Soup near Franklin

“I had a recent experience at Panera that really stood out because of the exceptional service I received. I had ordered a Frontega sandwich and, unfortunately, arrived late to pick it up. When I checked the display, I didn’t see my name, so I asked the manager—an incredibly kind Indian lady—for help. She checked the system and discovered that my order had been ready for some time but was missing from the pickup area, likely due to it being taken by mistake.

Despite the mix-up, she handled the situation with such grace and professionalism. She sincerely apologized for the inconvenience and even offered me a drink while I waited for a fresh order. As a nice touch, she added a cookie to my bag, which I only noticed later at work.

Her kindness and dedication to customer satisfaction made a big impression on me. Thank you so much for turning a frustrating situation into a positive experience. Your customer service is truly commendable!“

“Emma is a fantastic bar back. I am retired luxury F&B. Give her a raise. I’m“

“The food was absolutely authentic and delicious. I couldn’t be more happy about finding this gem of a restaurant. The food is comparable to nyc quality! Only wish we lived closer, totally worth the drive and can’t wait to go back. The service was also excellent! They were also very accommodating to dietary needs and substitutions. Highly recommend this place to anyone who loves authentic thai.“

“After reviewing some of the bad reviews I noticed that most of them are a year or older. I have eat in and take out at this location several times and the food is always tasty hot and fresh. The decor is beautiful and love the fireplace aroma. It's not very common to find an establishment this clean and neat. Definitely coming back love their lunch specials“