They managed to get my order wrong even after confirming 3 times with me at the drive thru window. Please please put an experienced person at the drive thru window
Judy Nardiello
I went through the drive through ordered a very simple order, a frozen matcha latte, and it seems too many of the fast food places put inexperienced people, or people that are afraid to talk on the drive thru. When I got to the window, there was some exotic coffee waiting for me with pumps of this and shots of that.Nothing at all like what I ordered. And then panickin ensued and I had to wait, well over five minutes for my original order. disappointing when something easy becomes so hard. Not to mention the line of cars that was now waiting behind me as a result of this. also I had already paid before. I received the wrong order. So i'm fairly sure that I was overcharged, but it was now taking too long for what should have been a very quick stop. And mind you I saw four people in the store working, so somebody should have stepped up and gotten this line moving.
Dieter Unrath
Nailed my order and even hooked me up with a little extra. Clean inside. Perfect location on route 15 so you can just order in advance using their mobile app, run in and pickup your order, and then continue on your merry way. Plenty of parking on the side and back of the building as well.
C. R.
Nice services the girl by the drive thru is very kind
Food: 4
K C
Terrible service and poorly made drinks
Service: 1
truby r
the most perfect Dunkin experience in the world. Chris and Abby’s courtesy, professionalism, kindness, and Dunkin expertise was out of this world. I’m writing this with tears in my eyes, warmth in my soul, and donut in my belly. I’ll never forget my time here. Thank you guys ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Madelyn Martin
I’ve been coming to this Dunkin for a little over 2 years now. The manager Chris my boy, so I’ll continue to go. I usually don’t write reviews but this has gotten to a point I can’t even deal with anymore. I always get an iced original blend coffee with cream sugar and caramel, usually is correct. I also usually get the hashbrowns (EXTRA CRISPY) are then ever extra crispy? NO like it’s one simple thing they can never get right. Not to mention almost every time i order a food item part or all of it tastes like chemicals… like idk what yall doing but this dunkin has gone to shit
Food: 1
Service: 2
sharon bendsen
They cannot make a frozen coffee correctly it is always wrong and nothing is ever done no matter how many times you say something. This is dunkin on rt 15s in lake hopatcong
Food: 1
Service: 1
James Thyagarajan
Ridiculous staff, can’t even answer a question. I have been to this store almost 5 times and all I see is fight right the staff.
Service: 1
Pamela Blalock
Very slow drive through compared to the Dunkin in Byram.
The worst Dunkin I've ever seen. Always messed up with the order. I have to check the order every time after delivering and its always missing something. I stopped mobile order at this place because most of the time they don't have ordered items. When asked for the refund, they ask to call Dunkin customer service. Horrible service.
Atmosphere: 1
Food: 1
Service: 1
Zoie Willerton
Terrible experience very slow sat in drive thru for 30 minutes and they messed up my coffee 3 times
Atmosphere: 1
Food: 1
Service: 1
Robert Boucher
There's something wrong with this Dunkin. They mess up my order at least 50% of the time. And then they get mad that they screwed up.
Michael Banet
Slowest drive thru in the history of fast food
Atmosphere: 1
Food: 1
Service: 1
Paula Lewin
This dunkin donuts is getting worst by the day. The last few weeks on the drive up they are messing up the orders. You order an iced coffee and you get a frozen. You drive up to pay and no one is there. You spend forever on line.
They managed to get my order wrong even after confirming 3 times with me at the drive thru window. Please please put an experienced person at the drive thru window
I went through the drive through ordered a very simple order, a frozen matcha latte, and it seems too many of the fast food places put inexperienced people, or people that are afraid to talk on the drive thru. When I got to the window, there was some exotic coffee waiting for me with pumps of this and shots of that.Nothing at all like what I ordered. And then panickin ensued and I had to wait, well over five minutes for my original order. disappointing when something easy becomes so hard. Not to mention the line of cars that was now waiting behind me as a result of this. also I had already paid before. I received the wrong order. So i'm fairly sure that I was overcharged, but it was now taking too long for what should have been a very quick stop. And mind you I saw four people in the store working, so somebody should have stepped up and gotten this line moving.
Nailed my order and even hooked me up with a little extra. Clean inside. Perfect location on route 15 so you can just order in advance using their mobile app, run in and pickup your order, and then continue on your merry way. Plenty of parking on the side and back of the building as well.
Nice services the girl by the drive thru is very kind
Food: 4
Terrible service and poorly made drinks
Service: 1
the most perfect Dunkin experience in the world. Chris and Abby’s courtesy, professionalism, kindness, and Dunkin expertise was out of this world. I’m writing this with tears in my eyes, warmth in my soul, and donut in my belly. I’ll never forget my time here. Thank you guys ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming to this Dunkin for a little over 2 years now. The manager Chris my boy, so I’ll continue to go. I usually don’t write reviews but this has gotten to a point I can’t even deal with anymore. I always get an iced original blend coffee with cream sugar and caramel, usually is correct. I also usually get the hashbrowns (EXTRA CRISPY) are then ever extra crispy? NO like it’s one simple thing they can never get right. Not to mention almost every time i order a food item part or all of it tastes like chemicals… like idk what yall doing but this dunkin has gone to shit
Food: 1
Service: 2
They cannot make a frozen coffee correctly it is always wrong and nothing is ever done no matter how many times you say something. This is dunkin on rt 15s in lake hopatcong
Food: 1
Service: 1
Ridiculous staff, can’t even answer a question. I have been to this store almost 5 times and all I see is fight right the staff.
Service: 1
Very slow drive through compared to the Dunkin in Byram.
Restaurantji Recommends
The worst Dunkin I've ever seen. Always messed up with the order. I have to check the order every time after delivering and its always missing something. I stopped mobile order at this place because most of the time they don't have ordered items. When asked for the refund, they ask to call Dunkin customer service. Horrible service.
Atmosphere: 1
Food: 1
Service: 1
Terrible experience very slow sat in drive thru for 30 minutes and they messed up my coffee 3 times
Atmosphere: 1
Food: 1
Service: 1
There's something wrong with this Dunkin. They mess up my order at least 50% of the time. And then they get mad that they screwed up.
Slowest drive thru in the history of fast food
Atmosphere: 1
Food: 1
Service: 1
This dunkin donuts is getting worst by the day. The last few weeks on the drive up they are messing up the orders. You order an iced coffee and you get a frozen. You drive up to pay and no one is there. You spend forever on line.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Sausage Egg and Cheese
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