was met with extremely rude behavior from an employee in the back, who stated that I “wasn’t there on time.” This was inaccurate, as my order was placed within the breakfast service window, and the delay was due to the drive-thru congestion and lack of staffing support—not anything on my end.

Additionally, I was told I would receive a coupon to compensate for the meal I never received, but I never received that either.

This entire interaction fell well below the level of service and professionalism I associate with the Chick-fil-A brand. Because of this experience, I will not be returning to this location.

I wanted to bring this to your attention in hopes it can be addressed, as this type of service reflects poorly on an otherwise reputable brand.

Atmosphere: 1

Service: 1

Their food is very good

Atmosphere: 5

Food: 4

Service: 5

been coming here for years and I have never left without a smile 😁 and the new frosted sodas are excellent

Atmosphere: 5

Food: 5

Service: 5

Food simply did not arrive.

Atmosphere: 1

Food: 1

Service: 1

The food was good and the servers were friendly. I ordered 2 breakfast meals and asked for the parfait side for one of them. After I got my meal, I realized I didn't have the hash browns. I went back through the drive thru and they gave me an order of hasbrowns. When I looked at my receipt, I was charged for 2 meals, both with hasbrowns, and the full charge for parfait. I didn't feel like going thru the drive thru a 3rd time to get it right... Also, maybe they do this at all Chick-fil-A's but they just put my creamer and sugars in the bag instead of adding them to the coffee,like most places do. For a drive thru, it makes more sense to add them before giving to the customer so they don't have to pull over, add, and mix.

Atmosphere: 5

Food: 5

Service: 4

The best fast food EVER

Atmosphere: 5

Food: 5

Service: 5

Filthy dining room , didn’t get order right

Fastest chik fila ever...hot food really fast. Awesome job guys!!

Atmosphere: 3

Food: 5

Service: 5

Last visit was a major improvement in service and food quality. This location has struggled compared to other Chick-fil-A. Hopefully they have it sorted out.

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Chick-N-Strips Meal

Love chick fila

Atmosphere: 5

Food: 5

Service: 5

The price was higher than expected. I paid $14 for 10 pcs of popcorn chicken and fries

Atmosphere: 5

Food: 5

Service: 5

This location always forgets chic fil a sauce, everytime I have went.

Although, the order was for my family! They all ordered the Mac and Cheese! I had to at least taste that, it was delicious!

Food: 4