Service was excellent. Seating was great, ambience was fine. Food was just ok. The appearance and taste of the food was fine but many of the appetizers and food came out lukewarm as if previously prepared and just plated as it was. To be honest I had better food from take out joints.
Dana
As usual, this place is constantly overbooked. While the wait staff was very pleasant, the service was extremely slow. The food is so sweet it gave us all a headache. It was fun for the night but I think we will be moving on.
Tracy
I recently dined at the P.F. Chang's in Hackensack, NJ, and had a disappointing experience due to misleading promotional signage and poor management response. A large sign near the hostess stand advertised “All Day Every Day Specials,” including $10 Chang's Lettuce Wraps. However, after asking about the promotion, we were told it only applied to the bar area—something that was not stated anywhere on the sign. We weren't the only ones misled—another customer also expressed frustration after ordering under the assumption that the special pricing applied throughout the restaurant. When we raised our concerns with the manager, we were met with excuses and an unwillingness to address the issue. The second manager we spoke to, Mohammad, merely handed us his business card and told us to contact corporate ourselves, rather than taking any immediate steps to fix the confusion. This experience left us feeling frustrated and undervalued as customers. Clear communication should be a basic expectation, yet this location failed to take responsibility or make any effort to correct the misleading information. We are strongly reconsidering whether we will return to this location in the future.
Douglas
Food was excellent. They were advertising $10 specials on 4 certain appertizers at the front desk, which we ended up ordering but when I noticed it didn't show on the check the waiter kept saying it was for the bar only but we confirmed later that WASN'T the case!!!
Evelyn
The food was delicious. We went early so it wasn't busy but felt our server was rushing us out.
OCBeachGirl
Our server, Ellie, was friendly, attentive and professional. 5 Stars!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Lo Mein
Kim Cordero
Had a fantastic experience at PF Chang’s thanks to Dylan, our server, who truly went above and beyond! From the moment we sat down, Dylan was attentive, knowledgeable, and genuinely friendly, making sure every aspect of our meal was perfect. He recommended amazing dishes that we wouldn’t have tried otherwise and even customized a couple of them to suit our preferences. He kept our drinks full and checked in at just the right times, always with a warm smile and a positive attitude. It was clear he genuinely cared about making our experience memorable, which made a huge difference. PF Chang’s is lucky to have such a dedicated and thoughtful team member – Dylan really made our evening exceptional. Highly recommend!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Banana Spring Rolls, Lettuce Wraps
최헤라
Good ?
Atmosphere: 5
Food: 5
Service: 5
Mao Mewo
Sat at the bar and our server Eric was very kind and helpful with suggesting my drinks.
Atmosphere: 5
Service: 5
cade baranek
Me and my friend came and the food was incredible and everything else the only flaw is that the rice was a little dry but overall I recommend trying pf changs
Parking: 100+
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Kung Pao Brussels Sprouts, Signature Lo Mein
The atmosphere is good, is a big restaurant excelent for big groups, the food is ok, for my taste whaterver is sweet is too sweet, the prices are high including drinks, the waitress was very nice,
Service was excellent. Seating was great, ambience was fine. Food was just ok. The appearance and taste of the food was fine but many of the appetizers and food came out lukewarm as if previously prepared and just plated as it was. To be honest I had better food from take out joints.
As usual, this place is constantly overbooked. While the wait staff was very pleasant, the service was extremely slow. The food is so sweet it gave us all a headache. It was fun for the night but I think we will be moving on.
I recently dined at the P.F. Chang's in Hackensack, NJ, and had a disappointing experience due to misleading promotional signage and poor management response. A large sign near the hostess stand advertised “All Day Every Day Specials,” including $10 Chang's Lettuce Wraps. However, after asking about the promotion, we were told it only applied to the bar area—something that was not stated anywhere on the sign. We weren't the only ones misled—another customer also expressed frustration after ordering under the assumption that the special pricing applied throughout the restaurant. When we raised our concerns with the manager, we were met with excuses and an unwillingness to address the issue. The second manager we spoke to, Mohammad, merely handed us his business card and told us to contact corporate ourselves, rather than taking any immediate steps to fix the confusion. This experience left us feeling frustrated and undervalued as customers. Clear communication should be a basic expectation, yet this location failed to take responsibility or make any effort to correct the misleading information. We are strongly reconsidering whether we will return to this location in the future.
Food was excellent. They were advertising $10 specials on 4 certain appertizers at the front desk, which we ended up ordering but when I noticed it didn't show on the check the waiter kept saying it was for the bar only but we confirmed later that WASN'T the case!!!
The food was delicious. We went early so it wasn't busy but felt our server was rushing us out.
Our server, Ellie, was friendly, attentive and professional. 5 Stars!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Lo Mein
Had a fantastic experience at PF Chang’s thanks to Dylan, our server, who truly went above and beyond! From the moment we sat down, Dylan was attentive, knowledgeable, and genuinely friendly, making sure every aspect of our meal was perfect. He recommended amazing dishes that we wouldn’t have tried otherwise and even customized a couple of them to suit our preferences. He kept our drinks full and checked in at just the right times, always with a warm smile and a positive attitude. It was clear he genuinely cared about making our experience memorable, which made a huge difference. PF Chang’s is lucky to have such a dedicated and thoughtful team member – Dylan really made our evening exceptional. Highly recommend!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Banana Spring Rolls, Lettuce Wraps
Good ?
Atmosphere: 5
Food: 5
Service: 5
Sat at the bar and our server Eric was very kind and helpful with suggesting my drinks.
Atmosphere: 5
Service: 5
Me and my friend came and the food was incredible and everything else the only flaw is that the rice was a little dry but overall I recommend trying pf changs
Parking: 100+
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Kung Pao Brussels Sprouts, Signature Lo Mein
Restaurantji Recommends
Dietary restrictions: No salt
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sesame Chicken
Haven’t been here in years and the food is still great. Wonderful staff and place is well maintained.
Parking: Plenty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Great experience all around food, service and cleanliness all 5 star. Excellent restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dynamite Shrimp, Lettuce Wraps, Orange Chicken, Crispy Green Beans
Ty our server was amazing!Best attitude in personality I have seen in a ling time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wok-Fired Filet Mignon, Orange Chicken
The atmosphere is good, is a big restaurant excelent for big groups, the food is ok, for my taste whaterver is sweet is too sweet, the prices are high including drinks, the waitress was very nice,
Loading...