Stay away from this place at the service area of the NJ turnpike North, by exit 8! Prices are not what they are written on the board! "Extra$$" are added on if you choose a side that's supposed to be included with the entree! You end up paying 15 or 20% more of what you thought the food would cost you. Very deceptive pricing! To make matter worse some of the attendants barely speak English or aren't very nice!
Grace Lee
They can be a little friendlier otherwise very good food.Vegetarian options: Clearly marked menu items.
Atmosphere: 5
Food: 5
Service: 4
Sergey Walter
Don't go there this place is joke, they always short in stuff and they did not give you any cookies they did not have they but they charge you for it . This place is
Atmosphere: 2
Food: 1
Service: 2
Pivan Keorangsy
Rice was not fully cooked food was cold.i eat rice everyday i know!Uncooked rice make gassy in you stomach, not good! I am suffer from gassy stomach rn. Very over price, gave me too much rice $2 and 2 sides as you see in the picture. $4 total cost but charged $16. Watch what you eat people.
Atmosphere: 1
Food: 1
Service: 1
Saul Alvarado
Very bad service, there was a Latino serving who pretended not to speak
Atmosphere: 1
Food: 1
Service: 1
Igor B.
Title: Exceptional Customer Service Experience at "Panda Express".I am delighted to share my recent exceptional customer service experience at "Panda Express". When I encountered an issue with redeeming a certain offer or discount, the staff went above and beyond to swiftly resolve the problem, leaving me thoroughly satisfied and reaffirming my trust in this establishment.Upon visiting "Panda Express", I eagerly planned to avail myself of a promotional offer or discount. However, due to some technical glitch or misunderstanding, I faced difficulties while trying to redeem it. Feeling a bit disappointed, I approached the attentive staff for assistance.To my surprise and relief, the staff members at "Panda Express" exhibited utmost professionalism and eagerness to help. They listened attentively to my concerns, showing genuine empathy towards my situation. The employees went above and beyond, quickly investigating the issue and finding a solution that benefitted both me and the restaurant.Not only did they resolve the problem promptly, but they also demonstrated excellent communication skills throughout the process. They actively kept me informed about the steps they were taking to address the issue, ensuring complete transparency and reassurance on their part. This level of dedication and transparency truly impressed me.Moreover, the staff maintained a positive and friendly demeanor, making me feel valued as a customer. They took the time to apologize for any inconvenience caused and expressed genuine appreciation for my patronage. Their courteousness and willingness to go the extra mile for customer satisfaction were truly commendable.I deeply appreciate the efficient and customer-centric approach displayed by the team at "Panda Express". Their exceptional problem-solving skills and dedication to ensuring a pleasant dining experience demonstrate their commitment to customer satisfaction.Based on this outstanding experience, I wholeheartedly recommend "Panda Express" to others in search of exceptional customer service. Their attentive and professional staff, coupled with their commitment to resolving issues promptly, solidifies their position as a customer-oriented establishment.In conclusion, I want to extend my heartfelt gratitude to the staff at "Panda Express" for delivering exceptional customer service. Their timely resolution of my issue, along with their friendly demeanor, has reaffirmed my loyalty as a customer. I look forward to future visits, confident that I will continue to receive excellence in both service and dining experience at "Panda Express".
Igor Borisov
Title: Disappointed with Greedy Manager at “Panda Express”.I recently had a negative encounter with the manager at Panda Express, and I feel compelled to share my disappointing experience. Today, when I decided to avail of a reward/offer as a loyal customer, the manager outright refused to honor it. This encounter left me feeling frustrated and disappointed, significantly tarnishing my overall impression of the service at this establishment.As a customer who frequently visits Panda Express, I was excited to benefit from the reward or offer that was advertised. However, upon presenting it to the manager, I was met with a dismissive attitude and an outright refusal to accept the offer. This left me perplexed and disheartened, as I had always believed Panda Express to be customer-oriented and accommodating.What disappoints me the most in this situation is the manager's apparent greed. It is disheartening to encounter a manager who prioritizes their own gain over the satisfaction and loyalty of customers. Rather than acknowledging the promotion and acknowledging my patronage, the manager chose to dismiss my request without providing any reasonable explanation.This incident has undoubtedly left a bitter taste in my mouth, as it has undermined my trust and loyalty towards Panda Express. As a customer, I expect to be treated with respect and fairness, which I unfortunately did not experience during this visit.I sincerely hope that Panda Express takes immediate action to address such instances of disappointing customer service. It is crucial for any establishment, especially a popular chain like Panda Express, to ensure that its managers understand and uphold a customer-first approach, fostering a positive environment for all patrons.In conclusion, my encounter with the greedy manager at Panda Express has left me with a negative impression of their service. I sincerely hope that this incident serves as a reminder for the management to reassess their priorities and ensure that all customers are treated fairly and respectfully.
Atmosphere: 1
Food: 1
Service: 1
Elliot Levinsky
Greatest Chinese food ever. Very nice people.
Atmosphere: 5
Food: 5
Service: 5
Daniel Wright
Food was greatService was
Atmosphere: 5
Food: 5
Service: 5
Pastel Hart
Food was good. But I was definitely less than pleased by my service. The cashier didn't even think he could warrant one word to me during the very short exchange. Instead of answering my questions he looked at me like I'm stupid and pointed to things like he can't speak. And then proceeded to text on his phone. He did talk to other customers, I guess I'm just not important enough to talk to.
Food was good. But I was definitely less than pleased by my service. The cashier didn't even think he could warrant one word to me during the very short exchange. Instead of answering my questions he looked at me like I'm stupid and pointed to things like he can't speak. And then proceeded to text on his phone. He did talk to other customers, I guess I'm just not important enough to talk to.
Atmosphere: 1
Food: 5
Service: 1
Himat Singh
Very slow service need here more
Service: 1
Ankita Goyal
The food is scrumptious. Their Beijing Beef and Orange chicken are customer favorites. The Teriyaki chicken here is the most healthy, low calorie meat. They can definitely work on their fried rice and noodles but their meats pull the A game. Their black pepper chicken is a must try if you are feeling adventurous.Vegetarian options: Fried rice, spring rolls, stir fry veggiesParking: They have EV charging at this parking too.
Atmosphere: 4
Food: 5
Service: 4
williams moreno
(Translated by Google) Bad service, very bad communication!!!(Original)Mal servicio , muy mala comunicación!!!
Stay away from this place at the service area of the NJ turnpike North, by exit 8! Prices are not what they are written on the board! "Extra$$" are added on if you choose a side that's supposed to be included with the entree! You end up paying 15 or 20% more of what you thought the food would cost you. Very deceptive pricing! To make matter worse some of the attendants barely speak English or aren't very nice!
They can be a little friendlier otherwise very good food.Vegetarian options: Clearly marked menu items.
Atmosphere: 5
Food: 5
Service: 4
Don't go there this place is joke, they always short in stuff and they did not give you any cookies they did not have they but they charge you for it . This place is
Atmosphere: 2
Food: 1
Service: 2
Rice was not fully cooked food was cold.i eat rice everyday i know!Uncooked rice make gassy in you stomach, not good! I am suffer from gassy stomach rn. Very over price, gave me too much rice $2 and 2 sides as you see in the picture. $4 total cost but charged $16. Watch what you eat people.
Atmosphere: 1
Food: 1
Service: 1
Very bad service, there was a Latino serving who pretended not to speak
Atmosphere: 1
Food: 1
Service: 1
Title: Exceptional Customer Service Experience at "Panda Express".I am delighted to share my recent exceptional customer service experience at "Panda Express". When I encountered an issue with redeeming a certain offer or discount, the staff went above and beyond to swiftly resolve the problem, leaving me thoroughly satisfied and reaffirming my trust in this establishment.Upon visiting "Panda Express", I eagerly planned to avail myself of a promotional offer or discount. However, due to some technical glitch or misunderstanding, I faced difficulties while trying to redeem it. Feeling a bit disappointed, I approached the attentive staff for assistance.To my surprise and relief, the staff members at "Panda Express" exhibited utmost professionalism and eagerness to help. They listened attentively to my concerns, showing genuine empathy towards my situation. The employees went above and beyond, quickly investigating the issue and finding a solution that benefitted both me and the restaurant.Not only did they resolve the problem promptly, but they also demonstrated excellent communication skills throughout the process. They actively kept me informed about the steps they were taking to address the issue, ensuring complete transparency and reassurance on their part. This level of dedication and transparency truly impressed me.Moreover, the staff maintained a positive and friendly demeanor, making me feel valued as a customer. They took the time to apologize for any inconvenience caused and expressed genuine appreciation for my patronage. Their courteousness and willingness to go the extra mile for customer satisfaction were truly commendable.I deeply appreciate the efficient and customer-centric approach displayed by the team at "Panda Express". Their exceptional problem-solving skills and dedication to ensuring a pleasant dining experience demonstrate their commitment to customer satisfaction.Based on this outstanding experience, I wholeheartedly recommend "Panda Express" to others in search of exceptional customer service. Their attentive and professional staff, coupled with their commitment to resolving issues promptly, solidifies their position as a customer-oriented establishment.In conclusion, I want to extend my heartfelt gratitude to the staff at "Panda Express" for delivering exceptional customer service. Their timely resolution of my issue, along with their friendly demeanor, has reaffirmed my loyalty as a customer. I look forward to future visits, confident that I will continue to receive excellence in both service and dining experience at "Panda Express".
Title: Disappointed with Greedy Manager at “Panda Express”.I recently had a negative encounter with the manager at Panda Express, and I feel compelled to share my disappointing experience. Today, when I decided to avail of a reward/offer as a loyal customer, the manager outright refused to honor it. This encounter left me feeling frustrated and disappointed, significantly tarnishing my overall impression of the service at this establishment.As a customer who frequently visits Panda Express, I was excited to benefit from the reward or offer that was advertised. However, upon presenting it to the manager, I was met with a dismissive attitude and an outright refusal to accept the offer. This left me perplexed and disheartened, as I had always believed Panda Express to be customer-oriented and accommodating.What disappoints me the most in this situation is the manager's apparent greed. It is disheartening to encounter a manager who prioritizes their own gain over the satisfaction and loyalty of customers. Rather than acknowledging the promotion and acknowledging my patronage, the manager chose to dismiss my request without providing any reasonable explanation.This incident has undoubtedly left a bitter taste in my mouth, as it has undermined my trust and loyalty towards Panda Express. As a customer, I expect to be treated with respect and fairness, which I unfortunately did not experience during this visit.I sincerely hope that Panda Express takes immediate action to address such instances of disappointing customer service. It is crucial for any establishment, especially a popular chain like Panda Express, to ensure that its managers understand and uphold a customer-first approach, fostering a positive environment for all patrons.In conclusion, my encounter with the greedy manager at Panda Express has left me with a negative impression of their service. I sincerely hope that this incident serves as a reminder for the management to reassess their priorities and ensure that all customers are treated fairly and respectfully.
Atmosphere: 1
Food: 1
Service: 1
Greatest Chinese food ever. Very nice people.
Atmosphere: 5
Food: 5
Service: 5
Food was greatService was
Atmosphere: 5
Food: 5
Service: 5
Food was good. But I was definitely less than pleased by my service. The cashier didn't even think he could warrant one word to me during the very short exchange. Instead of answering my questions he looked at me like I'm stupid and pointed to things like he can't speak. And then proceeded to text on his phone. He did talk to other customers, I guess I'm just not important enough to talk to.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Extremely rude
Atmosphere: 2
Food: 3
Service: 1
Food was good. But I was definitely less than pleased by my service. The cashier didn't even think he could warrant one word to me during the very short exchange. Instead of answering my questions he looked at me like I'm stupid and pointed to things like he can't speak. And then proceeded to text on his phone. He did talk to other customers, I guess I'm just not important enough to talk to.
Atmosphere: 1
Food: 5
Service: 1
Very slow service need here more
Service: 1
The food is scrumptious. Their Beijing Beef and Orange chicken are customer favorites. The Teriyaki chicken here is the most healthy, low calorie meat. They can definitely work on their fried rice and noodles but their meats pull the A game. Their black pepper chicken is a must try if you are feeling adventurous.Vegetarian options: Fried rice, spring rolls, stir fry veggiesParking: They have EV charging at this parking too.
Atmosphere: 4
Food: 5
Service: 4
(Translated by Google) Bad service, very bad communication!!!(Original)Mal servicio , muy mala comunicación!!!