“I had the most amazing customer service experience from a young lady with dark red hair and prominent eye liner, she was brilliant. She made my coffee just right, beautifully done I say! And gave me an efficient amount of donuts that I ordered. I was delighted and intrigued with this worker, I hope to receive her service sometime again soon. Thank you dunkin workers, America, especially me in America, truly runs on Dunkin.“
“I really enjoy this particular location. The customer service is really impeccable. A major shoutout to McKenzie at this specific location (right next to Kohls). McKenzie is always such a friendly and kind person as I’ve been served by her before. She doesn’t know that today I had previously been waiting in line at the other Dunkin location across the street next to the Starbucks on 42 and no one there ever acknowledged me in the drive thru to take my order. So I left empty handed and came over to this location even though it was on the other side of the road, opposite of the direction I was traveling. McKenzie immediately lifted my spirits just by simply greeting me and on top of that even offered an incredible accommodation to me when I inquired about the pumpkin donut which happened to be sold out. You truly never know how you can be the one to positively impact someone’s day just by simply being attentive and friendly. I didn’t even expect her to go above and beyond as I was just happy to be served, and she did so much more for me! Thanks McKenzie! I hope you are recognized at work in all ways possible, for being an outstanding employee!“