Dunkin'

Twin City Shop/Cent, 2 Garfield Ave, Jersey City
(201) 209-0320

Recent Reviews

Jenny P

I guess they don't want to lose out on the glazed inventory sales. I pre ordered assorted munchkins when I got home it was just GLAZED and chocolate the two worst ones that I don't care for. We even specified we wanted mostly jelly and not even one was jelly- all glazed and chocolate. Then we went there for Valentine's Day to get a dozen assorted donuts and the whole case was stocked with glazed donuts only. We were told if we didn't order GLAZED donuts we couldn't get anything else because they were out of everything else at 10am. Wish I took a picture.

Atmosphere: 4

Food: 1

Service: 4

Karla Gonzalez

Are you guys dunking the bread in oil? Whatever you guys are doing, just stop. My bagel was soaked in grease. Disgusting ?

Food: 1

Suresh Haridat

Food is horrible, plus they messed up my order, very expensive plus I saw flies on the donuts and food, they look dirty inside go somewhere else I give zero

Atmosphere: 1

Food: 1

Service: 1

mina botros

I has very bad experience with branch in how they deal with customer i went their to take my coffee and found 2 women's stuff in register just laughing and kidding look to me and laughing i ask why u laughing and look to me is their is something wrong in my face or what ? they totally reduce my respect i feel angry nobody care they are just unprofessional and then i asked light sweet they deliberated one them give my coffee cold and very extra sweet !!!!!I will never go to this branch again . Totally angry .

Atmosphere: 1

Food: 1

Service: 1

Crazygamer 027

the owner shaun a bum he asian

Joey Richburg

Donuts are always stale no matter what time you go there , the workers always have an attitude and are always talking and never pay attention to your order , this is the worst Dunkin’ Donuts in jersey

Atmosphere: 1

Food: 1

Service: 1

tim

Got glazed instead of blueberry idk how you mix those names up, there was a homeless guy begging for money at the drive thru window which they can clearly see yet didn't ask him to leave their customers

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Donuts

Khalid Wasfi

Rude staff , staff need more skills to deal with

Service: 1

Tracy Balraj

I just went in there , flies are sitting on the donuts which is so unsanitary. She said that’s how it is . Very disgusting. That’s how people get sick.

Imaginary Reader

No professionalism and very rude. Order is not always correct despite specific instructions.

Atmosphere: 1

Food: 3

Service: 1

Jackson H.

This Dunkin has always been good over the past recent years. But now it's just not great. I've been going there since 2020 and every time the bagels are always fresh. but recently it's been very crowded there and they've been sold out of a lot of stuff so hopefully over the next couple years or so this will change back to the way it used to be.

Sherif Dwidar

Always they knew my order , I love them services

Atmosphere: 5

Food: 5

Service: 5

Ashley C.

These people are extremely rude and they always mess up the order. I always ask for almond milk and they never put almond milk in my drink. I asked for a egg and cheese sandwich on bagel. But I was give a bacon egg and cheese on a croissant. Wrong order all together.

Marian Wasef

Today was the worst. I used to start my day with a cup of coffee but this time, I wish I didn’t. After I ordered my breakfast sandwich and M hot coffee, the cup was too hot and I have an issue with my hands, can’t stand the heat. I asked if they can double the cup, the cashier (Jehan) said no. I explained that I can’t hold the cup, she gave me a disgusting look and refused. Then I offered to pay for the extra empty cup, she still refused. This lady seemed to have problem with certain customers. When I asked her what is her name to mention it in my survey, she refused. Well it isn’t a secret lady. I got it from my receipt. I used to order hot coffee from Starbucks, they always accommodate my needs of double the cup. But this branch, they have no idea how to earn a customer. They treat you like garbage or you work for them not other way around. Please do yourself and me a favor and go order somewhere else where you will be treated with respect as should.

Luisa Poblette

I went there today and there was a homeless,he asked me to buy a coffee for him and I said sure!The lady who worked there got so mad at me because I ordered a coffee for this poor man. She give me an disgusting attitude because I want spend my money on a homeless person. I asked what's the problem and she started to talking in Arabic with the other workers.I won't ever going back there ever again.Selfish people.

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