Franks Pizza And Restaurant On 15

Good pasta

Atmosphere: 5

Food: 5

Service: 5

Never will I ever order from this place again, Friday night Jan 10th ordered a little after 6 o’clock, ordered 1 chicken parm sandwich 1 order of fries, and in order of chicken franchise, received a text that it will be delivered between 7:06-7:21 then a text that said between 7:28-7:43 we ended up calling cause it was 8 o’clock and they said it would be there soon, didn’t get here till 8:15, chicken parm was soggy and cold as well as my fries chicken franchise also cold as bricks, called wanted to speak to a manger let’s put on the phone with some Spanglish guy who I don’t believe is the actual manger and I complained about the cold food and he put up some sorry excuse to which I asked for a refund and he said I’ll give you credits and I was still speaking and this guy straight up hangs the phone up on me, you’ll never see me here and will always suggest people go elsewhere then this crap hole, I expect a refund and a call from a real manger, I spent 50 dollars on this bs!

Atmosphere: 1

Food: 1

Service: 1

It's ok for a NJ pizza shop. Competition in this neck of the woods can be tuff. Decent food and a variety of slice options are nice to have.

Atmosphere: 2

Food: 3

Service: 4

Best pizza around

Atmosphere: 5

Food: 5

Service: 5

margarita pizza without basil....and cold

Food: 1

Good experience.

Good - but very inconsistent.

We ordered a Frank's Special last week - and it was the best pizza we've had in years. We got the same thing yesterday, and it was... Meh.

Food: 4

Service: 5

Salads were great, generous amount of chicken. Wrap was done as requested. Not fancy, but clean and neat place. Service good.

Atmosphere: 3

Food: 5

Service: 4

Great place

Atmosphere: 5

Food: 5

Service: 5

Ordered a family dinner for my son’s birthday, the food was hot and delicious. Thank you for the on time delivery

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Calamari Salad, Meatballs, Garlic Bread, Margherita Pizza

Excellent pizza

Atmosphere: 5

Food: 5

Service: 5

We always get our pizzas here but something has changed. The crust tonight was tough not the usual well prepared crust

Food: 2

The girl at the front and the men working there are so friendly, their pizza is a must try and their dinners are amazing. 10/10 recommend.

Atmosphere: 5

Food: 5

Service: 5

First off if i could put negative 5 stars i would. Here is my experience today 7/9/2024 . I have been eating here for about 20 years and had never had a complaint. I ordered food today. The soup I have ordered many times before without a problem. I took a sip of the soup and it tasted and smelled like raw sewage. I immediately started to dry heave. My wife agreed it smelled like raw sewage. I had another 4 people smell the soup and agree there was something very wrong and all agreed it smelled like sewage. I tried to call and explain what I received and I was written off with them telling me "Oh, we will refund you next time let us know." I brought the cup to the restaurant to make them smell it as well. He cringed when he smelled the soup as well and then started yelling at me like I was the problem. If you had a food service restaurant and that was brought to your concern, you should be worried, not defensive. He knew someone did something to my soup. Quite frankly I wish there was a better way to hold the entire staff accountable rather than writing this review but unfortunately it doesn't seem like there is. I can not stress the point of how bad that soup was. Do not eat here!!! I will never go back!!!!

Pizza is always amazing from the Sicilian pie to specialty slices, calazon and chicken parm all great...never eat in but service is great too

Atmosphere: 4

Food: 5

Service: 5