We have gone to Springs Bistro many times before and have really enjoyed it. This past Tuesday our dinner was out of this world! The white zucchini pizza was like nothing we have ever had before. The Octopus and the steak were also outstanding. Our waiter, Troy, was WONDERFUL! We have had Troy as our waiter the last three times we have dined there and he is always the best waiter. He is personable, attentive, and knowledgeable of the menu. Springs Bistro is lucky to have such a long standing, excellent server on their team! We look forward to going back again!
Atmosphere: 5
Food: 5
Service: 5
Ej Carannante
Food was good, to very good. Disappointed with the service as it was slow and lacked care. Dinner sides brought out cold and after entrees, no steak knife brought with dinner until asked for and no water refills unless asked for.To top it off my wife asked them to bring out a dessert for my birthday to the hostess as well as included in the reservation note, but no one did anything! The hospitality at all the restaurants here are severely lacking. The food is generally very good though.
Atmosphere: 4
Food: 4
Service: 3
Julie E
This was our first experience at Grand Cascade Hotel and dinner at Springs Bistro. I am surprised over the bad reviews because our experience was wonderful! Food was delicious and our waiter Brian was so kind and helpful! We will be definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
rich vogt
I was brought to springs bistro for my birthday. Dinner was delicious I had the branzino which was cooked perfectly., apps of Brussels sprouts also very good.. Cocktails were good. Our server was Troy and he was great! And to my surprise chef Lorenzo brought out an in house homemade tiramisu which was so creamy and not over done with lady fingers.. it was a great experience.
Atmosphere: 5
Food: 5
Service: 5
Julie M
This was our first experience at Grand Cascade Hotel and dinner at Springs Bistro. I am surprised over the bad reviews because our experience was wonderful! Food was delicious and our waiter Brian was so kind and helpful! We will be definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Diana Russo
It was my 1st time at Crystal Springs we went up to the area to check out the Christmas decorations around the resorts. We made reservations at Spring bistro which went well. We arrived early because I forgotten the time. It was not an issue to them and we were seated right away. Our waiter (Troy) was very good and tentative, he answered all my questions and I always have a lot of questions. He recommended a cocktail for me based on me question for the least sweet of the cocktail features. We ordered the ricotta fig appetizer and it was delicious! Chef Lorenzo visited our table and gave wonderful recommendations based on my questions and dietary issues. I had the bronzini which was recommended and it was so so good. My son had the seafood over pasta which he loved the sauce was a combo of sweet and spicy (bonus). I also order the brussels sprout (I asked if they were crispy since I like them that way and they were!) they are now my favorite! I could eat a plate of that for my dinner. everything we ordered we enjoyed. I will be coming back again very soon.
Atmosphere: 5
Food: 5
Service: 5
Michelle
We came here for the New Year's dinner. I honestly wasn't expecting it to be as good as it was. We had a four course dinner and everything from apps to dessert was absolutely delicious! The lobster salad was tender and buttery. My boyfriend wouldn't stop talking about how good the gnocchi were. The short rib entree was tender and full of flavor. The chocolate budino dessert was absolutely delicious. Everything was fantastic. The server was attentive and friendly. Fantastic meal!
Atmosphere: 5
Food: 5
Service: 5
Anthony De Lucia, Jr.
Family Christmas Eve dinner. Mediocre meal at best. Wait time for the meal was uncomfortably long, and there were obviously issues in the kitchen based on the looks of the staff. Our waitress was apologetic but it appeared that management could care less. The kicker is the $786 bill for a party of four - two prime rib plates and two pasta dishes, couple of beers. Absolutely shocked any establishment could charge as much for a disappointing, sub-par dining experience. Shame on me for not reading some of these reviews before deciding to give them a try. Will not be back.
Atmosphere: 2
Food: 2
Service: 2
Lucia
Worst experience I ever had at any resturant I got steak and it came cold, I ordered it medium well and it came RARE plus when people came after us they ordered the same exact thing and got 3 of them before us
Kid-friendliness: Friendly but only a couple of food options
Atmosphere: 2
Food: 2
Service: 1
Alyxandra Michele
Came in with a reservation and was sat within a few moments. Andrew was our server and he was great; explained the menu and gave suggestions. Pizzas and desserts are delicious! Would definitely come back.
we stopped in 10 minutes before close as we had just arrived to the hotel. our waiter Troy was great! We had the meatballs for an appetizer and the Gnocchi and Malfadini for an entree! Very happy with our experience here (:
Atmosphere: 5
Food: 4
Service: 5
Drew Allegro
Only reason this wasn't 1 star was Troy our waiter....he was great and extremely accommodating. The food on the other hand, they should be embarrassed to serve at such a nice resort. Most of the kids got pasta marinara which I've tasted cold Spaghetti-Os that were better. The pasta from the adult menu was described as "al-dente"....not even close. You could have used the lobster ravioli outside as a curling stone. I would rather have paid a stranger the $800 to kick me in the groin, it would have been more enjoyable.
Libralig
This is located just off the lobby and a little dark. Not open for lunch. Service was good salad was excellent but pasta was hard and tiramisu was frozen. Espresso was watery.
Alexander Gribtsov
I was very skeptical having dinner here our first night because I read the reviews and they were authentic issues that happened to those clients. Based on my experience it would seem that there has been some sort of change in management or operations because we had a wonderful time here. First of all, the manager was able to adjust the seating for our party which was not an easy request. Secondly the waiter was very attentive, polite and knowledgeable. Finally, the food was delicious, my steak was perfect, the octopus was fresh and even the duck was great and that’s a hard one to nail down so two thumbs up ?.
Olivia O'Brien
Tristen was awesome!! Great waiter ?will be back soon
We have gone to Springs Bistro many times before and have really enjoyed it. This past Tuesday our dinner was out of this world! The white zucchini pizza was like nothing we have ever had before. The Octopus and the steak were also outstanding. Our waiter, Troy, was WONDERFUL! We have had Troy as our waiter the last three times we have dined there and he is always the best waiter. He is personable, attentive, and knowledgeable of the menu. Springs Bistro is lucky to have such a long standing, excellent server on their team! We look forward to going back again!
Atmosphere: 5
Food: 5
Service: 5
Food was good, to very good. Disappointed with the service as it was slow and lacked care. Dinner sides brought out cold and after entrees, no steak knife brought with dinner until asked for and no water refills unless asked for.To top it off my wife asked them to bring out a dessert for my birthday to the hostess as well as included in the reservation note, but no one did anything! The hospitality at all the restaurants here are severely lacking. The food is generally very good though.
Atmosphere: 4
Food: 4
Service: 3
This was our first experience at Grand Cascade Hotel and dinner at Springs Bistro. I am surprised over the bad reviews because our experience was wonderful! Food was delicious and our waiter Brian was so kind and helpful! We will be definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
I was brought to springs bistro for my birthday. Dinner was delicious I had the branzino which was cooked perfectly., apps of Brussels sprouts also very good.. Cocktails were good. Our server was Troy and he was great! And to my surprise chef Lorenzo brought out an in house homemade tiramisu which was so creamy and not over done with lady fingers.. it was a great experience.
Atmosphere: 5
Food: 5
Service: 5
This was our first experience at Grand Cascade Hotel and dinner at Springs Bistro. I am surprised over the bad reviews because our experience was wonderful! Food was delicious and our waiter Brian was so kind and helpful! We will be definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
It was my 1st time at Crystal Springs we went up to the area to check out the Christmas decorations around the resorts. We made reservations at Spring bistro which went well. We arrived early because I forgotten the time. It was not an issue to them and we were seated right away. Our waiter (Troy) was very good and tentative, he answered all my questions and I always have a lot of questions. He recommended a cocktail for me based on me question for the least sweet of the cocktail features. We ordered the ricotta fig appetizer and it was delicious! Chef Lorenzo visited our table and gave wonderful recommendations based on my questions and dietary issues. I had the bronzini which was recommended and it was so so good. My son had the seafood over pasta which he loved the sauce was a combo of sweet and spicy (bonus). I also order the brussels sprout (I asked if they were crispy since I like them that way and they were!) they are now my favorite! I could eat a plate of that for my dinner. everything we ordered we enjoyed. I will be coming back again very soon.
Atmosphere: 5
Food: 5
Service: 5
We came here for the New Year's dinner. I honestly wasn't expecting it to be as good as it was. We had a four course dinner and everything from apps to dessert was absolutely delicious! The lobster salad was tender and buttery. My boyfriend wouldn't stop talking about how good the gnocchi were. The short rib entree was tender and full of flavor. The chocolate budino dessert was absolutely delicious. Everything was fantastic. The server was attentive and friendly. Fantastic meal!
Atmosphere: 5
Food: 5
Service: 5
Family Christmas Eve dinner. Mediocre meal at best. Wait time for the meal was uncomfortably long, and there were obviously issues in the kitchen based on the looks of the staff. Our waitress was apologetic but it appeared that management could care less. The kicker is the $786 bill for a party of four - two prime rib plates and two pasta dishes, couple of beers. Absolutely shocked any establishment could charge as much for a disappointing, sub-par dining experience. Shame on me for not reading some of these reviews before deciding to give them a try. Will not be back.
Atmosphere: 2
Food: 2
Service: 2
Worst experience I ever had at any resturant I got steak and it came cold, I ordered it medium well and it came RARE plus when people came after us they ordered the same exact thing and got 3 of them before us
Kid-friendliness: Friendly but only a couple of food options
Atmosphere: 2
Food: 2
Service: 1
Came in with a reservation and was sat within a few moments. Andrew was our server and he was great; explained the menu and gave suggestions. Pizzas and desserts are delicious! Would definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
we stopped in 10 minutes before close as we had just arrived to the hotel. our waiter Troy was great! We had the meatballs for an appetizer and the Gnocchi and Malfadini for an entree! Very happy with our experience here (:
Atmosphere: 5
Food: 4
Service: 5
Only reason this wasn't 1 star was Troy our waiter....he was great and extremely accommodating. The food on the other hand, they should be embarrassed to serve at such a nice resort. Most of the kids got pasta marinara which I've tasted cold Spaghetti-Os that were better. The pasta from the adult menu was described as "al-dente"....not even close. You could have used the lobster ravioli outside as a curling stone. I would rather have paid a stranger the $800 to kick me in the groin, it would have been more enjoyable.
This is located just off the lobby and a little dark. Not open for lunch. Service was good salad was excellent but pasta was hard and tiramisu was frozen. Espresso was watery.
I was very skeptical having dinner here our first night because I read the reviews and they were authentic issues that happened to those clients. Based on my experience it would seem that there has been some sort of change in management or operations because we had a wonderful time here. First of all, the manager was able to adjust the seating for our party which was not an easy request. Secondly the waiter was very attentive, polite and knowledgeable. Finally, the food was delicious, my steak was perfect, the octopus was fresh and even the duck was great and that’s a hard one to nail down so two thumbs up ?.
Tristen was awesome!! Great waiter ?will be back soon
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