“Every single time I go to this Dunkin’ Donuts, the energy from the staff is incredible! They are very happy and thoughtful! They always have a huge smile on their face and the friendliest attitude and give the most nicest compliments! I come here very often, and every single time is the same energy!“
“The psycho “Karen” that came in yelling at your staff on 4/17/26 at around 5:35 was a complete idiot. She tried her best to insult the staff, complain about the order, and could not have been more rude. She told the girls working to shut up, I don’t care what you say, shut up and do your job, you are horrible people…she went on and on. But the three girls working treated her with respect and tried to make her happy. This woman refused to be compensated and was hell bent on being a horrible patron, but the employees acted perfect. I am a business owner and I hope my employees maintain their dignity and treat customers with the respect those girls just did.
They would have been justified jumping over the counter and beating her into the tile floor, but they smiled, helped the woman and said “have a nice day”.
The cranky lady left mumbling “I always get what I want, you just wait and see”.“