This review is for Griddlerz, which is the delivery only side of their restaurant. Tldr: We waited 2 hours and never received our order, and had no dinner that day.
I placed an order on Seamless with them at 7:50pm. An hour into waiting we received a call from the Seamless driver that the food was taking too long. I said we were ok to continue to wait. Another hour later we get a note that our order was delivered, but when we went downstairs we saw nothing. The driver sent a “food delivered photo” that was just a black screen. Then we see that Seamless canceled our order entirely…
At this time BareBurger - and all other restaurants in Jersey City - were closed. And while we were refunded by Seamless, we could not make alternate dinner plans. This was Valentine’s Day as well.
Before the restaurant’s closing time we had tried to call the restaurant multiple times to check in, and there was no answer at any time. This was a very disappointing outcome which sounded like it was some bottleneck of the kitchen. Very dissatisfied that there was not even someone to answer the phone while the restaurant was open when we tried to call and rectify this. Service is not up to par, take your business elsewhere.
Daniel J. Kleinbard
The food is always very good
Jose Paredes
Bad attitude for the person giving the orders for pick up
Deborah Croland
I ordered delivery from DoorDash. Food was great. Arrived when expected.
Melissa Sheehan
If you want a burger that is bare, this is the place! Just received my takeout order. It’s so bare it’s like they were 86 on everything. I cannot believe i paid 16 + delivery + tip for this travesty.
Daniel Bachkhaz
Absolutely terrible, food was overcooked. They told us Bareburger was takeout only?
Alina Karpovich
Good burgers
Atmosphere: 3
Food: 5
Service: 5
Stefanie Fisher
Dietary restrictions: Great place to get gluten free chicken!
The ambience and the food were great ?, but unfortunately our service was a big disappointment. At first I thought maybe she was just having a bad day - that can happen. After all, we are all just human. But then I noticed that at another table, just a few meters away, she suddenly appeared completely different: friendly, communicative, smiling and very service-oriented.
However, when she returned to our table, she was again in a bad mood and uninterested. When I was paying, she then asked if something had been wrong because I hadn't left a tip. I then spoke to her about her behavior. She acknowledged it without a word and left.
I find such behavior inappropriate. Unfortunately, we remember this negative experience more than the beautiful atmosphere and the good food. Really a shame.
I don’t do reviews but this pissed me off. I guess they think if they change their name Griddlerz or Naked Bird it’s going to change the quality of the food. I ordered a fried chicken sandwich and a cheese cheeseburger, somebody please tell me what this is. Clearly, mystery meat, also how do you mess up a basic cheeseburger the taste made me legit throw up. DO NOT ORDER FROM THIS PLACE!
Food: 1
Service: 1
Carmelo Stanco
Bareburger a NYC offre un'ottima esperienza con hamburger deliziosi e ingredienti di qualità. L'ambiente è accogliente e il servizio è sempre cortese. Prezzi un po' alti, ma giustificati dalla qualità. Perfetto per una cena informale con amici. Consigliato.
Parking: Hard to find
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Side Salad, Truffle Cheesesteak, Chipotle Corn Bread
Tara Kelley
I recently used Bareburger for a large order for corporate executives, and I couldn't be more pleased with the experience. They went above and beyond to meet our needs and exceeded our expectations. The food was delivered with care, and every detail was spot-on. In my experience, they have consistently been responsive whenever I've called. Our group is a tough one to please, and they gave rave reviews. Highly recommend!
Food: 5
Service: 5
Jermaine Hechavarria
Horrible, the fries were burnt and the onion rings doesn’t even look like it’s fit for human consumption. I payed 7 for 5 extremely burned onion rings that fall apart, and fries that are too burnt to even taste anything. I also ordered fried chicken sandwiches and the chicken was also burnt. We were looking forward to try out their unique looking chicken sandwiches and was met with a whole lot of disappointment and burnt food.
Food: 1
Lilia
Worst service ever. I was waiting at the pick up area for like over 10 mins with no one there to assist me on my pick up order and where to locate it. Never again. Everytime I order there’s never anyone there to assist on pick up order. Then when I got home hungry and ready to eat, I open up my order and the fries are burnt to a crisp. Uneatable. Terrible food and service never again. I also called to complain and no one would answer. I’d like a refund for this.
loved it her
This review is for Griddlerz, which is the delivery only side of their restaurant. Tldr: We waited 2 hours and never received our order, and had no dinner that day.
I placed an order on Seamless with them at 7:50pm. An hour into waiting we received a call from the Seamless driver that the food was taking too long. I said we were ok to continue to wait. Another hour later we get a note that our order was delivered, but when we went downstairs we saw nothing. The driver sent a “food delivered photo” that was just a black screen. Then we see that Seamless canceled our order entirely…
At this time BareBurger - and all other restaurants in Jersey City - were closed. And while we were refunded by Seamless, we could not make alternate dinner plans. This was Valentine’s Day as well.
Before the restaurant’s closing time we had tried to call the restaurant multiple times to check in, and there was no answer at any time. This was a very disappointing outcome which sounded like it was some bottleneck of the kitchen. Very dissatisfied that there was not even someone to answer the phone while the restaurant was open when we tried to call and rectify this. Service is not up to par, take your business elsewhere.
The food is always very good
Bad attitude for the person giving the orders for pick up
I ordered delivery from DoorDash. Food was great. Arrived when expected.
If you want a burger that is bare, this is the place! Just received my takeout order. It’s so bare it’s like they were 86 on everything. I cannot believe i paid 16 + delivery + tip for this travesty.
Absolutely terrible, food was overcooked. They told us Bareburger was takeout only?
Good burgers
Atmosphere: 3
Food: 5
Service: 5
Dietary restrictions: Great place to get gluten free chicken!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Americana, Share All-Natural Sweet Fries, Southern Chix
The ambience and the food were great ?, but unfortunately our service was a big disappointment.
At first I thought maybe she was just having a bad day - that can happen. After all, we are all just human. But then I noticed that at another table, just a few meters away, she suddenly appeared completely different: friendly, communicative, smiling and very service-oriented.
However, when she returned to our table, she was again in a bad mood and uninterested. When I was paying, she then asked if something had been wrong because I hadn't left a tip. I then spoke to her about her behavior. She acknowledged it without a word and left.
I find such behavior inappropriate. Unfortunately, we remember this negative experience more than the beautiful atmosphere and the good food. Really a shame.
Atmosphere: 4
Food: 5
Service: 1
Restaurantji Recommends
I don’t do reviews but this pissed me off. I guess they think if they change their name Griddlerz or Naked Bird it’s going to change the quality of the food. I ordered a fried chicken sandwich and a cheese cheeseburger, somebody please tell me what this is. Clearly, mystery meat, also how do you mess up a basic cheeseburger the taste made me legit throw up. DO NOT ORDER FROM THIS PLACE!
Food: 1
Service: 1
Bareburger a NYC offre un'ottima esperienza con hamburger deliziosi e ingredienti di qualità. L'ambiente è accogliente e il servizio è sempre cortese. Prezzi un po' alti, ma giustificati dalla qualità. Perfetto per una cena informale con amici. Consigliato.
Parking: Hard to find
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Side Salad, Truffle Cheesesteak, Chipotle Corn Bread
I recently used Bareburger for a large order for corporate executives, and I couldn't be more pleased with the experience. They went above and beyond to meet our needs and exceeded our expectations.
The food was delivered with care, and every detail was spot-on. In my experience, they have consistently been responsive whenever I've called. Our group is a tough one to please, and they gave rave reviews. Highly recommend!
Food: 5
Service: 5
Horrible, the fries were burnt and the onion rings doesn’t even look like it’s fit for human consumption. I payed 7 for 5 extremely burned onion rings that fall apart, and fries that are too burnt to even taste anything. I also ordered fried chicken sandwiches and the chicken was also burnt. We were looking forward to try out their unique looking chicken sandwiches and was met with a whole lot of disappointment and burnt food.
Food: 1
Worst service ever. I was waiting at the pick up area for like over 10 mins with no one there to assist me on my pick up order and where to locate it. Never again. Everytime I order there’s never anyone there to assist on pick up order. Then when I got home hungry and ready to eat, I open up my order and the fries are burnt to a crisp. Uneatable. Terrible food and service never again. I also called to complain and no one would answer. I’d like a refund for this.
Atmosphere: 1
Service: 1
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